Filter By Molly-Mae™ Reviews 

3,628
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the tanning range, for its smooth application, natural-looking glow, and pleasant scent. Many highlight the excellent quality of the items, noting their effectiveness and the beautiful, streak-free results they achieve. Reviewers also appreciate the fast delivery and the luxurious packaging, which often includes thoughtful touches like tissue paper and cards, making orders feel special and ideal for gifts. However, some customers experienced issues with their orders, including lost parcels and delayed deliveries, especially around peak times like Christmas. A few people also mentioned receiving damaged packaging or having gifts ruined because the product box was not discreetly packaged. Additionally, some reviewers found the tan difficult to remove, fading unevenly, or not lasting as long as expected.

What people talk about most

Product

People report positive experiences with the product, with many reviewers praising its quality, ease of... See more

Quality

Reviewers highlight positive aspects of quality, with many considering it the best tan they have ever used,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast delivery... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the ease of ordering, swift... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of application and smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Festive Glow Collection is such a lovely tanning set. The mousse applies really smoothly and gives a natural, even glow without looking orange, and the velvet mitts make blending super easy. The v... See more

Company replied

Rated 5 out of 5 stars

Hands down the best tan I’ve ever used. The colour is absolutely gorgeous — the perfect bronzed glow. It applies so smoothly and evenly, and I feel super confident when putting it on. I honestly... See more

Company replied

Rated 5 out of 5 stars

Just ordered the filter silk hair bands the hair grip the make up brush the brown silk sleeping mask and got a free filter water bottle as well which i was really pleased with. The filter by molly mae... See more

Company replied

Rated 5 out of 5 stars

I always order at this time of year when there are great promotional offers in time for Christmas. I always love the amazing packaging and the gift bundles which make fab presents for my 21 year old... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Cosmetics Store

About Filter By Molly-Mae™

Written by the company

Filter By Molly Mae

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After searching for the perfect formula, Molly-Mae's dream was to revolutionise the way we tan. Naturally streak-free and effortlessly lightweight, Filter by Molly-Mae™ has been created to achieve a natural, even and illuminating glow, whilst keeping skin bronzed for longer. Filter by Molly-Mae™, the ultimate real life filter, is suitable for all skin tones. Designed to blur imperfections, enhance your skin's natural tone and leave a smooth, sophisticated, golden glow after each application. Enriched with nourishing ingredients, your skin is left feeling hydrated, supple and full of luminosity.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(3,628)

502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rubbish

I ordered dark tan and was a little worried because I would always buy medium tan. First time using this brand and although it went on nice as soon as you shower it just washed off into a light tan. I did leave on all night so it was more then enough time to work Will not buy again was very disappointed

December 1, 2025
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Reply from Filter By Molly-Mae™

Hello Stephanie,

We appreciate you trying our dark tan product. We're sorry to hear that the tan washed off lighter than you expected after showering, especially after leaving it on overnight. I have contacted you to gather some further details.

Thanks,
Filter By Molly Mae

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Rated 5 out of 5 stars

Best fake tan ever deffo be purchasing…

Best fake tan ever deffo be purchasing again

December 1, 2025
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Reply from Filter By Molly-Mae™

Hello Danielle,

We're happy to hear that you had such a great experience with our product! Thank you for your positive feedback; we appreciate it.

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

It came quickly and I’m in USA

It came quickly and I’m in USA. I only use filter and get the same great smooth and perfect color every time! Love it

November 30, 2025
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Reply from Filter By Molly-Mae™

Hello Sonia,

We're happy to hear that you received your order quickly and are enjoying the consistent results from using our product. Thank you for sharing your positive experience!

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Lovely christmas present

Lovely packaging for a christmas gift! Fast delivery

November 26, 2025
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Reply from Filter By Molly-Mae™

Hello Kayley,

We're happy to hear that you found our packaging lovely and the delivery fast for your Christmas gift! Thank you for your positive feedback.

Thanks,
Filter By Molly Mae

Rated 2 out of 5 stars

It states its streak free but it's not

It states its streak free but it's not. My hands look terrible. The tan also has clung to my feet more than my legs so they are both a different shade. Feel really disappointed for the money i've spent on this.

December 1, 2025
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Reply from Filter By Molly-Mae™

Hello Jade,

We appreciate you sharing your experience. We're sorry to hear the product didn't meet your expectations and resulted in streaking and uneven color. I have reached out to you via your email in order to get some more information from you.

Thanks,
Filter By Molly Mae

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Rated 1 out of 5 stars

I have not received my filter

I have not received my filter, still waiting for customer service to get back in touch

December 1, 2025
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Reply from Filter By Molly-Mae™

Hello Carole,

I apologise for the delays in getting back to you. Due to the busy period, response times are slightly slower. I have contacted you with a resolution this afternoon.

