Very fast service and good quality garment as always. Only point to note relates to sizing. This item comes in Regular and Super……and I am in the middle of both (44” chest and 6’2”). Went for the othe... See more
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I have purchased different Filson products lately. A basecap, two hoodies, a pair of shorts. And I returned another pair of Shorts and a shirt. Sizes usually run large due to this being truly American... See more
Very quick delivery, originally ordered my normal size but item was to big so had to reorder the smaller size, I was suprised and disappointed that I had to pay an extra €15 euros !!
Very easy ordering and quick dispatch. Though trying to contact a human about sizing is not made easy.in all other brands I am a Large, I have the medium cruiser wool jacket which is perfect, I feel... See more
Company details
Written by the company
The American Heritage Outerwear, Clothing, Bags & More. Creating unfailing goods since 1897. Filson is an American tradition, crafting apparel and bags that don't quit. Might as well have the best.
Contact info
Italy
- filson.eu
4.4
Excellent
3K reviews
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All good
All good
Everything was as the item was described!
Pro and friendly, easy to use page, ordering flow and seamless delivery!
March 30, 2026
Wonderful Trench Coat fast Delivery
March 25, 2026
Super fast delivery.
March 23, 2026
Great postage...great item...
April 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
What a disappointment.
Hello,
I bought a Filson rucksack 25 years ago in Spain and I still use it although the canvas has gone in the underside and a leather smith has sawn a piece of good leather. I am truly happy with it after all these years. I am writing this because my wife Elena brought through the website an XS FIELD BAG in tan about a month ago and I am very disappointed with the quality of the leather. The italian manufacture is ok but the leather is crome tanned and has nothing to do against the leather in my true Filson rucksack. As most Italian products is beautiful outside and a disappointment inside.
March 30, 2026
Unprompted review
Reply from Filson Europe
Hello Antonio,
Thank you for taking the time to share your feedback.
We are sorry to learn that the product did not meet your expectations.
We would like to reassure you that maintaining the quality and craftsmanship associated with Filson remains a core priority for us, regardless of where our products are manufactured. We continuously work to uphold the standards that our customers have come to expect from the brand. We can also confirm that the matter has already been resolved by our customer service team.
Filson.eu Customer Service
Great quality
Great quality, size fits perfect, delivery really fast, best jackets I ever bought
March 25, 2026
Exceptional products and fast delivery.
March 31, 2026
Sitze Guide worked great
Sitze Guide worked great. Jacket fits perfectly.
Delivery was much faster than indicated on homepage.
Nice packaging, too.
March 30, 2026
Size way too big and returning the…
Size way too big and returning the parcel costed me 15 EUR... though most of your competitors offer the returns...
Best regards,
March 23, 2026
Reply from Filson Europe
Hello Stephane,
Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience. One of our operators will contact you directly to provide assistance and help resolve the matter as quickly as possible. Please note that our return policy is clearly outlined on our website.
Filson.eu Customer Service
I let alone quality and durability of…
I let alone quality and durability of Filson good (rather undebatable). Great website, intuitive user interface, super fast delivery and full information - these things make my experience with Filson.eu great.
March 19, 2026
great shirt posted promptly
March 25, 2026
Efficient and quick order processing…
Efficient and quick order processing and delivery service. Loved the bag - has become my EDC.
March 27, 2026
Got some jackets from you black red…
Got some jackets from you black red gray mustard colored and I love them. Waterproofed and wind shield, just perfekt for motor biking and outdoor stuff ‼️only one thing I miss, a pocket inside. But thank you very much for these Yellowstone jackets 🥰
March 25, 2026
Consistently good and reliable products…
Consistently good and reliable products that give uinfailing service to the wearer
March 24, 2026
Excellent quality products and…
Excellent quality products and fantastic service, thank you.
March 18, 2026
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