Finance Factory Reviews 308

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making the process smooth and easy. Many people highlight the exceptional customer service, noting the team's responsiveness, patience, and dedication to guiding them through the entire process. The service provided is frequently described as efficient and quick, with consumers appreciating the speed at which their needs were met and the user-friendly experience. Reviewers are particularly impressed with the prompt response times and the overall ease of securing funding.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting the quick response times and thorough... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, describing it as effortless, easy, and stress-free. Many... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was pleasantly surprised at how great it was to work with Finance Factory, specifically Brady and Priscilla, who were very professional, prompt and helped me secure funding for a new business star... See more

Company replied

Rated 5 out of 5 stars

Dan and his team were genuine and up to the task to help me secure funding. After understanding my needs, they presented options quickly and followed up via phone to walk me through the loan process a... See more

Company replied

Rated 5 out of 5 stars

Finance Factory found funding sources that met the need at highly favorable terms. They did the legwork of filtering out all that would not work, and provided several options meeting my criteria. I... See more

Company replied

Rated 5 out of 5 stars

Priscilla was excellent. Very responsive and understood our goal. She didn't stop working hard until that was achieved. She also went above any beyond assisting with much of the administrative or coac... See more

Company replied


Company details

  1. #10 of 38 best companies in Finance Broker
  2. #26 of 183 best companies in Alternative Financial Service
  3. #61 of 246 best companies in Business to Business Service
  4. #38 of 196 best companies in Financial Consultant
  5. #41 of 253 best companies in Non-Bank Financial Service

Written by the company

We live with one purpose: to help you succeed. Finance Factory is a leader in the startup and alternative business funding spaces, maintaining an A+ rating with the Better Business Bureau and ranked one of LendingTree’s top startup funding experts. Founded in 2006, Finance Factory helps early-stage business owners solve the challenges they face when obtaining capital to launch or grow their small businesses. The principles of Finance Factory have been instrumental in growing and leading multiple fintech and real estate investment companies; several of which have been ranked as the top 200 Fastest Growing Companies in the United States by Inc. Magazine. By applying the lessons they learned from working with entrepreneurs and angel investors at the IRA Network, as well as their first-hand knowledge of the booming alternative lending market, they developed a unique and proprietary process to help entrepreneurs access capital. Our professional and informative funding specialists will educate and provide you with all the information you need to make an informed decision. We specialize in establishing and facilitating relationships between our portfolio of vetted small business loan lenders and small business owners like you. Our network offers you quick access to many different investors and lenders ready to meet your individual funding requirements. Qualified applicants can receive Loans, Leases, and Lines of Credit from $5,000 up to $500,000 in as little as 48 business hours. All at no upfront cost or obligation to you. Over the past 15 years, Finance Factory has successfully established $1 billion in funding for entrepreneurs nationwide. To see how we can help you achieve your goals, please give us a call today, 800-691-6727.

The Ultimate Tailored Funding Solution

Written by the company

Empowering people, and improving lives through better financial solutions.
Positive Mental Attitude: Our behavior and conduct reflect positivity.
Integrity: We adhere to high ethical principles and standards.
Respect: We value the difference in everyone we work with and treat them with dignity and courtesy.
Customer Value: We seek to understand our customers’ needs and we consistently deliver on our promises.
Accountability: With courage and honesty, we accept responsibility for our actions. Innovation: By leveraging our knowledge and experience we continually invest in and embrace new opportunities.

Fast & Simple Unsecured Funding!

See What's Available,

See What's Available,
With NO impact to your Credit!

Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finance Factory was great group to work…

Finance Factory was great group to work with. The funding team knew the ins and outs of the business and were very helpful.
Thanks to Don and Bob! They were an awesome team to work with and I highly recommend this group if you are looking for a loan.

November 8, 2025
Finance Factory logo

Reply from Finance Factory

We appreciate you taking the time to share your experience with the funding process!

Rated 5 out of 5 stars

The professional ease to get loan

I appreciate how easy and professional you were helping to get the loan. Also how short of time it took

November 15, 2025
Finance Factory logo

Reply from Finance Factory

Glad we were able to get your the funding you needed quickly!

Rated 5 out of 5 stars

Professional Customer Service

Dan and John were efficient and patient with walking me through the process of getting the much-needed funding that I needed!

October 14, 2025
Finance Factory logo

Reply from Finance Factory

So happy to hear that, we look forward to updates on your book store!

Rated 5 out of 5 stars

Loan Experience

My representative met our needs and was responsive.

October 30, 2025
Finance Factory logo

Reply from Finance Factory

Happy to hear, best wishes with your franchise!

Rated 5 out of 5 stars

Friendly

Friendly, efficient and fast. Great experience.

October 22, 2025
Finance Factory logo

Reply from Finance Factory

Thanks so much! Please reach out again when you are ready to go with your 2nd food truck!

Rated 5 out of 5 stars

I never left my office chair

Okay, I hate everything about the loan process. I was pissed before I even applied. I was foolish enough to click some bad links and had vultures all over me.
Dan called me and before he got the words out of his mouth I said, "you can't help me. I am a new business with not enough revenue." He proceeded to hit me with the facts and I bit.
Our conversation lasted 90 seconds. A perfect amount of time.

He called me the next day, gave me a few details (none of the scripted bs where you are forced to listed to a screenplay while you wait) and told me that Priscilla would be calling me around 3pm the following day.

The next day at 3pm, it was Priscilla. We spoke briefly and she got to jammin. No BS, no screwing around- when she said she needed 10 minutes of my time we were off in under 10.

