Finance Factory Reviews 308

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making the process smooth and easy. Many people highlight the exceptional customer service, noting the team's responsiveness, patience, and dedication to guiding them through the entire process. The service provided is frequently described as efficient and quick, with consumers appreciating the speed at which their needs were met and the user-friendly experience. Reviewers are particularly impressed with the prompt response times and the overall ease of securing funding.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting the quick response times and thorough... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, describing it as effortless, easy, and stress-free. Many... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was pleasantly surprised at how great it was to work with Finance Factory, specifically Brady and Priscilla, who were very professional, prompt and helped me secure funding for a new business star... See more

Company replied

Rated 5 out of 5 stars

Dan and his team were genuine and up to the task to help me secure funding. After understanding my needs, they presented options quickly and followed up via phone to walk me through the loan process a... See more

Company replied

Rated 5 out of 5 stars

Finance Factory found funding sources that met the need at highly favorable terms. They did the legwork of filtering out all that would not work, and provided several options meeting my criteria. I... See more

Company replied

Rated 5 out of 5 stars

Priscilla was excellent. Very responsive and understood our goal. She didn't stop working hard until that was achieved. She also went above any beyond assisting with much of the administrative or coac... See more

Company replied


Company details

  1. #10 of 38 best companies in Finance Broker
  2. #26 of 183 best companies in Alternative Financial Service
  3. #60 of 243 best companies in Business to Business Service
  4. #37 of 195 best companies in Financial Consultant
  5. #41 of 253 best companies in Non-Bank Financial Service

Written by the company

We live with one purpose: to help you succeed. Finance Factory is a leader in the startup and alternative business funding spaces, maintaining an A+ rating with the Better Business Bureau and ranked one of LendingTree’s top startup funding experts. Founded in 2006, Finance Factory helps early-stage business owners solve the challenges they face when obtaining capital to launch or grow their small businesses. The principles of Finance Factory have been instrumental in growing and leading multiple fintech and real estate investment companies; several of which have been ranked as the top 200 Fastest Growing Companies in the United States by Inc. Magazine. By applying the lessons they learned from working with entrepreneurs and angel investors at the IRA Network, as well as their first-hand knowledge of the booming alternative lending market, they developed a unique and proprietary process to help entrepreneurs access capital. Our professional and informative funding specialists will educate and provide you with all the information you need to make an informed decision. We specialize in establishing and facilitating relationships between our portfolio of vetted small business loan lenders and small business owners like you. Our network offers you quick access to many different investors and lenders ready to meet your individual funding requirements. Qualified applicants can receive Loans, Leases, and Lines of Credit from $5,000 up to $500,000 in as little as 48 business hours. All at no upfront cost or obligation to you. Over the past 15 years, Finance Factory has successfully established $1 billion in funding for entrepreneurs nationwide. To see how we can help you achieve your goals, please give us a call today, 800-691-6727.

The Ultimate Tailored Funding Solution

Written by the company

Empowering people, and improving lives through better financial solutions.
Positive Mental Attitude: Our behavior and conduct reflect positivity.
Integrity: We adhere to high ethical principles and standards.
Respect: We value the difference in everyone we work with and treat them with dignity and courtesy.
Customer Value: We seek to understand our customers’ needs and we consistently deliver on our promises.
Accountability: With courage and honesty, we accept responsibility for our actions. Innovation: By leveraging our knowledge and experience we continually invest in and embrace new opportunities.

Fast & Simple Unsecured Funding!

See What's Available,

See What's Available,
With NO impact to your Credit!

Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

5-star
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Rated 5 out of 5 stars

Easy to work with

Easy to work with. Walked me through the process and helped me get what I needed.

July 9, 2025
Finance Factory logo

Reply from Finance Factory

Thanks so much! Donald and Dan are the best team :)

Rated 5 out of 5 stars

From beginning to end

From beginning to end, the representatives with Finance Factory, particularly Brian and Priscilla, were caring and patient with me and the process to get me approved for a loan. Priscilla worked diligently to make sure that I could get approved. Without her persistent efforts, I would probably still be in search. Thank you for your consistent work and excellent customer service! God bless you!

July 11, 2025
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Reply from Finance Factory

Great news, and thank you so me much for sharing your experience. Best wishes with the Bernard Health Institute!

Rated 5 out of 5 stars

Alex was above and beyond

Alex was above and beyond. I was very concern in the beginning to use the service but at the end I feel comfortable.

July 9, 2025
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Reply from Finance Factory

Alex is one of the best! Happy we were able to get you the funding you needed for the purchase of the restaurant!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with! got everything done in a timely manner!

June 28, 2025
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Reply from Finance Factory

Thanks so much, can't wait for updates on Milestone Interiors!

