FiftyUp Club Reviews 591

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Couldn’t have been easier, after getting a lot of unreasonable quotes this company straight away gave me exactly the kind of price I thought was affordable.

Company replied

Rated 2 out of 5 stars

Electricity and gas did not go over at the same time, and Origin wouldn't answer a simple query without requsting information that was in my query. Also, information supplied is not concise.

Company replied

Rated 5 out of 5 stars

I Love the offers being in the FiftyUp Club . I had been with a previous insurance company for over 20 years as i struggle with change. I just purchased Budget Direct House insurance with a massive re... See more

Company replied

Rated 5 out of 5 stars

Budget Insurance was more than competitive. Knowledgeable, attentive and treated me with such curtesy I was truly impressed. I had multiple queries and was answered in a non rushed polite and co... See more

Company replied

Company details

About FiftyUp Club

Written by the company


9saver
The FiftyUp Club is a Club to help consumers 50 and over get the discounts, special offers, and improved products and services they deserve.
We are cost and obligation free, and focus on helping you save on your essential household goods and services, like energy, insurance, finance, and retirement savings.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

591 reviews

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Rated 5 out of 5 stars
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 2 out of 5 stars

Electricity and gas did not go over at…

Electricity and gas did not go over at the same time, and Origin wouldn't answer a simple query without requsting information that was in my query.
Also, information supplied is not concise.

December 13, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi customer,

Thank you for getting in touch with One Big Switch​.

We understand your frustration with this matter and we would like to help you in getting the right details of your offer.

Unfortunately, Electricity is easier to transfer compared to gas and this is very common with switching gas providers.

Hopefully with our other offers we could help save on some of the expenses.

Kind regards,
Sam

Rated 3 out of 5 stars

I tried to extend the policy I…

I tried to extend the policy I purchased by 2 days. I couldn't. I had to cancel that policy and start a new one. WHY.?
Then I was told I couldn't do that outside a number of days of commencing the trip, even though I had a policy with the same start date!
So, silly me, tried a new application and it went through with the new dates. Next time it will probably be with a new insurer

December 13, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you for getting in touch with One Big Switch​.

We understand your frustration with this matter and will pass on your feedback to other teams.

Hopefully with our offers we could help save on some of the expenses.

Kind regards,
Sam

Rated 5 out of 5 stars

Easy site to use

Easy site to use. Affordable policy.

December 13, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 4 out of 5 stars

Very attentive customer service

Very attentive customer service. However I had to remind them to send out the insurance certificate after I had paid.

December 13, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 5 out of 5 stars

Couldn’t have been easier

Couldn’t have been easier, after getting a lot of unreasonable quotes this company straight away gave me exactly the kind of price I thought was affordable.

December 6, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 5 out of 5 stars
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 4 out of 5 stars

Domestic Travel Insurance

I spoke with a lady on the phone as I had a few problems using their web. She was very helpful.

December 6, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 4 out of 5 stars

Very useful information provided…

Very useful information provided example
travel insurance was the best price an cover compared to others

November 29, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.
We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 4 out of 5 stars

Genuine & competitive discounts

the on line links and form was simple to use and discount auto applied was very market competitive with a trusted insurer.

November 29, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 1 out of 5 stars

I’m still waiting for a copy of my…

I’m still waiting for a copy of my insurance

November 29, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi Delia,

We are sorry to hear your experience with the travel insurance provider. Are you able to send us some details of your travel cover so we can raise this to our counterparts at Insureandgo?

Please send us the travel dates, destination and full name on the travel policy holder. Please send these details to contact@fiftyupclub.com.

Kind regards,
Sam

Rated 5 out of 5 stars

easy to get the quote and reasonable…

easy to get the quote and reasonable price.

November 29, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 5 out of 5 stars

Good to have someone looking out for good deals for those 50 and over!

All the hard work done for me in finding a more affordable insurance policy.

November 22, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 5 out of 5 stars

Easy and no fuss purchase.

Easy and no fuss purchase.
Great price.

November 22, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 3 out of 5 stars

No cancellation cover on the end of the…

No cancellation cover on the end of the cheaper insurance

November 22, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi Edward,

Thank you for getting in touch with One Big Switch​.

The bare essential cover that we have does not cover any cancellations, it only covers medical expenses, emergency expenses and personal liability.

The Mid and Top level covers will give you cover for cancellations and COVID related claims.

Hopefully with our offers we could help save on some of the expenses.

Kind regards,
Sam

Rated 5 out of 5 stars

Excellent

Friendly, informative and professional.

November 15, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.

Warm regards,
Sam

Rated 1 out of 5 stars

Your price was almost $100 more…

Your price was almost $100 more than for the same policy not though your app.

November 15, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi Craig,

Im sorry to hear about the experience you had when you tried to take up the offer with One Big Switch.

It is very unfortunate that you have received two different quotes from our side and when you went directly through Budget Direct. However, this is not possible, our offer and Budget Direct's discount are the same, you will also be landing to Budget Direct's site when you click on our offer. The only difference with our offers are the eGiftcards that will be sent per policy that you switch through One Big Switch.

If you can pass on the quote number that you got from our site and the one directly from Budget Direct, I can raise an enquiry with our counterparts for you.

Please send it to contact@onebigswitch.com.au.

Awaiting your reply,
Sam

Rated 5 out of 5 stars

Quick & easy process

November 15, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 5 out of 5 stars

I saw the ad and decided to do the…

I saw the ad and decided to do the quote which was quick and easy. With the Fifty up club discount was very competitive price and a good policy for coverage. Easy to take out too.

November 15, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Rated 5 out of 5 stars

So much cheaper discount than last…

So much cheaper discount than last cruise insurance . Easy to do , and the medical assessment was cheaper too .

November 15, 2024
FiftyUp Club logo

Reply from FiftyUp Club

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

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