Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... See more
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Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... See more
Company replied
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... See more
Ordered filters on the 7th June and told dispatched by 9th June now 18th June and still waiting for delivery. Filters paid for but nothing arrived
Company replied
Company details
Written by the company
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Contact info
5 Dabell Avenue, NG6 8WA, Nottingham, United Kingdom
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4.2
Great
228 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Elliot Made the Experience fast and…
Elliot Made the Experience fast and easy. Even called to let me know the order had been despatched on the same day. - If you need a filter Elliot is your man! very presumptive of me to say him these days but hey hoe :D - Enjoy your Dominoes mate!!!
March 27, 2023
Unprompted review
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Found company on Google
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and filter element has already been installed and working well. Thank you.
March 23, 2023
Unprompted review
Was given Filter Finder's info by our…UK Office - Tinius Olsen Ltd.
Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when she saw our UK office ordered one style and we ordered another to double check and be sure we were getting the correct product. Super helpful and friendly. Will definitely return for future orders!
Loved working with Tianna!
February 28, 2023
Unprompted review
Inventory Cost Saving
Good, quality filters, with a wide selection, delivered in a quick manner, which really helps keep our inventory costs down, and enables felxibility of delivery points.
February 10, 2023
Unprompted review
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good response and customer service
March 6, 2023
Reply from FilterFinder
Hi Bill,
Thank you for your 4-star review! We're glad to hear you were happy with our response and customer service. If there’s anything else we can do for you, don’t hesitate to reach out. We hope to work with you again soon!
The FilterFinder Team
Excellent products
Excellent products, prices and service. I would highly recommend FilterFinder.
March 8, 2023
Unprompted review
Fast shipping.
March 2, 2023
The component needed was readily and…
The component needed was readily and efficiently located but regrettably the 'next day' delivery promise paid for proved to take two days. The one thing that spoilt an otherwise smooth experience.
March 1, 2023
Reply from FilterFinder
Thank you for your feedback! We're glad we could help you find what you needed. We do apologize for the delay, and we’ve since smoothed out our processes to ensure a much quicker and more efficient experience going forward.
We appreciate your understanding and hope to provide an even smoother experience next time!
The FilterFinder Team
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Excellent service as always from…
Excellent service as always from Elliott, got my filters next day even though I ordered late on in the day.
February 28, 2023
kept informed and quick delivery
March 1, 2023
Great service and prices.
March 2, 2023
good service
March 2, 2023
Unprompted review
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East to find what you are looking for…
East to find what you are looking for on the website.
if they do not have the filter in stock you are given an ETA and updates leading up to delivery.
March 2, 2023
Unprompted review
Reply from FilterFinder
Thank you for your 4-star review! We're glad to hear you found it easy to navigate our website and appreciated the ETA and updates for out-of-stock items. We always aim to keep our customers informed every step of the way.
We look forward to assisting you again in the future!
The FilterFinder Team
Tianna is lovely and friendly
Tianna is lovely and friendly, always a pleasure dealing with her.
March 2, 2023
Unprompted review
Very Good Service
Prompt response and very good service. Always trying to do their best to satisfy their customers.
March 2, 2023
Unprompted review
Great Service!
Great help in finding the filter we needed and even better customer service from Elliot, Highly recommend.
February 28, 2023
Unprompted review
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Fast efficient service with online…
Fast efficient service with online ordering.
Telephone queries handled well.
1 star dropped for range.
January 9, 2023
Unprompted review
Reply from FilterFinder
Hi Brian,
Thank you for your great feedback! We're glad to hear you found our service fast and efficient, and that our team was helpful with your telephone queries. We appreciate your note on the range and are always working to expand our offerings.
We look forward to assisting you again soon!
The FilterFinder Team
Very attentive contacts and competative…
Very attentive contacts and competative price/delivery.
March 1, 2023
Unprompted review
Reply from FilterFinder
Hi Simon,
Thank you for your 4-star review! We're happy to hear you found our team attentive and appreciated our competitive pricing and delivery. If there’s anything else we can assist you with, feel free to reach out. We look forward to working with you again!
The FilterFinder Team
Quality product goes with the service
January 21, 2023
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