Rated 5 out of 5 stars

Fast and Efficient

The whole experience was great! Priscilla worked diligently to get me exactly what I needed!

June 27, 2025
Unprompted review
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Reply from Finance Factory

Excellent news! Priscilla is the best!

Rated 5 out of 5 stars

Help me get what I needed

Help me get what I needed to start company #2. Many thanks to the great team here!

June 25, 2025
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Reply from Finance Factory

Morning! Thanks so much for sharing, can't wait for updates on TXPM!

Rated 5 out of 5 stars

Adam and Priscilla was great at helping…

Adam and Priscilla was great at helping to get through the steps and process. Great knowledge. Response time is great and you get to talk to them directly.

May 22, 2025
Unprompted review
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Reply from Finance Factory

Thanks for your review, and happy to know that we were able to help you in getting Green Lights Telecommunications ready to go!

Rated 5 out of 5 stars

Finance Factory Made It Happen!

I was pleasantly surprised at how great it was to work with Finance Factory, specifically Brady and Priscilla, who were very professional, prompt and helped me secure funding for a new business start-up quickly and painlessly. Funds were deposited into my account within 4 days!
I had tried working with a couple of other lenders who weren’t able to help me (or didn’t want to?) and Finance Factory made it happen.
I highly recommend contacting them for any loans or funding you need to secure. I will certainly utilize them again, as needed!

May 8, 2025
Unprompted review
Finance Factory logo

Reply from Finance Factory

Glad we were able to assist with getting funding for your new coaching venture!

Rated 5 out of 5 stars

Priscilla was amazing

Priscilla was amazing. She walked us through a loan application and verified us quickly. She communicated everything we needed and got the job done quickly. Very personable and professional. Great experience!

May 20, 2025
Unprompted review
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Reply from Finance Factory

Thanks so much for the kind words! Best wishes on the new business!

Rated 5 out of 5 stars

I commend Brandon and Priscilla for…

I commend Brandon and Priscilla for their exceptional professionalism and prompt service. Their courtesy and politeness were highly appreciated. I offer my strongest recommendation.

April 24, 2025
Unprompted review
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Reply from Finance Factory

Thank you so much! Best wishes on getting Dedicated Delivery Crew cranking :)

Rated 5 out of 5 stars

Great experience, would recommend

Priscilla and Dan were awesome and made this a seamless transaction. Very transparent about fees and services provided, there was no confusion or lack of clear messaging. Would use again and would recommend

April 23, 2025
Unprompted review
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Reply from Finance Factory

So happy that Dan and Priscilla were able to get you the funding you needed for the expansion of At Home Lending! Looking forward to helping in your next big jump!

Rated 5 out of 5 stars

Brady was great at explaining the…

Brady was great at explaining the process, fees and terms that I could qualify for, and Priscilla was very helpful in helping me quickly secure my first loan in just a few days! Thank you for a smooth experience

April 18, 2025
Unprompted review
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Reply from Finance Factory

So happy we were able to help, can't wait to have updates on the business!

Rated 5 out of 5 stars

So easy, and saved us money

The best banking experience I have ever had. Sam and Priscilla were very helpful, relatable, and extremely easy to work with. They were great at walking my wife and I through the process, and worked hard to get us rates that we could not find on our own. I would not hesitate to use them again.

April 17, 2025
Unprompted review
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Reply from Finance Factory

Wow, thank you so much for the kinds words! We would love to work together again :)

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Pete Johnson from Finance Factory on our new auto loan process. From start to finish, he was incredibly helpful, knowledgeable, responsive, and professional.
His communication was always clear and consistent, and he took the time to ensure I understood every step of the process. Pete truly went above and beyond to make everything smooth and stress-free.
I highly recommend Pete Johnson to anyone looking for a reliable, efficient, and supportive lending professional. Thank you, Pete, for your outstanding service!

April 10, 2025
Unprompted review
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Reply from Finance Factory

Thank you so much, Pete is a rock star!

Rated 5 out of 5 stars

Best and easiest way to secure a loan!

From the Vice President of the company to my loan procurement guy, Donald, the people made it a quick and painless process.

April 10, 2025
Unprompted review
Finance Factory logo

Reply from Finance Factory

Dan and Donald are the dream team! Thank you :)

Rated 5 out of 5 stars

Donald with light stream was very…

Donald with light stream was very helpful and informative and helped me obtain the loan I needed. I recommend him and this company for any of your financial needs. They definitely make the process very smooth and less stressful.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Clear Communication

It was an easy process. They explained step by step how they work and what they do, from the very beginning.

February 22, 2025
Finance Factory logo

Reply from Finance Factory

Appreciate your review and your trust in us!

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