Fileybaycaravans Reviews 

Just stayed at reighton sands in a lovely caravan booked through Filey bay caravans and I can really recommend them. The caravan was beautiful. The cleaners had done a fantastic job because it was really clean. But best of all was the lovely view you could see the sea, and Filey Brigg. We will definitely be booking through Filey bay caravans again.

Richard and the whole team at Filey Bay Caravans always go the extra mile to ensure your perfect break away in Filey runs smoothly. The care and attention they give is second to none and any query no matter how big or small is answered.
I would recommend anyone planning a break in Filey area to use Filey Bay Caravans for simple easy booking but overall the best service you could ever need.
We have stayed in numerous caravans and lodges managed by Filey Bay Caravans and always find a clean and hassle free stay.

Fantastic experience from the beginning booking to the coming home Richard is very helpful and can be contacted at a moments notice nothing is too much trouble caravan was very clean and tidy we loved it so much we have been back a few times and booked again recommend to everyone without a doubt

Wonder why this site hasn't received any reviews yet?

Hired a privately owned caravan on a Haven site for a long weekend. Three grandchildren with us. The caravan was immaculately clean and very comfortable but unfortunately, the tv and wi-fi did not work. Each time we tried to follow the instructions the owner had left, we were met with a message to pay outstanding fees. With 3 children in tow, the tv/wi-fi would have been helpful in terms of 'down-time' in the evenings after our very busy days.
Reported the problem at Haven's reception desk who informed us that as it was privately owned we would have to contact the owner. We did not know any details for the owner and Haven would not give them to us (something Filey Bay Caravans told us to take up with Haven!), so we contacted Filey Bay Caravans who we'd hired through.
We had many emails back and forth in which we were asked if we'd tried switching it on and off, followed owner's instruction and checked connections, we gave up. However, when we reported the message re: fees, the tv suddenly started working? Unfortunately, this was the final evening before our departure. We were there for 3 nights.
We complained on our return because it would seem that the fees had been paid. In their reply, Filey Bay Caravans avoided any acknowledgement of that fact by throwing a curve ball - that is, telling us that the owner couldn't be contacted as he was on a cruise, that sea frets affect signals and that they had been informed of a power cut. There were no sea frets (we had Mediterranean weather during our stay) and no power cuts. Neither had we been informed of non-contact with the owner.
We responded to the 'excuses' email asking for some form of refund for the time spent attempting to get the tv working, for the time spent emailing and for the lack of advertised amenities. We did not hear from them until they sent us a 'feedback' request. We gladly gave feedback, but clearly it wasn't the feedback they'd expected and have ignored our comments and request for some recompense. It is now over 2 weeks on, may be this review will kick start some response? The private owner may wish to read this review and reconsider Filey Bay Caravans as their go-between?