Fife Country Reviews 

237
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their comfort, durability, and stylish appearance. Many find items to be well-fitting and better than expected from descriptions. The ordering process is often described as smooth, with many appreciating prompt and well-packaged deliveries. Reviewers consistently highlight the staff for being polite, helpful, and knowledgeable, providing excellent service. However, some customers also noted specific product quality issues, such as shoes being too heavy or experiencing defects like lace holders pulling out, coloring coming off, or holes in garments upon arrival.

What people talk about most

Product

People report positive experiences with product, often praising the top quality and variety of clothing and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the top quality of... See more

Order

Customers consistently note positive experiences with order, praising the prompt arrival and beautiful... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and politeness.... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising prompt and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff go the extra mile to help in store, ive always bought local but on a trip to Scotland we made the effort to call in as ive brought hoggs for more years than I care to count, Well worth a visi... See more

Rated 5 out of 5 stars

Excellent service, quality clothes. Bought a Thurso fleece lined cardigan, cinnamon colour unusual for our son, he loves it, so smart/casual good with jeans or smart trousers

Rated 5 out of 5 stars

I have been a customer of Fife Country for about five years. The ir catalogue is comprehensive and i have found their products to be excellent quality. Moreover, the telephone staff are polite, help... See more

Rated 5 out of 5 stars

I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waist... See more


Company details

  1. Clothing Supplier
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Fine clothing and footwear since 1888


Contact info

4.2

Great

TrustScore 4 out of 5

237 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(237)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Gold star service.

Our most recent purchase has been two polo shirts. The quality of these items is excellent, and the customer service exemplary, with a delivery received within 3days of ordering. In our opinion, the Fife Country online experience cannot be bettered.
Many thanks to all concerned.

August 23, 2021
Unprompted review
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Reply from Fife Country

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Polo shirts

Just received two polo shirts for my husband sand he is delighted with them. They are a perfect fit, look really stylish and you can feel the quality. Everything we have had from fife county has been excellent. Thank you

July 31, 2021
Unprompted review
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Reply from Fife Country

Thank you for taking time to leave us a review.

Rated 5 out of 5 stars

The pure quality of Hoggs.

I was delighted with the quality of the jacket and bag I ordered from Hoggs of Fife. The sale of goods was tremendous at very affordable prices. I will be happy to shop again at Hoggs and tell my friends . Thank you for the experience

July 28, 2021
Unprompted review
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Reply from Fife Country

Thank you for your positive feedback.

Rated 5 out of 5 stars

previous order of bushwacker lined…

previous order of bushwacker lined trousers;so well made plus excellent fit that have now purchased same but unlined for present wear;very reasonably priced and quick delivery bernard oliver london

June 4, 2021
Unprompted review
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Reply from Fife Country

Thank you for taking time to leave a review.

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Rated 5 out of 5 stars

Excellent service

From ordering to delivery, great service. Arrived well within the timescale given. Straight forward ordering system over the phone. So pleased with the jacket I ordered another with the same, and experienced the same quality of service. Highly recommend!

April 20, 2021
Unprompted review
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Reply from Fife Country

Thank you for taking time to leave a review. We are glad to hear that you are happy with your jackets.

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Rated 5 out of 5 stars

I am yet again delighted with my…

I am yet again delighted with my purchases from Fife Country.As usual they are good quality and true to size.It is refreshing to see clothing properly packed and dispatched within the time frame you informed me at point of sale.
Giving old fashioned service and charm to items I know will give me years of pleasure.
From a satisfied customer
Regards Colin Monks

March 1, 2021
Unprompted review
Rated 1 out of 5 stars

After seeing Hoggs website l was…

After seeing Hoggs website l was impressed by their heritage and commitment to British country life and farmers. Thinking they were a company committed to supporting UK industry l ordered a pair of waxed country shoes. Having worn the shoes once l happened to notice that the shoes were made in China. After bringing this to Hoggs attention l found them to be not interested. So ignore the cosy country heritage feel of their website they are not as commited to UK industry as they may want you to think. Although l feel deceived l should have asked first rather than assuming the UK credentials of their products.

February 21, 2021
Unprompted review
Rated 2 out of 5 stars

No refund or replacement!

My father Peter Finch returned a coat to exchange for a larger size 2 weeks ago and has heard nothing .... no replacement or refund of his £99. He has tried calling all week for an update but no-one is answering. He has purchased a coat, hat and 2 shirts already which have been alright. My father is 81 and you’ve still got his £99 which he requires. My father’s Post Code is PO13 0FY. I would like a response to this enquiry urgently - I live in Scotland.

February 19, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Refund was processed on 16th February.

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Rated 1 out of 5 stars

Good Product but terrible customer service

I Had to return two pairs of Trousers to Fife Country as the leg length was 34" and not the 33" as advertised.They refunded me the cost of the trousers but not the cost of the P &P incurred in sending me the trousers and in my having to return them.As the reasons for the return was of their making,This seems very unreasonable.Multiple communications to their Customer Services dept has failed to achieve even an acknowledgement.This is a standard of service I would not have expected from FC.

February 16, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

I am disappointed to hear of your experience with Fife Country. Can you please send me an email with your contact details to helen@fifecountry.co.uk so I can look into this for you. Many thanks

Rated 1 out of 5 stars

Very disappointed

Very disappointed - ordered a cap 10 days ago in the sale - when there was no sign, emailed and was told to wait longer. Then emailed again and told it was out of stock. Poor comms. Very disappointed as wanted it for cold weather walking in lockdown and was a ta good price. Wouldn't buy from them again. Wait to see if the money was taken out or refunded.

January 18, 2021
Unprompted review
Rated 5 out of 5 stars

well worth the wait!

When i ordered my waterproof items i was told the jacket was out of stock and would be a while so was offered an immidiate refund, im very glad i waited as am delighted with the quality, price and look of my jacket.The team were very good at keeping me informed, even calling on one occasion. Will be buying from Fife again.

January 1, 2021
Unprompted review
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Rated 5 out of 5 stars

From ordering to delivery took 6 days

From ordering to delivery took 6 days , very good considering its Xmas , I bought a Sportsman waterproof jacket , excellent quality, well made and looks great. With a 20% discount , a great price too. Will purchase from this company again and recommend to others.

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

A very pleasurable shopping experience

Excellent and very fast service, excellent jacket, just what I needed, I was helped by Ashley in customer services who was friendly, efficient and very elpful indeed.
Would always look to Fife Country for things needed in the first instance.

December 19, 2020
Unprompted review

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