Incredible help! FIG Financial got me the loan I really needed in seconds with very low interest. They didn't require any proof documents and even gave me a $100 gift card. I love the control I have—I... See more
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Review summary
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What people talk about most
Based on these reviews
The loaning process was very easy, smooth, and fast. I received the funds within only 3 business days. Also, they twice sent me the reminder email concerning the payment due date, which was helpful to... See more
Company replied
Process was quick and easy. Simple terms are used, nothing hidden. This type of financial dealings are hard to find these days. Well worth the little extra credit rate. This institution takes the time... See more
Company replied
I enjoyed my experience with Fig Financial. The deposit was made 2 days after my request. Fig financial made my life easier when it came to my personal needs. The rate was quite enticing. I would reco... See more
Company replied
Company details
Written by the company
Fig offers personal installment loans with a fully digital, best-in-class experience. Fig is a subsidiary of Fairstone Bank, which gives us the ability to leverage their 100 years of lending experience. Whether you are looking to consolidate debt, make a large purchase, or you just need some extra cash, Fig has you covered.
Contact info
Canada
- support@fig.ca
- fig.ca
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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you make it easy
you make it easy the money was there when you said it would be and you send emails before the payment goes out thank you,
February 4, 2026
Reply from Fig Financial Inc.
Thank you for taking the time out of your day to leave us some feedback! We are happy to hear the payment reminders are appreciated! Thanks for choosing Fig!
I had used Fig financial previously to…
I had used Fig financial previously to upgrade some household appliances. I found them easy to deal with and was pleased with their service. Recently, I consolidated some bills with a small loan and again, found the process seamless. I did my homework on Fig and the trustworthiness of the company is well earned.
February 1, 2026
Reply from Fig Financial Inc.
Nothing makes us happier than to have a return customer who is happy with our service not once but twice! We sincerely appreciate you taking the time to leave your review, its the best pat on the back possible for us! Thanks for choosing Fig!
It's first time doing an on line loan…
It's first time doing an on line loan request and everything went very well getting my loan so speedily
February 2, 2026
Reply from Fig Financial Inc.
Thank you for your feedback! We’re so glad to hear that your first experience applying for a loan online went smoothly and that everything was completed quickly. We appreciate you taking the time to share your experience, and thank you for choosing Fig
Reply from Fig Financial Inc.
Thanks for choosing Fig!
Reply from Fig Financial Inc.
We are sorry to hear you were not satisfied with the rate which was received. Fig provides loans which range from 8.99% to 29.79% based on your credit profile and we work hard to match applicants with the best possible rate we can. We thank you for taking time to share your feedback with us and thank you for choosing Fig.
Very easy to get the loan
Very easy to get the loan
Everything on line no waiting in line at any bank, funds where deposited in my account in less than 3 days
February 1, 2026
Reply from Fig Financial Inc.
It makes us proud to hear that your experience with Fig was smooth and hassle free! Thanks for taking the time to leave us a review!
Reply from Fig Financial Inc.
Thank you for your feedback! We’re glad to hear that you found the process straightforward and that you received a quick response. We appreciate you taking the time to share your experience, and thank you for choosing Fig
Reply from Fig Financial Inc.
Thanks for choosing Fig and taking time to leave us a review!
Reply from Fig Financial Inc.
Thank you for your feedback! We’re glad to hear that the approval and funding process was quick and seamless. We appreciate you taking the time to share your experience, and thank you for choosing Fig
Reply from Fig Financial Inc.
Thank you for your kind words! We’re really glad to hear that you’ve had a positive experience working with us and value your relationship with Fig. We appreciate you taking the time to share your feedback, and thank you for choosing Fig
Very prompt service and no hassles.
February 1, 2026
Reply from Fig Financial Inc.
Thank you for your feedback! We’re glad to hear that you experienced prompt, hassle-free service, that’s exactly what we aim to provide. We appreciate you taking the time to share your experience, and thank you for choosing Fig
Reply from Fig Financial Inc.
Thanks for choosing Fig and taking time to leave us a review!
Very good and quick service with comfortable rate of interest
It is easy process. Its like fast track. I got all funds within 24 hours. Amazing. Rate of interst is okay too.
November 26, 2025
Unprompted review
Reply from Fig Financial Inc.
Thanks for sharing this feedback with us, we are happy that your experience with Fig went as expected and you are appreciating our vision! Thank you for choosing Fig!
Fig Financial Inc
Fig Financial Inc. Provides excellent services from live agents, everyone is professional.
January 14, 2026
Reply from Fig Financial Inc.
Thank you for sharing your feedback! We’re glad to hear that you had a positive experience with our live agents and found the service professional. Thank you for choosing Fig!
Process was quick and easy
Process was quick and easy. Simple terms are used, nothing hidden. This type of financial dealings are hard to find these days. Well worth the little extra credit rate. This institution takes the time to send reminders before payment is due.
January 16, 2026
Unprompted review
Reply from Fig Financial Inc.
Thank you for sharing your feedback! We're happy to hear that you found the process straightforward and appreciated the transparency and clear terms. Thank you for choosing Fig!
How easy ,flexible and convenient.
It’s convenient coz it offers to me and approves right on the spot without a doubt. I was going to ask if I could pay more than the equal monthly payment for 7 years instead I wanted to pay more for shorter years to but I didn’t think it twice and so I hope I’m going to pay only for 5 years instead. Overall helpful.
January 14, 2026
Reply from Fig Financial Inc.
Thank you for your review! We’re glad you found the process convenient and helpful. If you’d like to pay extra and shorten your term, please reach out to our team - we’ll be happy to help you with your options.
The process to get a loan is very simple and easy to access.
The process to get a loan is very quick. It took less then 5 minutes to feel out the loan process. You get to decide how long the loan is. How much your payments are. Very flexible.
January 14, 2026
Reply from Fig Financial Inc.
Thank you for your feedback! We are glad you found our service to be quick and flexible. We appreciate you taking the time to share your experience and thank you for choosing Fig!
Reply from Fig Financial Inc.
Thank you for taking the time to provide feedback on your experience. We're sorry to hear that the interest rate did not meet your expectations, and we appreciate the opportunity to provide a bit more context.
At Fig, we determine loan offers using a range of data points to tailor the best possible rate and loan amount for each applicant. Sometimes, the offer may not fully align with your current needs. If that's the case, we encourage reapplying at a later date, as offers can change over time as your credit profile evolves.
Our support team is always happy to assist if you have any questions or want to explore your options further. You can reach us at support@fig.ca [support@fig.ca] or via live chat at fig.ca
Very quick service
Very quick service. Only issues were trying to connect to my bank, and a 1% change in interest rate because of a short delay
January 14, 2026
Reply from Fig Financial Inc.
Thank you for sharing your honest feedback! We’re glad to hear you found the process quick, and we’re sorry you ran into difficulties during your application. If you have any questions or need support, please reach out to us at support@fig.ca or via chat at fig.ca - thank you for choosing Fig.
Excellent experience!
The entire process from application to receiving your funds it’s very simple and well executed, not to forget extremely rapid.
January 12, 2026
Reply from Fig Financial Inc.
Thank you for your feedback! We're thrilled to hear that you found the process simple, well-executed and fast. We appreciate you taking the time to share your experience, and thank you for choosing Fig.
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