Finance Advice Centre Reviews 

383
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and professionalism of the staff. Many appreciate how advisors go above and beyond, providing clear explanations and guidance throughout complex processes. People often mention the stress-free experience, attributing it to the staff's dedication and supportive approach. Reviewers frequently praise the excellent customer service, noting prompt responses and consistent updates. Customers feel well-informed and supported, with advisors always available to answer questions and simplify procedures. Many express strong recommendations, highlighting the life-changing impact of the services received.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, patience, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the professionalism,... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

Steve has been an absolute lifesaver in securing our mortgage when no one else could! His expertise, dedication, and exceptional service made the entire process smooth and stress-free. Steve was alway... See more

Rated 5 out of 5 stars

Chris Pilley was absolutely amazing. He made this whole deal as stress free for us as possible. From start to end he guided us with whole lot of patience and understanding. Excellent at communicating... See more


Company details

  1. Mortgage Broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

383 reviews

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4.9

All reviews

(383)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t Recommend More Highly

Jason has now helped us with three mortgages, and each time he’s made the process as painless and stress-free as possible. He has excellent knowledge of the mortgage market and always takes the time to tailor his advice to our unique financial situation, which has given us real confidence in the decisions we’ve made.

His communication is second to none - we’ve felt well informed at every stage, and any bumps in the road have always been ironed out quickly and efficiently. Whenever we’ve had questions or concerns, Jason has been incredibly responsive by email and phone, which has made a huge difference.

We really couldn’t ask for better and wouldn’t hesitate to recommend him to anyone looking for a reliable, professional mortgage advisor.

February 13, 2026
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Rated 5 out of 5 stars

Efficient Service

I had a very complex situation... Steve Hatton persevered and never stopped until he got me what I wanted.

Very friendly, responsive, and professional throughout the home-buying process... He was always available over the phone or email.

An extremely professional, efficient and speedy service which I highly recommend.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Nathan Thompson is the man you need!

We’d just like to say a massive thanks to Nathan Thompson. He went above and beyond to get me and my partner our mortgage even when we didn’t think it would be possible. His work ethic and professionalism was outstanding. A really nice guy who genuinely cares and was there for us whenever we needed him. He made the process as easy as it could possibly be. Deserves more than 5 stars. Thanks again Nathan, top man!

Pete and Bella x

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend Steve Hatton

As first time buyers we had no idea what options would be available to us. Steve Hatton was recommended by a family member and he made the service so smooth and helped us along the way and with any hiccups we had through the process we are now in our first home and will be using him again in the future!! Thank you

February 8, 2026
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Rated 5 out of 5 stars

Kia is a star!😊

Kia is a star!😊 She has helped me several times with my mortgage and life insurance, making everything so simple and taking a weight off my shoulders. Kia is friendly, always replies quickly, keeps me updated and is there to simplify things that I don’t understand. I’m so grateful for her help and would highly recommend her.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service for the second time

Excellent service for the second time! Very professional, helpful, and efficient. Made getting my remortgage easy and stress-free. Would highly recommend Garry, which I have in the past and they share the same positive feedback.

Many thanks Garry Smith and Finance Advice Centre.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great advice from Jason Pulsford

I had a great experience with Jason Pulsford at the Finance Advice Centre in Bristol. He provided friendly, professional service and excellent advice that helped me reduce my mortgage term by 18 months while still staying within my budget. I would highly recommend Jason to anyone looking for clear, trustworthy mortgage advice.

November 20, 2025
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Rated 5 out of 5 stars

Top class experience

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changing for us and we couldn’t be more greatful and even once the mortgage offer is in place he still works extremely hard to help you with anything else during the process. We couldn’t recommend him more and are so greatful to have him as our mortgage advisor

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great mortgage adviser

When Garry first contacted me, I explained that I wanted to remortgage my home but wasn’t quite ready. We agreed to speak again in a few months, and true to his word, he called exactly when he said he would. From there, we began the remortgage process.

Garry was never forceful; instead, we worked together as a team. He answered every question we had, patiently repeating information whenever we needed clarification, and all his emails were tailored to our conversations. He arranged online appointments that suited our schedule, and once he found the right deal and passed the matter on to the solicitors, he continued to check in with weekly calls to ensure everything was progressing smoothly. As I was the main contact, I felt completely comfortable reaching out to him whenever I needed to.

Overall, Garry was highly professional while still being warm and friendly. I’m very happy I chose to work with him and would gladly do so again in the future

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Steve Hatton 10/10

Steve Hatton was excellent from start to finish. As first-time buyers, we were stepping into the unknown, but Steve made the whole mortgage process clear and stress-free. He explained everything in a way that was easy to understand, guided us through each step, and was always available to answer any questions we had. His professionalism and support gave us real confidence throughout. We would definitely use Steve again and highly recommend him to anyone—he’s great.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Sheetal made my entire process for…

Sheetal made my entire process for buying so smooth and seamless! She was so thorough, kept me informed and was quick to respond to any questions I had. I cannot recommend her enough! Thank you Sheetal for making my process of purchasing my first home such a wonderful process!

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Kia is absolutely wonderful!

Kia is absolutely wonderful! I’m a regular customer of finance advice centre and would recommend Kia in a heartbeat. Efficient, professional and always contactable whether it be by phone or email. Exactly what you want from the service! Exemplary, thank you!!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Garry was fantastic

Garry was fantastic throughout the mortgage process. He explained everything clearly, kept me updated and made the whole experience stress-free. Highly professional and approachable; I’d definitely recommend him!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

As a first-time buyer, it can be challenging to find a suitable mortgage advisor. However, Jaynandan Yadav has been exceptional. He ensured I fully understood the process and kept me informed of every detail. His assistance in securing the most competitive mortgage with the lowest interest rate was invaluable. I felt confident in his expertise and highly recommend him.

October 29, 2025
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Rated 5 out of 5 stars

Would use again

Steve was always available. He was very supportive and patient. He gave us choices and explained all well.

I’d recommend to anyone looking for mortgage advice.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Best finance and mortgage advisors


​I recently used a finance advisor to secure a mortgage offer, and I cannot recommend them highly enough. From start to finish, the service was truly exceptional, especially given the current challenging market conditions.
SHEETAL demonstrated deep market knowledge, took the time to understand my specific financial situation and priorities, and clearly explained all the available options to my wife and me. We felt confident at every step that we were receiving the best possible advice. We are very much appreciated.

November 10, 2025
Unprompted review

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