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fields-data-recovery.com Reviews 

1,348
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and customer service for their helpfulness, professionalism, and excellent communication, providing timely updates. Many people are delighted with the successful data recovery, noting the company's ability to retrieve critical and priceless data quickly and efficiently. However, some customers also noted that the service can be very expensive, with costs often exceeding initial expectations. A few other people reported issues with pushy sales tactics, and some experienced their drives being returned in worse condition or without data recovered despite the high fees.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers expressing high satisfaction,... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the cost to be high and unexpected,... See more

Product

Users describe ambiguous interactions with product, particularly regarding hard drive recovery and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, highlighting frequent and clear communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate your having got it done. The one thing that could have been better was that it was shipped to a wrong address. The FedEx driver called me from an address about 7 miles away. It may have... See more

Company replied

Rated 4 out of 5 stars

I'm very happy I was able to recover the data i had lost. Especially from an M.2 based drive! I was thinking that database was lost forever, but they brought it back!... even if that meant putting it... See more

Company replied

Rated 3 out of 5 stars

I would have given them a 4 or 5 star review if the price hadn't been excessive. I felt I was kind of pressured into having my data recovered. They did however recover all my data successfully and I... See more

Company replied

Rated 5 out of 5 stars

I really appreciate Fields Data Recovery's responsiveness and will recommend them to my friends and co-workers. They were able to retrieve the lion's share of my data and saved me a ton of time --well... See more

Company replied


Company details

  1. #4 of 4 best companies in Data Recovery Service
  2. #51 of 61 best companies in Computer Accessories Store

Written by the company

Fields Data Recovery are specialists in recovering data from hard drives, SSDs, RAID arrays, NAS devices and other digital storage. We have been operating for over 15 years, helping both individuals and businesses across the U.S., Canada, and Europe. Every case starts with a free evaluation and free secure shipping. Q: How long has Fields Data Recovery been in business? A: We have been recovering data for more than 15 years and have successfully completed thousands of cases. Q: Do you charge for the initial evaluation? A: No, we provide a completely free evaluation along with free secure shipping of your device. Q: Can you handle urgent business recoveries? A: Yes, we regularly deal with critical cases and can prioritize urgent recoveries with realistic turnaround times. Q: What types of devices can you recover data from? A: We can recover from hard drives, SSDs, flash drives, RAID servers and NAS systems. Q: What makes Fields Data Recovery different? A: Our engineers are trained in-house, work in cleanroom environments and use forensic-grade techniques developed over years of experience.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(1,348)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Reliable

When my computer suddenly crashed I was very skeptical to send away my harddrive and money. However, Fields Data Recovery has been professional, efficient, and did everything they could to restore my data. Yes, it was expensive, but worth it considering the hours needed to recreate the data and some couldn't be replicated. Thank you for making my life a bit easier in a crisis.

March 6, 2025
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Reply from fields-data-recovery.com

Thanks Lisa, we’re glad we could come through when it counted and take some of that pressure off your shoulders.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Excellent experience in all categories…

Excellent experience in all categories from start to finish. You can trust them, and they are passionate about saving your data. Fine caring professional people.

February 14, 2025
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Reply from fields-data-recovery.com

Thanks Susan, really appreciate the kind words. We care deeply about what we do, and it's great to hear that came through from start to finish.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Data Recovery Review

I recovered all of my data in a timely manner. Best data recovery I've ever used. Ian Smith gave outstanding customer service. I would recommend he and Fields to anyone.

February 14, 2025
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Reply from fields-data-recovery.com

Thanks Benjamin, full recovery, quick turnaround, and top-notch service from Ian. That’s exactly the kind of result we aim for. Appreciate the recommendation.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Great communication and results

The company did a great job of keeping me updated throughout the process. They let me know what they were trying to recover my data and next steps. The results were great.

February 14, 2025
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Reply from fields-data-recovery.com

Thanks Layne, glad to hear the updates were clear and the results delivered. That’s exactly how we like to work.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Really helpful bunch of guys spoke to 2…

Really helpful bunch of guys spoke to 2 or 3 different people and all bent over backwards to help me
got back all my family photos and films was very pleased as I thought I had lost them
Thanks

October 10, 2024
Unprompted review
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Reply from fields-data-recovery.com

Thanks Brian, getting those family photos and films back makes it all worth it. Glad the team took good care of you every step of the way.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Great Service. Would Use Again.

I called Fields about a clicking hard drive that wouldn’t mount. They were prompt. A+ for communication and process was easy. Turnaround was fast. They sent me a new drive with 100% recovered data. I would use them again.

January 2, 2025
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Reply from fields-data-recovery.com

Thanks Jonathan, 100% recovery on a clicking drive is always a win. Glad the process felt smooth and the team kept you in the loop.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Hard Drive Recovery

Excellent Job recovered all my files on a 12TB Seagate Drive... Pricey undertaking, however, I did get my data back. Great job overall.

