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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, noting its excellent quality and the positive impact it has on their skin and hair. Many appreciate the easy installation process and the sleek design of the filters, which seamlessly integrate into their bathrooms. People also highlight the great value for money, finding the filters to be a worthwhile investment for improved water quality. However, some customers were dissatisfied with the customer service, mentioning issues like unresponsiveness, difficulties with refunds, and slow replies. A few people also experienced problems with decreased water pressure after installing the filters, or found that the filters did not effectively remove lead as expected.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its effectiveness in improving skin... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality and luxurious feel of... See more

User experience

Customers consistently note positive experiences with user experience, particularly highlighting the ease of... See more

Value for money

People report positive experiences with value for money. Many customers find the product to be a worthwhile... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Filterbaby Skincare Filter 2.0 has been such a smart addition to my routine. Installation was easy, and the black finish looks sleek and modern on my sink. The biggest difference I noticed is... See more

Rated 5 out of 5 stars

Smooth and fast delivery. Packaging felt high quality and luxury. Integrity of product felt amazing and instructions were so helpful. It made putting my filter on so easy. I absolutely love the toggle... See more

Rated 5 out of 5 stars

I got the Filterbaby Skincare Filter 2.0 in Shiny Gold. The filter installation was honestly super easy! All the pieces were included, the instructions were clear and concise. It took me probably ar... See more

Rated 5 out of 5 stars

I haven’t used my Filterbaby yet, but the packaging looks very sleek and well-designed. The parts aren’t labeled, but the QR code makes setup easy by linking to detailed instructions, including a vide... See more


Company details

  1. Health and Beauty Shop

Written by the company

The #1 Water Filtration Device for Skincare Clinically tested & dermatologist-recommended, made for skincare. Healthier skin starts with your water. Your skin deserves clean water at a minimum. Filterbaby is the world's first clinically tested and dermatologist approved water filtration device made for skincare. Benefits: Increase skin moisture Unclog your pores, prevent breakouts Protect skin barrier Prevent signs of premature aging Increase skin radiance


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

482 reviews

5-star
4-star
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1-star

Replied to 29% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY!!!

DO NOT WASTE YOUR MONEY!!!
I bought two Filterbaby shower filters and decided to check for lead since I had the tests at home, THEY FAILED, the water still tested positive for lead! Their claims are false and don’t filter out lead, who knows what else is not cleared out! TOO EXPENSIVE to not filter out LEAD!!!
Their customer service was terrible, they wouldn’t refund my purchase and replied with something ridiculous like sorry you feel that way about our product, unbelievable!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Filterbaby Diamond

I’ve been using the Filterbaby Diamond Series for a week now, and it’s honestly worth it. Installation was super easy, and the difference in my water is noticeable—my skin feels softer, and my hair isn’t as dry. Definitely a solid upgrade if you want cleaner water and an easy setup.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Helped with my Eczema

I’m 32 and as I’ve aged (gracefully), my skincare has become a daily ritual. I suffer from Eczema and dry skin in general as I live in Colorado and since using Filterbaby, I’ve seen immense improvement in my skin. Filterbaby’s premium carbon threaded filters block harmful chemicals/additives in my water to promote overall skin health.
Pros:
Easy to install
Looks and feels well made
Offers the ability to turn the filter on or off with a switch
Cons:
It’s a bit bulky in my opinion

Aside from its bulkiness, it actually works! If you have hard water, lead water lines or are just looking to add something to your skincare routine, try out Filterbaby. You won’t be disappointed 💕

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

This sink filter is a game changer!

This sink filter changed the same for me. I didn't think much of it at first glance but decided to give it a try anyways and I was pleasantly surprised! My skin has improved so much! It is much less irritated and way softer. Even the smell of my water has changed. I 100% recommend this product

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Filterbaby Gold Filter Review

I ordered the filterbaby Gold faucet filter and LOVE IT!! I really like how I can take this anywhere with me to ensure I have clean, non-harsh water when cleaning my face. This product is a 10/10 and I cannot wait to try more products from this company!!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Clean water made easy!

