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fields-data-recovery.com Reviews 

1,348
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and customer service for their helpfulness, professionalism, and excellent communication, providing timely updates. Many people are delighted with the successful data recovery, noting the company's ability to retrieve critical and priceless data quickly and efficiently. However, some customers also noted that the service can be very expensive, with costs often exceeding initial expectations. A few other people reported issues with pushy sales tactics, and some experienced their drives being returned in worse condition or without data recovered despite the high fees.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers expressing high satisfaction,... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the cost to be high and unexpected,... See more

Product

Users describe ambiguous interactions with product, particularly regarding hard drive recovery and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, highlighting frequent and clear communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate your having got it done. The one thing that could have been better was that it was shipped to a wrong address. The FedEx driver called me from an address about 7 miles away. It may have... See more

Company replied

Rated 4 out of 5 stars

I'm very happy I was able to recover the data i had lost. Especially from an M.2 based drive! I was thinking that database was lost forever, but they brought it back!... even if that meant putting it... See more

Company replied

Rated 3 out of 5 stars

I would have given them a 4 or 5 star review if the price hadn't been excessive. I felt I was kind of pressured into having my data recovered. They did however recover all my data successfully and I... See more

Company replied

Rated 5 out of 5 stars

I really appreciate Fields Data Recovery's responsiveness and will recommend them to my friends and co-workers. They were able to retrieve the lion's share of my data and saved me a ton of time --well... See more

Company replied


Company details

  1. #4 of 4 best companies in Data Recovery Service
  2. #51 of 61 best companies in Computer Accessories Store

Written by the company

Fields Data Recovery are specialists in recovering data from hard drives, SSDs, RAID arrays, NAS devices and other digital storage. We have been operating for over 15 years, helping both individuals and businesses across the U.S., Canada, and Europe. Every case starts with a free evaluation and free secure shipping. Q: How long has Fields Data Recovery been in business? A: We have been recovering data for more than 15 years and have successfully completed thousands of cases. Q: Do you charge for the initial evaluation? A: No, we provide a completely free evaluation along with free secure shipping of your device. Q: Can you handle urgent business recoveries? A: Yes, we regularly deal with critical cases and can prioritize urgent recoveries with realistic turnaround times. Q: What types of devices can you recover data from? A: We can recover from hard drives, SSDs, flash drives, RAID servers and NAS systems. Q: What makes Fields Data Recovery different? A: Our engineers are trained in-house, work in cleanroom environments and use forensic-grade techniques developed over years of experience.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

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3.8

All reviews

(1,348)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Flawless Data Recovery

Fields Data Recovery succeeded to recover all 6.3TB of data from a failed disk that required a head-swap, which is an extremely delicate operation that can only be performed successfully by experts in a high-tech facility, and with specialized equipment. The service wasn't cheap, but you get what you pay for. In this case it was for professionalism and technical excellence.

October 24, 2025
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Reply from fields-data-recovery.com

Hi Steve,

We’re delighted we could recover all 6.3TB of your data - a fantastic result. Our engineers take great pride in their precision work, and they’ll be thrilled to know you appreciated their expertise and professionalism. Thank you for the 5 stars.

The Fields Data Recovery Team

Rated 1 out of 5 stars

Beware! Beware! These guys sabotaged my hard drive when I wouldn’t pay their exorbitant rates

My treatment by Fields Data Recovery was scandalous. They quoted me £695+VAT to attempt a recovery with no guarantee of success. If it was successful they would charge me an additional £195 to backup the data and dispatch it, even though I sent a brand new identical hard drive to copy the data onto.
When I politely declined the offer and asked for my hard drive back they were rude. When I offered to pay the £18 to return the item they provided me with an unsecure link to enter my bank card details. When I offered to pay by BACS they refused. We eventually agreed on a PayPal link that was so dodgy I had to lodge a concern with PayPal in case someone tried to fraudulently access my account.

When my hard drive finally arrived back it was incomplete. Literally just the inside of the hard drive with the motherboard exposed, written on with a sticker from another company stuck across the circuitry. No cover, none of the auxiliaries required to connect it with USB.

When I took the remnants of my hard drive to Curry’s to see what they could do, they told me they would likely have to source some of these parts from an identical model before they could attempt to recover my data.

Fields Data Recovery therefore sabotaged my hard drive when I wouldn’t pay their exorbitant rates for their no guarantees recovery.

