Great experience. Customer was super responsive. I needed my order before a certain date and they made sure I got it in time.
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See what reviewers are saying
I loved the Figus handbag I bought in Milan in July of 2024 as a birthday gift to myself. They told me they stand by their products and they will even refurbish them if needed. In October 2025, I noti... See more
The shop in corso Magenta is beautiful, the saleswoman charming and helpful. I couldn’t make up my mind as there was so many original bags. I bought 2 but when I came back home I visited the internet... See more
Company replied
I had purchased 7 bags a year and a half ago when in Milan. They have held up better than I could have imagined and still look brand new, even the one I use daily. We love them so much we ordered anot... See more
Company replied
Company details
- Bag Shop
- Belt Shop
- Fashion Accessories Store
- Jewelry Designer
- Leather Goods Manufacturer
- Leather Goods Store
Written by the company
Artigiani della pelle a Milano da 40 anni La passione. Il sogno. È nel 1979, tra l’inconfondibile profumo di pelletteria del suo laboratorio, che Giorgio Figus, imprenditore, designer e artigiano, apre il suo primo laboratorio a Milano, nello stesso anno nasce Figus Cuoio, impresa artigiana che da allora, produce e vende articoli di pelletteria ed accessori handmade nei propri negozi in centro a Milano. Semplicità, colore, stile e alta qualità delle lavorazioni artigianali hanno da sempre contraddistinto il marchio. Le borse e i gioielli Figus si distinguono per la qualità di fattura e i prezzi accessibili. Le borse e gli accessori di Figus Designer si sono affermati negli anni per lo stile coloratissimo, essenziale ma sempre al passo coi tempi sapendo coniugare moda e design con la tradizione artigianale tipica italiana. Dal 1979, Figus Designer progetta e fa con arte borse, cinture, portafogli, gioielli ancorati alla magia retrò dell’artigianato italiano, ma in grado di rinnovarsi con originalità e di stare al passo coi tempi. Ogni accessorio Figus racconta il lavoro, il tempo, l’abilità di chi le ha dato vita. Il marchio Figus Designer affonda le sue radici nel passato ma con un forte slancio al futuro. Scopri le collezioni online sullo shop o vieni a trovarci nei due negozi in centro a Milano!
Contact info
Corso Garibaldi, 46, 20121, Milano, Italy
- 02 8645 0155
- info@figusdesigner.com
- figusdesigner.com
4.4
Excellent
119 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience. Customer was super responsive. I needed my order before a certain date and they made sure I got it in time.
March 19, 2026
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Reviewing as Online buyer
Reviewing as Online buyer - great communication, fast delivery, item as described, same as on the picture. Feels good quality leather. Thank you!
March 9, 2026
Just received the beautiful bag from…
Just received the beautiful bag from Figus. The purchase was easy and the arrival quick, efficient. Such a great product - well designed and elegant. Thanks for delivering to Australia.
January 15, 2026
Purses are beautiful
Purses are beautiful! Recipients were thrilled! Great experience from order to delivery.
November 26, 2025
I loved the Figus handbag I bought BUT…
I loved the Figus handbag I bought in Milan in July of 2024 as a birthday gift to myself. They told me they stand by their products and they will even refurbish them if needed. In October 2025, I noticed one side of the magnetic clasp which keeps the bag closed had fallen off. I reached out to them and was told, "sorry, the bag only has a 1 year warranty". They'd be willing to send me the clasp as a "gift" for postage of 9.90E. I agreed and gave over my information. Then I received another email saying the cost of shipping the small clasp would be $54 (it's the size of a coin!) and they're happy to offer me a discounted shipping cost of $35 paid via bank transfer! WHAT A HORRIBLE REPLY. NEVERAGAIN! BUYER BEWARE.
October 10, 2025
Unprompted review
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Quality and readiness
November 25, 2025
I have shopped at Figus store in Milan…
I have shopped at Figus store in Milan and now I shop their online store to be shipped to the US. Can’t wait to receive the items.
November 25, 2025
Pros and cons
2 weeks to process the order (but at the end of August), 1-day delivery once the order was handled.
August 29, 2025
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Fast process
July 10, 2025
Beautiful purse from the colors to the…
Beautiful purse from the colors to the quality. Love the multiple straps and the size is perfect.
May 5, 2025
Wonderful bag!
April 23, 2025
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Beautiful handbag
The person I bought was very well constructed very great material and we buying in the future
April 16, 2025
Beautiful bag
Beautiful bag. I had done a ton of research to find an interesting, high-quality, fairly-priced bag and this bag is perfect!
April 3, 2025
Fit and finish on the bag is great
Fit and finish on the bag is great. Shipping was faster than expected. My wife is thrilled with her new purse.
February 11, 2025
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Figus always has high quality products…
Figus always has high quality products and excellent customer service!
November 24, 2024
Reply from Figus Designer
Thank you for your review!
The Website makes it easy to decide…
The Website makes it easy to decide which bag you want to purchase. The order process was easy. And for a delivery from Milan to Germany very very fast. I was surprised. FedEx delivered on the day and time it was scheduled.
November 14, 2024
Reply from Figus Designer
Thank you Christiane, even online we always try to satisfy our customers with very fast shipping!
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