Fig & Bloom Reviews 

Gorgeous flowers and vase! Such a beautiful gift.

Beautiful presentation of lovely selection of flowers.

Beautiful website and a lovely touch getting a photo before being sent for delivery!

I use Fig and Bloom's flower club, which means I get deliveries every fortnight. I love the blooms and the club is so enjoyable for me. I love the video's by Penny and the Facebook group with admins from Fig and Bloom. It's a lovely community. While there are delivery mishaps here and there, they aren't frequent and the customer service is always responsive and helpful, any issues have been easily resolved.

Easy online order, goregous plant & pot gift

Flowers arrived same day and were of a beautiful quality. Very happy!

Absolutely amazing florist! The flowers were stunning, beautifully arranged with so much care and attention to detail. The service was fantastic and I couldn’t have been happier - would highly recommend them! 🌸

Flowers delivered at the very end of the day, completely flat (I mean properly flat, like the whole bouquet had been under a heavy board. Unfortunately it looked very little like the image. Would be laughable except that it cost $150 and the poor recipient had to pretend she liked them.

I didn't like the flowers as it was giving a bad Cabbage smell. It was for my daughter's birthday. Even she didn't like it at all. I regret ordering that bunch of flowers.

One star is kind.....
The product ordered was not what was supplied. What was pictured and sent to me for review looked very much 'yesterdays' stock with sub standard and tired blooms that did not identify with the advertised bouquet purchased.
Customer service at Fig and Bloom, upon receipt of my email response of disappointment, admitted that stock was not available but proceeded with the order.
Surely with both an email address and telephone contact one would assume contact via Customer Service to the client would have been a first response in being unable to proceed with the said order.
In fact at no stage has anyone from Customer Service called to discuss the matter.
I must admit to exceptional disappointment and also advise this was a total waste of time and money.

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⭐️ 1 Star

Ordered flowers for a funeral and the delivery failed twice. Flowers were taken to the post office instead of being delivered, no card was left, and there was no communication for days.

The flowers were never received and the entire purpose of the order was missed.

Refund was eventually processed, but the overall experience showed a complete lack of care, accountability, and basic service. Would not trust them with any important delivery.

Im sorry I didnt refer to the reviews ( as some have said). I arrived at the hospital just in time to see the flowers for my daughter arrive. The option to have a vase was weird as the vase was in the box beside the flowers?!? I thought the flowers would be in the vase?? The flowers were scarce, droopy and all together disappointing ! Made to feel worse by the amount of money I paid for an online image that DID NOT represent what I received!!! I will NOT USE Fig and Bloom again.

I regret not consulting the reviews beforehand—Fig & Bloom appear to have significant customer service shortcomings. My order was never delivered, yet my payment was processed without issue, and I received a confirmation email falsely stating that the delivery had been completed.

Attempts to contact the company for assistance proved extremely difficult, and there was no acknowledgment of the problem or offer of an apology. A refund was only issued after I persistently requested one.

I would strongly advise against using this company, regardless of how professional their website may appear.

I sent flowers - they were left outside the business to wilt despite the business being open when the delivery arrived. I also ordered the prior day expecting a delivery before 1pm as promised by the website - this did not occur. I reached out to them to provide this feedback however did not even receive a response. If you are sending your loved one flowers I would choose a different florist.

This is what happens when entitled rich kids get to create the project of their dreams but have zero talent or creativity. Aldi flowers are probably better.

Awful flowers nothing like what was listed on their website. They do not answer their phones. I do not recommend them

So glad my friend isn't in the country to call passed and see what she wasted her money on. Even if it wasn't half dead the bouquet is no better than servo flowers.

Avoid at all costs. I spent $180 on a bouquet for a relative after the passing of her husband. No flowers were EVER delivered, they do not respond to emails, and their phone number goes straight to voicemail. This is the worst customer services I have ever received.

Poor bouquet of flowers and no customer serivce response.
Ordered a bouquet of flowers for delivery for a birthday. The website looked impressive, however, when I received photos of the flowers I felt embarrassed at what was delivered. Spent over $130 but the bouquet looked like it cost $30. I understand not every delivery is great so reached out to customer service three times via email and their website form...each was ignored. Avoid and use a better florist!

The website looked professional showing fabulous choices of bouquets of flowers. As I was ordering from the UK, I thought it wise to use an expensive florist to guarantee a stunning bouquet along with a good service. I was wrong.
The delivery date was late by 4 days and although my friend was very grateful she sent me a photo of the flowers when she finally received them, they were very underwhelming. I felt embarrassed!

Communication was very poor with this company. I’ll definitely be looking for a different florist to use in the future.