You have been warned. I only hope you are reading this before you send them your hard drive. I only wish I took the time to read the other bad reviews about this company before I did.

October 22, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi David,

We’re sorry to hear about your concerns. We want to be clear that we do not, under any circumstances, sabotage customer drives. Please contact our compliance team at support@fields-data-recovery.co.uk so we can review your case in detail and confirm that everything was handled in line with our procedures.

The Fields Data Recovery Team

Rated 1 out of 5 stars

I have an old SCSI drive that spins up…

I have an old SCSI drive that spins up very reliably but I couldn't get my data off of it. When connected to my SCSI card it was recognized. I sent it to Fields Data recovery and they told me they couldn't get data from it. They sent it back to me and it did have another board on it. But the reason I am suspicious is that the drive returned is totally dead. doesn't spin up and my card doesn't recognize it anymore. I was told I would get a report on the work that was done but have yet to receive it.

October 15, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi Lawrence,

We’re sorry to hear your drive isn’t working after being returned. Please contact our compliance team at support@fields-data-recovery.com so we can review your case and check that everything was handled correctly.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. They were able to recover all my documents! Costly, but worth it! I would have had much work to redo. Great communication at all stages! Thanks!

September 11, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi Francine,

We’re so pleased we could recover all your documents and save you all that extra work. It’s great to hear you found the service fast, efficient, and well-communicated throughout. Thank you for the 5 stars.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Fast Service

Well, I would have liked to get the drives back, and to get the even the C: programs drive back, because that had a few settings on it that i could have found, especially the appdata folder

September 9, 2025
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Reply from fields-data-recovery.com

Hi there,

Thank you for the 5 stars. We’re glad we could help with your recovery, and we appreciate your feedback about the drives and settings, it’s always useful to know what matters most to our customers.

Fields Data Recovery Team

Rated 4 out of 5 stars

I got all the data I had wanted back from an M.2!!!

I'm very happy I was able to recover the data i had lost. Especially from an M.2 based drive! I was thinking that database was lost forever, but they brought it back!... even if that meant putting it into a flash drive tho... that's really my only reason for one less star, I had requested a hard drive but got a flash drive with the data in it. So what would've taken me a day to get my data moved over into my backup server took me three entire days. Again, it's already finished, so I'm not as mindful about it as I was before. Amazing service, I'm thinking about using them again.

September 22, 2025
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Reply from fields-data-recovery.com

Hi there,

We’re so glad we could bring back your M.2 data - especially that database you thought was lost forever. Thanks for highlighting the feedback about delivery format too, we’re presently working on a new data delivery solution to make this part of the process easier.

Great to hear you’d consider using us again.

The Fields Data Recovery Team

Rated 1 out of 5 stars

Success rate is doubtfull

I should have read all the reviews before wasting my money. Judges by the number of negative review, there is no way they have a 92.5% success rate. They project confidence but deliver nothing.

September 12, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi Mark,

We’ve asked you for your details so we can review your case, but haven’t had a response yet. Without that, it’s not possible to check what was agreed or carried out.

Our success rate is based on real recovery outcomes across thousands of cases handled by our engineers. While not every recovery is possible, the vast majority are successful, and we stand by that record.

If you’d like us to look into your case properly, please contact us at support@fields-data-recovery.com

The Fields Data Recovery Team

Rated 5 out of 5 stars

You got my data back

You got my data back. I was disappointed about the price. I thought it was going to be less than half the price it was by looking at the website. Ended up be $3000, but I got my data back. Dell service sucks for loosing it in the first place.

September 18, 2025
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Reply from fields-data-recovery.com

Hi Lucas,

We’re really pleased we could get your data back for you, and we appreciate you sharing your experience. Thanks for the 5 stars.

The Fields Data Recovery Team

Rated 4 out of 5 stars

I appreciate your having got it done

I appreciate your having got it done. The one thing that could have been better was that it was shipped to a wrong address. The FedEx driver called me from an address about 7 miles away. It may have been wrongly selected by your shipping people, it has happened before. My GPS will give both addresses when I am searching for a best route home from out of town. But thanks.

September 24, 2025
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Reply from fields-data-recovery.com

Hi Brian,

We’re glad we could complete the recovery for you, and we really appreciate your patience with the shipping mix-up. One small note - for your own privacy you may want to amend your review to remove your full address, as reviews are public. Thanks again for the feedback.

