Fife Country Reviews 

235
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfort of the products, often finding items better than expected and offering great value. Many appreciate the efficient ordering process and prompt arrival of purchases. Reviewers frequently highlight the helpful, polite, and knowledgeable staff, who provide first-class service and responsive assistance. However, some customers noted occasional product quality issues, such as items arriving with faults, developing holes, or color rubbing off shortly after use. A few also felt customer service could be inconsistent, with some experiences involving blunt staff or difficulties with guarantees and return processes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the items... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the high quality... See more

Order

Clients share positive opinions on order, with many reviewers consistently praising the ease of ordering,... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, polite, and easy to... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing prompt and fast delivery, sometimes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waist... See more

Rated 5 out of 5 stars

Ordered my items on Wednesday afternoon and delivered on Saturday morning Ordered on the telephone - great customer service. The person who dealt with my order was really helpful Have been buying fr... See more

Company replied

Rated 5 out of 5 stars

Excellent service, quality clothes. Bought a Thurso fleece lined cardigan, cinnamon colour unusual for our son, he loves it, so smart/casual good with jeans or smart trousers

Rated 5 out of 5 stars

I have been a customer of Fife Country for about five years. The ir catalogue is comprehensive and i have found their products to be excellent quality. Moreover, the telephone staff are polite, help... See more


Company details

  1. Clothing Supplier
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Fine clothing and footwear since 1888


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(235)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently ordered a fleece shirt for…

I recently ordered a fleece shirt for my husband by phone. I received excellent customer service from the assistant during our phone conversation and the shirt arrived promptly in the post two days later.
Nice packaging and easy to open. I also received a good quality key ring.
Thank you Fife Country. Am very satisfied and will order from you again.

December 16, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review. We are very proud of our customer service team.

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Rated 5 out of 5 stars

Ordered my favourite shirt

Ordered my favourite shirt
First delivery was to small
Returned this item
Correct size was delivered without
Any problems
Excellent service
Thank you

December 20, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you.

Rated 5 out of 5 stars

The coat feels like 'military grade'

The coat feels like 'military grade', designed to last and with no corners cut. Superior to what you find on the high street, and no more expensive.
If you call, they pick up the phone, and will exchange for a different size without quibble.
A hidden gem of a business. Highly recommended.

December 14, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for your review.

Rated 5 out of 5 stars

My shoes arrived today

My shoes arrived today, exactly what I ordered and at the stated time, great fit comfortable, I took advantage of twenty pounds off and free delivery, what's not to like, I've always been delighted with my purchases

December 12, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thanks for your review.

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Rated 5 out of 5 stars

ONLY THE BESTd items for several years…

I have ordered items for several years and have found from the word go every time staff extremely helpful.Products I have purchased to be as described and wear well .When needing new items of clothing this is THE FIRST COMPANY I look at. C.S.H. LUDLOW

October 15, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for your review.

Rated 5 out of 5 stars

Following a delightful shirt purchase

Following a delightful shirt purchase, I chose a cap.
After checking inline what, S,M.L etc meant against actual measurements, I ordered a large (L) cap. It was too big. I returned it asking for medium. That was also too big. That too was returned and finally a small (S) was received. It fits! Fife Country have been supportive throughout. Will I buy from them again? Yes, no question.

November 20, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review. Glad you were able to get a cap that fitted.

Rated 5 out of 5 stars

Returned the winter coat too small

Returned the winter coat as it was too small and requested a larger size. Received a direct reply that a larger coat would be sent forthwith.
Now I have a quality winter coat, superbly made and am completely satisfied. Thank you!

November 17, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for your review.

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Rated 5 out of 5 stars

Warm, soft cotton shirts. Excellent

As soon as I unwrapped them, I could feel the difference in their soft cotton and careful finishing. These are warm shirts, but ideal between a normal shirt and a fully lined lumberjack type of shirt. I am very pleased with the colour and fit and will be buying more.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Three cheers for Fife Country

Dear Sir,
I recently ordered two shirts. So impressed by quality and efficiency of delivery, etc., I immediately ordered two more. They reached me within 48 hours. I am hugely impressed by this genuine Company that deserves success in a world where such reliable professionalism is becoming increasingly rare.
Graham Hoskins

October 10, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for your kind review.

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Rated 5 out of 5 stars

Quality products

Always have excellent service when I phone with an order.All items have been top quality, both with footwear and clothing.Would recommend Fife Country 100%.

October 4, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave a review.

Rated 5 out of 5 stars

Satisfaction guaranteed

Excellent service from telephoning order to receipt of the shirt and belt. They continue to maintain their reliable service.

September 9, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you.

Rated 5 out of 5 stars

Great clothing

Great clothing; I've ordered several shirts and other items from Fife and all have been excellent quality. Only problem for Fife is that they last too long - couple of shirts into their third year and still great! Delivery and returns are prompt and efficient.

September 14, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for providing a review. Hope your shirts last for many more years.

Rated 5 out of 5 stars

Excellent service and an amazing product from Fife Country

Excellent service from Fife Country products. Ordered a pair of Selkirk Moc boots. They arrived quickly and very well packaged but were a smidge too tight for me given my high arches. Return labels were included and the bag that they arrived in was re-sealable. Sent them back to exchange for the size above and they came through quickly, with tracking numbers provided. The new boots fit amazingly and I'm just blown away by the quality. The care for detail that went into the shoes - from the box to how well wrapped they were to the non-slip soles to the stitching and quality of the leather - is astounding. Put the first coat of dubbin on them and the leather looks and feels so vibrant. Extremely comfortable, too. Very happy customer - will definitely be buying more from Fife.

September 1, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking the time to leave a review.

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Rated 5 out of 5 stars

Excellent Service

Ordered on Friday and received on Tuesday morning. Delighted with coat and size.

September 10, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave a review. Glad you are pleased with your new coat.

Rated 5 out of 5 stars

Great service great products at…

Great service great products at reasonable prices
Ordered walking shoes for my husband
Mistake in size sent !Jackie dealt with it
so efficiently and replacement arrived within a few days. Many thanks

August 1, 2024
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave a review. Will pass on your thanks to Jackie.

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