Again, I hate this process. However, there was a calm and controlled urgency to Priscilla and her process- not one that was equal to a sketchy deal trying to get inked but one that knew I had other things to be doing and she wanted to get me on my way. Priscilla knew what time it was at every turn. She told me exactly what to expect, what would happen, when it would happen and what the final result would be. I literally never got out of my chair to do or get anything.

At the end of the day, I spent about 5 minutes with Dan and had 3 ten minute phone calls with Priscilla. After that, there was an $80k unsecured loan for my newly started business sitting in my account. Honestly, I still can't believe it.

Incredible experience. No one is more difficult to please in this area. The experience was actually pleasant. If you are the type who enjoy spending long hours listening to scripted disclaimers, liability waivers and having contract details read to you like a lullaby, this company probably isn't for you.

If you operate a business and have other sh*t to do and care nothing about wasting a bunch of time in senseless rhetoric, these are your people.

October 13, 2025
Unprompted review
Finance Factory logo

Reply from Finance Factory

A converted skeptic, love to hear it! Thanks so much for taking the time to share how your experience went. It will certainly help future clients make their decisions :)

Rated 5 out of 5 stars

The place to go for financing needs

The support, customer service, and personalized attention to my needs was evident. I would definitely do business again and refer my colleagues to Finance Factory.

October 23, 2025
Finance Factory logo

Reply from Finance Factory

The greatest compliment is repeat business, thanks so much! Can't wait to help you out with your expansion :)

Rated 5 out of 5 stars

Satisfied customer

The personal service with every step of the process also the follow through to completion.

October 23, 2025
Finance Factory logo

Reply from Finance Factory

We appreciate your taking the time to write about your experience!

Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful, willing to explain the process and wanted to see me succeed. Priscilla was very easy to talk to and it felt like I knew her for years with the little bit we knew each other. I would definitely recommend Finance Factory to anyone and will use them again if I ever need to.

September 1, 2025
Finance Factory logo

Reply from Finance Factory

Thank you for sharing such a thoughtful review! We're thrilled to hear that Priscilla and the team made the process easy and supportive. Building genuine connections with our clients is so important to us — we truly appreciate your trust and recommendation!

Rated 5 out of 5 stars

The team was very helpful to me in…

The team was very helpful to me in securing a loan. They were efficient, honest, and professional.

October 9, 2025
Finance Factory logo

Reply from Finance Factory

Thanks so much for sharing your experience! We pride ourselves on being transparent and efficient, and it’s wonderful to hear that reflected in your review.

Rated 5 out of 5 stars

My experience with Fianace Factory was…

My experience with Fianace Factory was great. Super organized and got it done quick.
I highly recommend anyone needing them with loans

October 8, 2025
Finance Factory logo

Reply from Finance Factory

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team could help you quickly and efficiently. We really appreciate the recommendation!

Rated 5 out of 5 stars

Great personal interaction.

John was able to help us get a personal loan. We tried a few times with various lending companies; we never gave up, and John was there every step of the way, pushing the envelope. After a few adjustments to the loan, we were able to land a loan for what we needed.

September 27, 2025
Finance Factory logo

Reply from Finance Factory

We’re delighted to hear that John provided such dedicated and personal support throughout your loan process. His persistence and commitment to finding the right solution truly reflect our mission to help clients reach their financial goals. We’re so glad everything came together just as you needed — congratulations, and thank you for choosing us!

Rated 5 out of 5 stars

Service Associates

Service Associates are very professional but friendly.

Very knowledgeable. Easy to work with.

Keeps you in the loop of what's going on.

September 27, 2025
Finance Factory logo

Reply from Finance Factory

Thank you for sharing your experience! We’re so glad to hear that our team’s professionalism, friendliness, and expertise made the process easy for you to receive funding for the business! Keeping our clients informed every step of the way is a top priority, and it’s great to know that stood out. We appreciate your kind words and the trust you’ve placed in us!

Rated 5 out of 5 stars

Did exactly as they promised

Did exactly as they promised. Funds came fast and they also helped me get low affordable payments. Definitely recommend

September 24, 2025
Finance Factory logo

Reply from Finance Factory

Thank you so much for your wonderful review! We're thrilled to hear that our team delivered exactly what was promised and that the funding process was fast and smooth. It’s great to know we could help you secure affordable payments that fit your needs. We truly appreciate your recommendation!

Rated 5 out of 5 stars

The friendliness

The friendliness, promptness and speed of service was a keyn factor to the success.

September 26, 2025
Finance Factory logo

Reply from Finance Factory

Thanks so much :) Hope to hear from you again when you are ready to expand!

Rated 5 out of 5 stars

Excellent service

Priscilla was great! Easy to work with, fast turn around, very smooth from beginning to end.

September 26, 2025
Finance Factory logo

Reply from Finance Factory

Happy to hear! We have done our best to make the process as frictionless as possible :)

Rated 5 out of 5 stars

Alex was amazing

Alex was amazing! Very easy to work with and moved quick.

September 13, 2025
Finance Factory logo

Reply from Finance Factory

Thanks so much, and what a great result for Iron Eagle Ventures!

Rated 5 out of 5 stars

Efficient and Knwoledgeable

Thank you for working with my husband and I. Priscilla was fantastic, easy to work with, she was efficient and highly communicative throughout the entire process.

September 19, 2025
Finance Factory logo

Reply from Finance Factory

Happy to hear Priscilla was able to accomplish you and your husbands goals for your start up! Best wishes!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look