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Recieved on time

Recieved on time. Well packaged. My neice will love it

December 1, 2025
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Reply from Filter By Molly-Mae™

Hello,

We're happy to hear that the item arrived on time and well-packaged! We appreciate you letting us know your niece will love it. Thanks!

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Excellent item and beautiful packaging

Excellent item and beautiful packaging

November 30, 2025
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Reply from Filter By Molly-Mae™

Hello Nicola,

We're happy you find our item excellent, and we appreciate your recognition of our beautiful packaging. Thanks!

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Easy to order and packaged well

Easy to order and packaged well. A few Christmas gifts bought and will be greatly received

November 25, 2025
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Reply from Filter By Molly-Mae™

Hello Karon,

We're happy to hear that ordering was easy and the items were packaged well. We appreciate you purchasing Christmas gifts from us; thank you for your feedback.

Thanks,
Filter By Molly Mae

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Rated 5 out of 5 stars

Bought as Christmas gift

Bought as Christmas gift. Speedy delivery.

November 30, 2025
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Reply from Filter By Molly-Mae™

Hello Susan,

We're happy to hear that the delivery was speedy! Thank you for your positive feedback; we appreciate it greatly.

Thanks,
Filter By Molly Mae

Rated 4 out of 5 stars

Lovely packaging but the delivery took…

Lovely packaging but the delivery took a long time

November 30, 2025
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Reply from Filter By Molly-Mae™

Hello Alicia,

We appreciate your feedback and are glad you liked the packaging. We do apologise on the delivery, we will feed this back to the courier.

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Great products and service

Great products and service
All great many thanks

November 30, 2025
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Reply from Filter By Molly-Mae™

Hello Moira,

We are so happy to receive your positive feedback regarding our products and service. Thank you for sharing your experience with us!

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Brilliant product

Brilliant product, my girls love this product.

October 26, 2025
Unprompted review
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Reply from Filter By Molly-Mae™

Hello Stacey,

We're so happy to hear that your girls love the product! Thank you for sharing this positive feedback; we appreciate it.

Thanks,
Filter By Molly Mae

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Rated 5 out of 5 stars

Such a good tan

Such a good tan - nice golden colour and doesn’t fade badly like all other tans I’ve tried. No patchy stage. Also good on my eczema prone skin. Luxury packaging too so 10/10 from me

November 25, 2025
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Reply from Filter By Molly-Mae™

Hello Erin,

We're happy to hear that our tan gave you a lovely golden color and faded well! It's great to know it was gentle on your eczema-prone skin. Thank you for the 10/10 rating!

Thanks,
Filter By Molly Mae

Rated 2 out of 5 stars

Delivery

Hi
My cracker arrived with only the mitt inside, I emailed straight away and send a photo of how my parcel arrived.
They said it would take 24/7 to investigate the cameras in the warehouse which i don’t think should be said to a customer which is noting to do with me.
I’m still waiting on a reply to what is happening.
I did also explain that the delivery took ages and that this was a birthday present which as now past.
Not the greatest experience for me.

November 27, 2025
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Reply from Filter By Molly-Mae™

Hello Hollie,

I do apologise for this, we have contacted you to investigate this further with you. Please rest assured this will be resolved.

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Excellent service

Excellent service, package lovely

November 24, 2025
Filter By Molly-Mae™  logo

Reply from Filter By Molly-Mae™

Hello Susan,

We are happy to hear that you enjoyed our service and packaging. Thank you for your positive feedback; it means a lot to us.

Thanks,
Filter By Molly Mae

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Rated 5 out of 5 stars

I have brought this as a Christmas…

I have brought this as a Christmas present and it is such a nice gift, looks so pretty and the person receiving it will love it.

November 28, 2025
Filter By Molly-Mae™  logo

Reply from Filter By Molly-Mae™

Hello Gail,

We're happy to hear that you found such a lovely Christmas present! It's great to know the recipient will love its pretty appearance. Thanks for your positive feedback.

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Lovely body cream & polish

Actually, I really love body cream & polish. It would be even better if pajamas could be provided.

November 28, 2025
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Reply from Filter By Molly-Mae™

Hello Leona,

We're happy you love the body cream and polish! We appreciate your suggestion about pajamas and will consider it for the future. Thanks for your feedback!

Thanks,
Filter By Molly Mae

Rated 5 out of 5 stars

Quick delivery

Quick delivery, excellent product with great savings.

November 28, 2025
Filter By Molly-Mae™  logo

Reply from Filter By Molly-Mae™

Hello B Marshall,

We appreciate you taking the time to share your positive experience. We are happy to know you enjoyed our product and quick delivery!

Thanks,
Filter By Molly Mae

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