Fièra Cosmetics Reviews 1,924

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in improving skin appearance, such as providing a natural glow, smoothing texture, and offering excellent coverage without settling into lines. Many people also commend the company's customer service, describing it as exceptional, responsive, and helpful in resolving issues promptly. The overall user experience is frequently noted as positive, with many consumers expressing satisfaction with the ease of ordering and the quick delivery of products. However, some customers were dissatisfied with their orders, specifically mentioning issues with receiving products that were different from what they expected, such as changed formulas or packaging without prior announcement. A few other people also felt that certain products did not perform as advertised, with some experiencing sensitivities or finding the product ineffective for their specific needs.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the concealers for their coverage,... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the concealers... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

User experience

People report positive experiences with user experience. Many customers find the products easy to use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am repeat customer.Love foundatuon with concealer,neck cream,and I am excited to next try moisturewiser face cream and apple arem cell creams.Hydrating to skin and foundation doesnt settle into line... See more

Rated 5 out of 5 stars

I wrote an email about my order and had a response within hours—not days like other companies. That, and a REAL person fixed the issue immediately, without question. Fiera has the BEST customer servic... See more

Rated 5 out of 5 stars

​I recently had an issue with an order and reached out to the Customer Happiness Team. I was assisted by Jocelyn, who was incredibly professional and kind. She resolved my problem immediately and went... See more

Rated 5 out of 5 stars

I've been using their moisturizer for almost a year now. At forest i just liked it for how light it felt. I had purchased some of their concealer and liked their coverage and color. I noticed that... See more


Company details

  1. #9 of 55 best companies in Cosmetics Store
  2. #21 of 74 best companies in Beauty Product Supplier
  3. #7 of 28 best companies in Cosmetics Industry

Written by the company

Fièra Beauty is not just a brand; it's a bold statement in the beauty industry. We cater exclusively to the 40+ woman, empowering her to embrace her age with confidence and vivacity. Our products and philosophy break the mold, challenging conventional beauty standards and celebrating the unique beauty of maturity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The Fiera ads are very misleading

The Fiera ads are very misleading. I tried ordering many times - from different women advertising your products. Interesting why my orders did not go through! (Even though there was an order # .) You should ban these women from advertising your product. I also contacted Fiera by email. Pretty much the exact same responses - but not much help. I was finally able to place my order directly through Fiera. (I did pay more and didn't get the 2 free items.) Just after I placed my order, Fiera sent me (email) a 15% discount to be used within 48 hours - seriously?! I have used both the Luxury Concealer & the All-In-Wonder Concealer/Foundation. I find that both are dry in consistency. They do, somewhat, hide imperfections and dark circles. Neither covers under-eye bags!

October 14, 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Sue,

Thank you for taking the time to share your detailed feedback we truly appreciate it.

We’re very sorry to hear about the difficulty you experienced while placing your order and the confusion throughout the process. We’re also sorry that the concealers felt a bit dry for you. Our formulas are highly concentrated, so we always recommend applying a small amount onto well-moisturized skin for best results, this helps the texture blend smoothly and minimizes any dryness.

We’ve shared your feedback with our team so we can continue improving both our customer experience and communication. If you’d like personalized tips or assistance, please reach out to our Customer Happiness Team, and we’d be glad to help.

Warm regards,
Victoria from Fièra Cosmetics

Rated 1 out of 5 stars

I returned an order and still have not…

I returned an order and still have not been refunded for this, order#1669676, I was refunded for the one that was opened and then returned the other 2 lip plumpers over a month ago.

October 15, 2025
Fièra Cosmetics logo

Reply from Fièra Cosmetics

Hello Lori,

Thank you for reaching out and sharing your feedback.

We completely understand your concern and sincerely apologize for the delay. We’re still waiting for your return package to arrive at our warehouse, and once it’s received, your refund will be processed right away.

Please note that returns can take 6–8 weeks to reach our facility, depending on shipping and carrier processing times. If you’re able to provide the tracking number for your return, we’d be happy to look into it further and give you a better idea of when it’s expected to arrive.

We truly appreciate your patience and understanding as we continue to monitor your return.

Warm regards,
Victoria from Fièra Cosmetics

Rated 4 out of 5 stars

Good costumer service

I ordered one of their concealers previously and was really pleased with it. So when they brought out this other product that can be used as a foundation and concealer I bought it as well. However I found this product didn't do what it said and just didnt work for me so I called the helpline and explained i was not happy with the product and received a refund at the end of the same day so cant fault their costumer care . Would try other products going forward as they do look after their costumers

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

I love Fiera. Best for aging skin!

I love Fiera. Best I've found for aging skin. I would love to try to new formula for aging skin but sadly it is out of my price range. I barely afford the regular concealer. But the products are as advertised. I wish you would go back to the old brush. Don't care for the new one. Doesn't glide on the skin as well for blending. I've also used many of the skin care products. Apple stem cell, citrus serum, the black label products sorry dont know how to spell the name lol.. But price is just to high for me to continue buying or buy regularly. But they work great and feel great on the skin. Im 52.

October 19, 2025
Rated 5 out of 5 stars

absorbed easily

The cream feels great on my skin.It penetrates the skin and is absorbed easily.Great coverage with 2 pumps for the face and neck twice a day.Softens and plumps skin.

October 20, 2025
Rated 5 out of 5 stars

Best Lip Plumper

The Fiera Lip Plumper is THE best on the market! Have tried numerous brands with little to no results! 76 and still want to look my Best!😉😊

October 12, 2025
Rated 4 out of 5 stars

Better than most products!

The under eye cover ups are good colors. I've been using them for years!
I wish they'd would last longer, but I do need to reapply during the day. I always try to have an extra in my handbag and one in the glove compartment. 😊

October 5, 2025
Rated 5 out of 5 stars

Great product

Great product, a little goes a long way. Very nourishing. I have been using this foundation/coverup cream since 2021. I am in between shades so I have to purchase two colors to blend. It is pricey, but lasts a long time and does not cake up or clog my pores. It gives a dewy finish to my skin, which I like.

July 17, 2025

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