The Fields Data Recovery Team

Rated 5 out of 5 stars

The team at Fields Data Recovery…

The team at Fields Data Recovery located in Florida were absolute professionals. They did an Excellent job recovering all of my files on a 12TB Seagate Drive. It was a pricey undertaking, however, I got all my data back which is priceless. Great Job to the team and company for a job well done!

September 23, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi Charles,

We’re thrilled we could recover everything from your 12TB drive. Our Florida team will be so pleased to hear your praise - they love achieving results like this. Thanks for the 5 stars and for recognising the effort that went into your recovery.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Great result and fast service

Great result and fast service! More expensive than I expected, but other companies couldn't do it at all so I'm not really complaining. I'd be trying for years!

January 27, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi Matt,

We’re delighted we could finally get your data back after all those years. Our engineers love achieving what others can’t, and they’ll be thrilled to know their work made such a difference. Thanks for the 5 stars.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Great experience all around.

Great experience all around.
Good recovery time, accurate.
Great responsible and informative people.

September 22, 2025
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Reply from fields-data-recovery.com

Hi Claud,

Thanks for the 5 stars. We’re thrilled you had such a great experience and that the recovery was both accurate and timely. It’s fantastic to hear the team made such a positive impression.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Fields Data Recovery Did not Disappoint

My husband's external hard drive with years of material he uses in his academic work was damaged and he was desperate to retrieve the files before the new semester began. He tried a local shop that guaranteed recovery but was unsuccessful. I googled data recovery and found Fields. I contacted them by email and they responded immediately. I sent the hard drive and they examined it and explained their process. The fee for data recovery was required in advance and it was steep for us ($1100 usd) and there was no guarantee of recovery. However, it was worth the risk and we were not disappointed. They sent a prepaid overnight shipping label for us to send the damaged drive. The team had to repair the damaged drive before they could retrieve the data and that was the most time-consuming part. The parts had to be found and and the drive rebuilt. His course bibliographies, syllabi, powerpoints, and everything that mattered was recovered and returned to us via FedEx on a new external drive, part of the service and at no additional charge. We were assigned a very nice young man, Ian, who was in constant contact explaining the procedure and progress. We could not be happier with the quality of customer service, the care taken with repair and recovery, and with the level of consideration and communication.

June 16, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi Pamela,

We’re so pleased we could recover your husband’s academic work in time for the new semester. It’s wonderful to hear how helpful Ian was throughout the process, and your kind words about the team’s care and communication mean a lot. Thank you for trusting us and for sharing your experience.

The Fields Data Recovery Team

Rated 5 out of 5 stars

I was not an easy customer to have.

I was not an easy customer to have.
Very thorough job retrieving what was possible.

September 9, 2025
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Reply from fields-data-recovery.com

Hi John,

Thank you for the 5 stars. We’re glad we could help and really appreciate your feedback.

The Fields Data Recovery Team

Rated 3 out of 5 stars

They did a good job

They did a good job, fast.
However, the tech/engineers who i spoke to jacked up come-on price to $1500; then once ready, wanted $2400, 900$ more than quoted. They would do better if more honest, transparent and less hostile. From here on, I have 3 back up drives to avoid these highwaymen

September 11, 2025
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Reply from fields-data-recovery.com

We’re glad to hear you were happy with the speed and outcome of the recovery, though we’re sorry you felt let down by the communication around pricing. Thank you for sharing your feedback, it’s appreciated.

The Fields Data Recovery Team

Rated 5 out of 5 stars

HIGHLY recommend Fields Data Recovery

Thank you SO much for getting back my PRICELESS data for me. 95% - I would have even been happy with receiving less, but this was phenomenal!!!!
Pictures and videos of my beloved family members, some who has since passed away. You cannot put a price on what this means to me.
My computer crashed a few years back and all I had was the hard drive and there was a great deal of data on it that I thought may have been lost forever, due to not having any backups for these particular files.
Fields Data Recovery helped me with what is a very trying and hard time in my life. The photos/videos retrieved give me solace - how to even thank them enough?
Special callouts for Carsen and Ian - you were very kind and patient with me and I deeply appreciate that.
I highly recommend Fields Data Recovery and will go to them for any other future data recovery needs.

They are the BEST!!!!!!!!!!!!!!!!!!!!!

