Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... See more
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Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... See more
Company replied
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... See more
Ordered filters on the 7th June and told dispatched by 9th June now 18th June and still waiting for delivery. Filters paid for but nothing arrived
Company replied
Company details
Written by the company
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Contact info
5 Dabell Avenue, NG6 8WA, Nottingham, United Kingdom
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4.2
Great
228 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Perfect fit filter. Shipping time was way faster than expected due to origin point. Customer service was exceptional!
November 5, 2024
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Another 5 star review for Filter…
Another 5 star review for Filter Finder, great service as always.
November 8, 2024
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Very good service
October 10, 2024
Reply from FilterFinder
Hi Michael,
Thank you so much for your 5-star review! We're delighted to hear that you had a great experience with our service. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to serving you again!
The FilterFinder Team
Reply from FilterFinder
Hi Mick,
Thank you for your fantastic review! We're thrilled to hear that you found our service great and our staff knowledgeable and helpful. We're always here to assist you with whatever you need, and we look forward to working with you again!
The FilterFinder Team
Very fast and good item
October 4, 2024
Reply from FilterFinder
Thank you for your 5-star review! We're glad to hear that you were happy with the speed of our service and the quality of the item. We appreciate your support and hope to assist you again in the future!
The FilterFinder Team
Thanks for good support
October 3, 2024
Reply from FilterFinder
Thank you for your 5-star review! We're happy to hear that you appreciated our support. If you need anything else, feel free to reach out, and we look forward to assisting you again!
The FilterFinder Team
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very fast delivery
September 12, 2024
Reply from FilterFinder
Thank you for your 5-star review! We're delighted to hear that you were pleased with our fast delivery. We appreciate your feedback and look forward to serving you again!
The FilterFinder Team
Great service with a speedy delivery
Great service with a speedy delivery
many thanks
September 10, 2024
Reply from FilterFinder
Hi Kevin,
Thank you for your 5-star review! We're thrilled to hear you were pleased with our service and speedy delivery. We appreciate your support and look forward to working with you again!
The FilterFinder Team
Reply from FilterFinder
Hi Brian,
Thank you for your 5-star review! We're glad to hear everything went smoothly with your order. We appreciate your feedback and look forward to serving you again!
The FilterFinder Team
I chatted with Elliot and without his…
I chatted with Elliot and without his help I would not have purchased the filter that was most readily available. He was absolutely fantastc!
September 6, 2024
Reply from FilterFinder
Hi Beth,
Thank you so much for your 5-star review! We're thrilled to hear that Elliott was able to assist you and make your purchase experience a great one. We’ll be sure to pass along your kind words to him. If you need anything else, don’t hesitate to reach out!
The FilterFinder Team
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Reply from FilterFinder
Thank you for your 5-star review! We're glad to hear you’re happy with our service and products. If you need anything else, feel free to reach out. We look forward to serving you again!
The FilterFinder Team
Reply from FilterFinder
Hi Lynn,
Thank you for your 5-star review! We're delighted to hear that Elliott provided you with helpful and prompt service. We’ll be sure to share your kind words with him. If you need anything in the future, we’re always here to help!
The FilterFinder Team
Taken over a week and I still don’t…
Taken over a week and I still don’t have the filters I ordered ? I’m this day and age I would think I would be quicker !
August 7, 2024
Reply from FilterFinder
Hi Rich,
We're sorry to hear about the delay with your order. We’ve looked into this and have discussed with our supplier a way to speed up product deliveries, which has now been implemented to prevent future delays.
We really appreciate your feedback and would love the opportunity to work with you again in the future.
The FilterFinder Team
Matched filter with useful measurementsdonaldson power core…
Matched filter with useful measurements on web site. Quick dispatch time
August 5, 2024
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Very quick and cheap
August 4, 2024
Great filters great prices great service
Only started using filter finder recently, but they’ve been great for all the different types of hydraulic filters I’ve needed, all of their own oem matched filters have fitted perfectly and come very well packaged.
August 5, 2024
Will use again
Prompt delivery
Good Price
Website could perhaps do with a little work with delivery cost calculation when changing quantities, the basket seems to show free delivery, then the checkout page shows a cost and vice-versa
Will use again
July 31, 2024
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