FileRecoup Data Recovery Services Reviews 65

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Great customer service. My external hard drive crashed and most documents File Recoup Data Recovery Services was able to recover. They were straightforward letting me know what could happen and they... See more

Rated 5 out of 5 stars

My kids are almost teenagers. When they were little I took a lot of pictures. But when my computer lost my images and I could no longer find them or link to them. I was crushed. Although I'm not o... See more

Rated 1 out of 5 stars

Beware, this company charges high price and fail to deliver good results. I paid hundreds of dollars to recover files from a broken hard drive but file recoup only recovered 1 folder which took month... See more

Rated 5 out of 5 stars

my external hard drive, with personal and business files on it, crashed and I brought it to filrrecoup because of their reviews. They recovered pretty much everything aside from a couple minor files t... See more

Company details

  1. Business Services

Information provided by various external sources

FileRecoup is an industry leading data recovery company with over 200 offices across the US and Canada. With 12 years of experience and high level of professionalism we have earned our clients’ trust and achieved high ratings in customer service and satisfaction. See what our clients have to say about our company!


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4.0

Great

TrustScore 4 out of 5

65 reviews

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Rated 5 out of 5 stars

Wonderful experience

I had mistakenly forgot to backup some files on my computer when I was trying to get rid of a virus from my computer and this is exactly how I found filerecoup. I took my laptop over there and within 24 hours I was the happiest camper because I had deleted some important work documents and they retrieve all of them for me. I was so happy that I was hugging their workers.

December 5, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome!

I would like to tell you my awesome experience in this company! I came there, because I deleted all data from my cell phone. There service was fast, reliable and easy. I felt like I knew them before. I am very satisfied, it was very good experience, I will use them again and again!!

December 5, 2016
Unprompted review
Rated 5 out of 5 stars

UNBELIEVABLE!!!!!!

As a finalist in college, I had done five projects that I had to submit before my final exams. I really have no clue but my laptop was missing. I could not really figure out how or even when someone had just decided to snatch my laptop away. I was unable to control even my tears, it was the last days to finalize with the projects and hand them in three days time. There is no way i could even finish even one project. I could not imagine myself another year in school. I went to talk to my lecture. He advised me to try the Filerecoup. I just could believe how easy is was to get all my documents including all my notes, projects.... I love you guys.

November 30, 2016
Unprompted review
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Rated 5 out of 5 stars

Great Experience

FileRecoup offers a wide variety of recovery services for both individuals and companies. They can recover anything from SD cards, USB, Hard drives, PCs, and Laptops. The website clearly explains all of the services offered, has customer testimonials, and a frequently asked questions section which was very helpful in deciding if this was the best company to service my needs. The website was not only visually appealing but it was extremely easy to navigate and offered tons of detail in regards to what FileRecoup does. The video that is featured walks you through the process on how your data is recovered, as well as highlighting the company’s features such as convenient shipping and drop off at their locations. The website made data recovery easy to understand and makes me feel confident that FileRecoup can get the job done.

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

Would recommend this company to everyone!

I'm a Graphic Designer and use Photoshop for all my projects, most of my files are saved on an external Toshiba HD. I do a presentation for my clients, there was a file saved on my hard drive which was of utmost importance, because a presentation was scheduled in a week’s time. File Recoup recovered the file for me. I really appreciate their efforts and recommend them to everyone.

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

Recommend them to everyone!

I use Photoshop for all my projects, most of my files are saved on an external HD. I lost those file due to a faulty drive. I rely on these files for my work. File Recoup recovered the file for me. I really appreciate their efforts and recommend them to everyone.

November 23, 2016
Unprompted review
Rated 5 out of 5 stars

Best experience

my external hard drive, with personal and business files on it, crashed and I brought it to filrrecoup because of their reviews. They recovered pretty much everything aside from a couple minor files that were corrupt and I'm extremely relieved and satisfied by their service. The only downside was the cost, over $1,000. They gave me a broad range of an estimate for recovery and I happened to be on the high end. However, they diagnosed the drive for free where most other places were $300 at least.

November 22, 2016
Unprompted review
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Rated 5 out of 5 stars

Awesome job!

I thought I lost my computer hard drive. I called the Filrecoup team. They were so wonderful. They were so patient with me. I was impressed how affordable they were too. They were able to retrieve my data in a timely fashion just in time for my big presentation. Thanks!

November 18, 2016
Unprompted review
Rated 5 out of 5 stars

Water Leak on Macbook

This company is great! I been working from home for the last couple of years. My mac book is the most important thing for my job. You could imagine how i felt once i notice water leaked on it. Everything was gone, all my reports and excel sheets. I called these guys right alway. They was very helpful and made me felt secure. They also recovered ALL of my important data!!!

November 10, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I had a client who had an un-bootable hard disc drive (HDD). I tried to recover the data unsuccessfully. I have been able to do so in the past on a few occasions but I have a limited tool set for data recovery. The client data was very important so when I was unable to recover it, i started looking for an external solution.
I found FileRecoup via an internet search. From the beginning, I was assigned an account manager who answered my questions (and I ask a lot of questions). There is no charge with FileRecoup until they have had a chance to see and observe the disc. However, they have expedite options which my client took advantage of.
After a few days in their lab, I was given a detailed email with the results. In this case, there was a mechanical failure. I was given a quote to repair the HDD and an estimate of the probability of a successful data recovery. My client approved the estimate and the recovery began.
As part of this, I received a file structure directory where I could validate that they had uncovered the data I needed. A day later, i received a note asking if I wanted a link to the data in the cloud or a external hard drive or both. I opted for both as my client's internet is very slow. The drive came one day later. I plugged it in and transferred the files to my new HDD.
I don't like surprises as they are too often negative. In this case, there were no negative surprises. FileRecoup exceeded my expectations and I will definitely use them again if I ever had to recover data.