Best regards, Elayna

August 18, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi Elayna,

We’re so touched by your words. Knowing we could help you recover such priceless memories, especially of loved ones who have passed, means a lot to us too. Carson and Ian will be delighted to hear your kind shout-outs, and the whole team is grateful for your recommendation.

The Fields Data Recovery Team

Rated 3 out of 5 stars

Get a price in writing before you send in your drive!

We needed data recovery for a business computer and our local tech could not help. As I was researching options I found Fields and as I was reading the price quote page I received a call from Thomas Stutsman at Fields. I explained our dilemma and he was very encouraging that they could retrieve the data or we wouldn’t pay anything. The costs shown in their web site was $199 up to $1199 and I assumed that would be the most it would be. Thomas stated he would send an overnight shipping label and rush our hard drive since it was for a business. I was appreciative. The next day they got the drive and I was contacted by Carson. The files were retrievable but the cost was going to be 2x what was expected, he wanted $2400. I tried to contact Thomas to ask why he didn’t say that when he offered to rush the project that it would double the cost. He would not answer my calls, return my calls or respond by email. We had to pay the $2400 and felt like our data was being held hostage. It felt very much like a scam, but we needed the data. . . On a positive note we did get the data, it was all intact and the business was back up and running 3 days later. If I had been told up front the real cost I could have been prepared for that and I’d be giving a 5 star review.

August 6, 2025
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Reply from fields-data-recovery.com

We’re glad we could recover your business data quickly and get you back up and running, though we’re sorry to hear you felt disappointed by the communication around pricing. Thank you for sharing both the positives and the concerns, your feedback is appreciated.

The Fields Data Recovery Team

Rated 5 out of 5 stars

They were very professional in a timely…

They were very professional in a timely matter and took care of a very serious situation and make sure I had all my data back!

September 9, 2025
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Reply from fields-data-recovery.com

Hi there,

Thank you for the kind words about our professionalism and the recovery. We’re so pleased we could help in such an important situation and get all your data back.

The Fields Data Recovery Team

Rated 2 out of 5 stars

Quick turnaround time. Most returned files unreadable.

Quick turnaround time, but a majority of the files returned were unreadable! Very expensive too. More for corporate users who can afford the cost.

August 7, 2025
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Reply from fields-data-recovery.com

Hi there,

We’re sorry to hear you weren’t happy with the outcome. While we’re glad you found the turnaround quick, we understand how disappointing it must have been to receive files you couldn’t use. Thank you for sharing your feedback.

The Fields Data Recovery Team

Rated 4 out of 5 stars

Overall Good. Would Recommend

Sit back everyone cause this is a long one. I accidentally fried a chip on the main boot drive of my computer after connecting two different power cables to it. Data Field Recovery was able to access all of the data and copy it onto a usb drive/stick/dongle.

The good.
1. The representative that was in contact with me was very helpful, understanding and professional. He was able to explain all the processes and answer all of my questions.

2. They except payment through PayPal Credit or credit cards. Which is VERY good because you can expect to pay around $1500.

The bad.
1. Really, the only bad thing I have experienced as of the writing of this review is that I was not sent back the drives that I had sent them. (So far).

I sent them both the ssd drive that I had fried and a brand new m.2 ssd stick I had just bought in the hope that they could clone the drive to the m.2 drive so I could use the m.2 drive as my boot drive. They instead just copied the data onto a usb drive and only sent back the usb drive.

I don’t know if I was unclear about what I wanted or what. There policy is that they keep a copy of your data for at least a week after they send you your data back in case of any problems. They could have at least sent me back both the m.2 and the usb drive together as I NEED the m.2 drive to get my computer back up and running. The representative that I spoke with told me that I will still get my drives back though so we shall see.

Overall, I would say that my experience with Data Field Recovery was good and I would recommend them for both Residential and Commercial/Industrial. Thank you Data Field Recovery.

June 18, 2025
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Reply from fields-data-recovery.com

Hi Billy,

Thanks for the detailed review, we appreciate you taking the time! Great to hear our team made a strong impression and that we successfully recovered your data.

We’ve noted your point about the return of the drives and will make sure that’s followed up promptly, as all customer hardware should be returned as standard unless otherwise agreed. We're thrilled your overall experience was positive, and thanks again for the recommendation.

The Fields Data Recovery Team

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