Filtermate logo
Visit website

Filtermate Reviews 1,835

•
TrustScore 5 out of 5

4.8

Hardware Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the filters, noting they fit perfectly and perform well. Many people highlight the competitive and fair pricing, often describing it as great value for money. The service is frequently commended for its efficiency, with consumers appreciating the easy ordering process, fast delivery, and helpful communication regarding their orders. However, some customers also noted issues with delivery, including delayed or undelivered items, and a few received filters that were the wrong size. A small number of people also mentioned difficulties with re-ordering due to recent company changes.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and prompt... See more

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the good... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and reliability.... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and... See more

Price

Customers had positive experiences with price. Many reviewers consistently praise the competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered replacement filters from Filtermate for Vent Axia MHVR new models and older models both were delivered in a couple of days well packaged and fitted perfectly. The 200z model was harder to... See more

Rated 5 out of 5 stars

Always had excellent service. Emails always replied to quickly. Couple of filter parcels went astray but that was promptly sorted. No problems since. Excellent company and very well run. Filters goo... See more

Rated 5 out of 5 stars

Great price, excellent quality filters, speedy service along with helpful reminder emails for when it's time to change. Been a customer for over 5 years and bee very happy with every order placed and... See more

Rated 5 out of 5 stars

Filters fit perfectly. Delivered as said. Quality of product good. Price competitive. Bought from the company before and all as promised. Well done.

Company details

  1. Hardware Store
  2. Air Conditioning System Supplier

Written by the company

Online shop for buying replacement MVHR air filters for brands such as Brink, Envirovent, Titon, Nuaire and Vent Axia. Lowest prices and highest quality guaranteed with free UK shipping.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Air filters obtained with no hassle

Ordered the filters with approximately two clicks, at a good price, and that was that. In the mail, free shipping. The package arrived in about three days, and fit inside my flat's small mailbox. The filters were installed in minutes. Job done.

August 24, 2025
Rated 5 out of 5 stars

Very happy customer

Excellent service, I have the filters on a repeat order, and was easily able to change the payment card when the old card expired. So still got the replacement filters in time.
The price is excellent as is the product.so I am a very happy customer.

August 1, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look