September 30, 2016
Unprompted review
Rated 5 out of 5 stars

You can trust these guys to get the job done.

I am thankful that my information is not only safer than before but is even there. Nerds on call couldn't even help me recover my data that I dropped from my hard drive. When I heard that I thought all was lost, but then I decided to go to Forensic Recoup. Someone had mentioned their name and wanted me to check them out Before I threw my hard drive in the trash outside. They were not only able to help me get my data but now it's so much safer than before. Thanks for all your help and understanding. Also I just wanted to add you guys were one of the most professional places that visited in a long time.

July 14, 2016
Unprompted review
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Rated 5 out of 5 stars

Very Pleased with their Servce

I has had hard drive crash recently , I was back from my vacation and switched on my Laptop and my external hard drive clicks and I know that its a serious problem , This hard drive contains a valuable photos of my wedding and birth of my baby . I don't want any other thing saved in my hard drive cause these photos are my life , I contacted File recoup and spoke with Thomas and he is an gently man and has lot of experience in this field and he said not to get panic and he deals with this kind of situation on a daily bases and I told him these photos is my life and he politely said your at the right place and offered me a free pickup at my door step . I didn't believe until I received a call from him and said the photos has been recovered 100% and I was so happy and I dont know how to thank him , The price which they offered was very cheap compared to other data recovery services . Filerecoup you rock .

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Splendid and Speedy Service!

My external hard drive collapsed and I was not able to get my data off of it. I phoned up Filerecoup and sent them my drive. They were able to retrieve all my data successfully. I am very happy with their services and would recommend them to all of my friends!

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Rock stars , saved My job

My server got crashed and I don't know what to do , Lost all of company tax files and other important docs , My job is at stake . I came to know about File recoup and they immediately responded my calls and suggest me to send the server drives to them , The representative which I spoke helped me a lot and promised me not to panic and he said the drive will be picked in 30 minutes from my door step , You wont believe the driver showed up in 20 minutes and picked my drives and the recovered all my files within 24 hours and saved my Job , Hats off to you guys . You guys are the best . I recommend to you guys to use them .

June 7, 2016
Unprompted review
Rated 5 out of 5 stars

The best in the country

This company has the best tech professional you can find in the whole country. They have a broad background about all types of lost and recovery problems. I had an issue with my laptop recently and after several tries, I gave up. I took my laptop to them, and they got everything done. I’ve got my hard drive cleared and restored all my lost files, they also refreshed my operating system after recovering my data and on top of that, they have very reasonable prices. Overall, you will not find a better place the serve your tech problems like their wonderful company.

May 21, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent

I was doing my college research work that night. I was preparing this research report since six long months and was at towards the completion. I had forgotten to take the back up for the same I had kept everything on my laptop itself. I needed some details to finish my report so I was surfing internet for information and suddenly some virus attacked my PC and my laptop started behaving weird. I tried different ways to make it as before but was unsuccessful. Finally I decided to turn off my laptop and restart after sometime. But when I restarted many of the files were corrupted and some of them were deleted and un-luckily one of them was my report file which I was unable to open. I was worried I contacted some of my friends and one of them suggested me File Recoup. I contacted them immediately and took my laptop to them. They check my laptop and assured me that they can recover my file and also can clean the virus from my laptop. After few hours they called me to confirm that data is recovered and viruses are cleaned and my laptop is protected. These guys are really amazing and very good at their work. They solved my problem in few hours. They are very friendly and helpful. They are very attentive to the details which you provide. They are very good at their work, very reliable and efficient. They complete their work in the given time. They are very cooperative and dedicated towards their work. The charges of their services are very reasonably with no hidden cost in it. I will recommend them in my circle to the people who are in need of the same. I will also visit them again in future whenever needed. Thank you for on time support. Please keep doing the work the same way.

April 15, 2016
Unprompted review
Rated 5 out of 5 stars

awesome

YES, these guys are AWESOME!! I called their office (that is the closest office to us) because we were having problems as all our documents from important clients were lost. We had some backup data but not all of it. NIGHTMARE. The last tech who we hired, had supposedly solved the problem, but in all truth had no idea what the problem was, and after a couple of days of hanging around the office left us with the same issues and a pricey invoice. ANYWAYS I did lots and lots of research, tons of options everything from rentals insurance deductibles, credit card benefits, you name it. From the reviews I figured my string of bad luck would be unstoppable even if a place had good reviews. I finally find them and as I was quite desperate already I gave them a call. Our technician at FILERECOUP nailed it in less than an hour, and even took the time to answer my random IT questions (with a smile and great attitude, nonetheless!). What an amazing difference!! We could not be happier with the prompt service, technical knowledge,rates, and end result, which is a smooth running office and peace of mind that comes from knowing that should we encounter any computer issues in the future, we know who to call, and trust!! That is beyond "good," it is priceless!!!

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

The best computer repair business by far.

After I had a laptop and computer malfunction. I did not know what to do. I started getting these weird viruses. And my files were lost. All this has to do with my job. So to know that important documents were lost I went insane. I started researching the web to see if there's any affordable yet reliable repair shops. I came across File recoup. Not only did they fix my problems but did extra on and beyond the call of duty! Including a reasonable price. I will definitely cherish the service this company has to offer!! You guys are the best!

April 7, 2016
Unprompted review

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