Clean water made easy!
I love this filter faucet — the water tastes so much fresher and cleaner compared to regular tap. It was super easy to install, and the pressure is great. I use it every day for cooking, coffee, and drinking water. It saves money on bottled water and looks sleek in my kitchen. Definitely worth it!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to install

Easy to install, no leaks, and the water tastes so much cleaner. I love using it for washing my face and brushing my teeth—my skin even feels softer. The switch between filtered and regular water is super handy. Effective and totally worth it!

November 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Overall Great experience

Overall Great experience, Super easy to Install and the product is working amazingly! I loved the packing and easy to installation based on the fact that they provide so many options that can fit your faucet

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Love this product!

I absolutely love my Filterbaby water filter! It was super easy to install and instantly upgraded my sink. The water tastes fresher and feels cleaner on my skin. The swivel design makes washing my face and brushing my teeth so much easier, and it looks sleek in my bathroom too! I noticed a big difference right away, especially with how gentle the water feels. Definitely worth the hype; it's clean, filtered water every day with zero hassle. 5/5 stars!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

I am obsessed with this product

I am obsessed with this product. Right away after using it I noticed not only a significant difference in my hair but also my skin. It really made my hair seem and feel healthier, my acne also cleared up after using this. I am really happy with the quality of this product, it is definitely worth the price. I highly recommend to anyone struggling with acne because it really helped mine clear up and it happened quickly also.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Filterbaby skincare…

I’ve been using the Filterbaby skincare faucet for a bit now, and I’m honestly impressed. The installation was super easy, and the design itself looks so sleek and luxurious on my sink. I’ve noticed my skin feels softer and less irritated after washing, especially since the water is filtered right at the faucet. It’s convenient, feels high-end, and really does make a difference in my skincare routine. Definitely worth it if you want to upgrade your everyday water experience!

October 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Obviously 5/5

Obviously 5/5! It made my skin clearer immediately, my makeup goes on super smooth and my boyfriend loves how my skin feels.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

I haven’t used my Filterbaby yet

I haven’t used my Filterbaby yet, but the packaging looks very sleek and well-designed. The parts aren’t labeled, but the QR code makes setup easy by linking to detailed instructions, including a video and visuals guiding you through each step. It gives a very polished and professional first impression!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great faucet filter --- easy to install!

As a 20 year old girl who doesn't know anything regarding handy work, this was super easy to install. Furthermore, I live in a college house, so a faucet filter was essential (we were also having mold problems with our original faucet.) I have already noticed skin improvements, and this filter has worked perfectly. Beyond that, its super cute as well which is a plus!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality!

The product was great quality and shipped quickly too! Install was easy took about ten minutes and is very aesthetically pleasing for the bathroom sink definitely recommend you get this💗

October 28, 2025
Unprompted review
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Rated 5 out of 5 stars

College

Living in Hoboken means dealing with some seriously hard water, and my skin was definitely feeling it. Ever since I started using my FilterBaby, the difference has been unreal. my face no longer feels tight or dry after washing, and my breakouts have gone way down. My skin just feels cleaner and healthier overall. I love that it was so easy to install and actually looks sleek on my bathroom sink. I didn’t expect a filter to make such a big impact, but now I can’t imagine going without it!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Acne Struggles + Filter

I have struggled with acne for years. After going to a dermatologist, they recommended a water filter to help prevent hard water from causing future breakouts. This filter from Filter Baby has been amazing so far. The first thing I noticed was the amazing water pressure. Even the regular faucet did not have this great a pressure. Next, I liked how the filter can move around to adjust the perfect place for the water to flow from. And finally, it also has the option to turn off the filter, is that is your desire as well. I'm excited to see clearer skin with this amazing filter from Filterbaby!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Really works

The shower filter comes in the cutest packaging and really does make a difference in my hair! I have bleached damaged hair and my hair usually feels stiff after being washed, however, once I started using this filter, my hairs been feeling softer and detangles easier!

October 27, 2025
Unprompted review

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