January 3, 2025
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Reply from fields-data-recovery.com

Thanks Chuck,12TB is no small task, so we’re glad we could get it all back for you. A big job and a great result.

The Fields Data Recovery Team

Rated 1 out of 5 stars

Will lie about prices ahead of time

I wanted to get a raid array I had restored and was looking around for cheaper options I talked with a salesmen over the phone when asking for inquiries for pricing he told me it would cost $200 for the restore so I went with their process. Just for them to finish recovering my data and tell me the price is 1200-1600 dollars like why do you just lie about the price from the beginning we would have never had this problem.

January 9, 2025
Unprompted review
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Reply from fields-data-recovery.com

Hi there, we’d be happy to look into this properly, but we haven’t been given any details to identify your case.

Just to clarify, we don’t quote final prices over the phone before a diagnostic. The $200 figure mentioned was likely the starting price for simpler recoveries, which we make clear isn’t guaranteed until we’ve seen the device. RAID recoveries are typically much more complex, and the final cost always reflects the actual work involved, which is explained in writing before anything proceeds.

If you'd like to go over what was quoted and approved in your case, we’re still happy to help, just email support@fields-data-recovery.com.

The Fields Data Recovery Team

Rated 5 out of 5 stars

The speed and results of the data…

The speed and results of the data recovery was awesome.

January 3, 2025
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Reply from fields-data-recovery.com

Thanks for the great review, fast turnaround and solid results are exactly what we aim for. Glad we could deliver.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Gave me an up-front assessment of what…

Gave me an up-front assessment of what I likely was facing, both in terms of cost and likelihood of recovery. They were able to recover 100% of my data, files photos, etc., and did it quickly.

December 9, 2024
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Reply from fields-data-recovery.com

Thanks Jim, upfront clarity and a full recovery is the ideal outcome. Great to hear everything came back quickly and exactly as expected.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Great experience from start to finish

The team that I worked with was great. The process was described in detail at the start and pricing was presented up-front based on possible scenarios. The team kept me up-to-date often and with as much detail as was available. I highly recommend them.

December 9, 2024
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Reply from fields-data-recovery.com

Thanks Charles, clear communication, upfront pricing, and regular updates are exactly how we like to operate. Really glad the experience delivered from start to finish.

The Fields Data Recovery Team

Rated 5 out of 5 stars

Great company!!!!

This company is a real treasure for those who have data problems. I live in California, and in my case, they recovered files that I had lost in 2021. Even though it was difficult, they did it and sent me a backup of all the information on my hard drive in less than two weeks. Highly recommended. They are honest, friendly, and very professional. It would be the only company I would trust to recover my data again.

August 13, 2024
Unprompted review
Rated 4 out of 5 stars

The end result was amazing

The end result was amazing! The only place I could find in the Midwest that could return my data to its original state with it on a new 1 terabyte drive. I wish there was a little more patience on the part of payment as I was waiting for a tax refund so that I could pay for the drive. Using affirm or offering such a payment option would have resolved that issue. Otherwise 10+ service

December 6, 2024
Rated 4 out of 5 stars

Happy Camper

Other than a couple of initial communication glitches Fields did very well. One company I contacted said it could cost me up to $2,800. A local shop couldn't access the files but they recommended Fields for a more thorough procedure. Once I was in contact with the service team they were very responsive and informative regarding the status and progress of the corrupted drive. While they couldn't guarantee a full recovery of my two terrabyte drive, it appears that they succeeded and for far less than $2,800. And the former client who requested the files from my corrupted drive was far happier to pay that bill vs the price of totally recreating the project. ;-)

November 29, 2024
Rated 5 out of 5 stars

The team at Fields Data Recovery were talented professionals!

The team at Fields Data Recovery were excellent especially my interactions with Julian & Ian. This was a difficult recovery of very critical data for my company. Most of my inquires with other providers said this was not a possibility for a successful recovery. The team explained the process and worked hard to make it a totally successful recovery. When you get one chance to make a recovery , this is the company to choose!

November 12, 2024
Rated 5 out of 5 stars

Fields Data Recovery to the Rescue...!! (again)

I blew a drive four years ago and Fields were invaluable in restoring the irreplaceable data so, whne it happened again, they were the first people I called.

Dan was extremely helpful, and they restored my data carefully, forensically and witha minmum of fuss. I would recommend their sevices without hesitation.

I wish that could say I will never need them again - however, that is unlikely to be the case. :(

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

This company shouldn’t even be getting…

This company shouldn’t even be getting a one star review. I went to a local company where I live but they couldn’t recover the data from an SD card. So they suggested it be sent out to this company and I decided to do it despite the cost. Only to call and get the news that this company lost my SD card!

November 5, 2024
Unprompted review

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