Financeit Reviews 479

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the quick approval and funding times, highlighting a smooth user experience. However, some people were dissatisfied with the payment terms, citing high interest rates and unexpected payment schedules. Some reviewers also found the customer service to be unhelpful or frustrating when trying to resolve payment issues or account discrepancies.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the fast and efficient approval and... See more

Payment

Clients share ambiguous opinions on payment experiences. Many reviewers praise the quick approvals and fast... See more

Staff

Users describe positive interactions with staff. Many customers praise specific representatives for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report seamless processes with constant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of gett... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... See more

Company replied

Rated 5 out of 5 stars

The ability to send the customer a link to apply on their own, and avoid sharing too much personal info with us is my favorite part. It is also just an all around easy process start to finish!

Company replied

Rated 5 out of 5 stars

Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or c... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.


Contact info

4.1

Great

TrustScore 4 out of 5

479 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Impressive response

Thank you for your quick response!

July 25, 2025
Financeit logo

Reply from Financeit

Hi Tim, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

Quick Decision and everything is online…

Quick Decision and everything is online so make dealership job easy. Quick approval and Fast funding.

July 23, 2025
Financeit logo

Reply from Financeit

Hi Guru Auto, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

So FAST!!!!

Fast, efficient, fair!

July 16, 2025
Financeit logo

Reply from Financeit

Thank you Matthew, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

We did it again

We did it again, thank you to all the Financeit team!

July 15, 2025
Financeit logo

Reply from Financeit

Hi Zurab, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

We Have an Excellent Rep

We have an excellent rep. Process is easy to adopt. The business is appreciated.

July 8, 2025
Financeit logo

Reply from Financeit

Hi Christian, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

Rated 5 out of 5 stars

Fast and easy

Easy to submit for approvals. Customer did all of the signing and documents online. Fast and easy.

July 4, 2025
Financeit logo

Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

I have been dealing with Duane F for…

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs dealing with the big banks. He is always available any hour and always responds to my texts. Thank you Finance it, I love dealing with your company.

June 27, 2025
Financeit logo

Reply from Financeit

Hi Deany. Thank you for your kinds words and for taking the time to leave us a review! We're thrilled to hear you had a great experience with Duane!

Rated 1 out of 5 stars

Ongoing unresolved issue with Financeit…

Ongoing unresolved issue with Financeit / Simply Group — poor communication and questionable lending practices

We’ve been trying to resolve a serious issue with Financeit (under Simply Group) for months—and despite multiple calls, written communication, and a formal dispute letter, we have yet to receive any meaningful response or resolution.

Our issue concerns a loan initiated in 2017 for a Jacuzzi hot tub. The agreed interest rate was 6.99%. However, in 2022, we discovered—without any prior notice or consent—that the interest rate had been unilaterally increased to 12.99%. This was never communicated to us in writing, and we never received the letter Financeit claims was sent on August 19, 2022.

Despite speaking with two of their representatives, including an acting supervisor), and sending a detailed formal complaint on May 12, 2025, the company has failed to follow up or address our concerns. To date, we have paid over $11,394.29 on this $9,995 loan—more than $8,300 in interest alone, with a remaining balance of over $6,200. This projects to a total repayment of over $17,500, which is an excessive and unjustifiable amount that we believe violates fair lending practices.

We clearly requested:
• Proof that the interest rate change was lawfully communicated.
• A proposed resolution that includes adjusting the overpaid interest and settling the balance fairly.

To date, we have received no formal response and continue to be told that our matter is “under review”.

This experience has been exhausting, unfair, and highly unprofessional. We would strongly caution anyone considering financing through Financeit or Simply Group. Our experience has been one of poor communication, lack of accountability, and potential breach of contract.

June 27, 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Fiorella. We’re sorry your experience with Financeit did not meet your expectations. We’re committed to helping our 12,000+ partners offer financing options that are easy and affordable, and always aim to provide the best experience possible. Please understand interest rates may vary between vendors, and our loan agreement outlines all terms and conditions for our open loans. Also note that pre-payments do not incur penalties and may reduce your payments. To help address your concern, a senior member of our customer service team will be reaching out to assist you.

Rated 1 out of 5 stars

Do not recommend

Fees and interest are equivalent to pay day loans

June 14, 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Mike. Thank you for your feedback. We’re sorry that your relationship with one of our partners did not meet your expectations. Please understand interest rates may vary between vendors, and our loan agreement outlines all terms and conditions for our open loans. Also note that pre-payments do not incur penalties and may reduce your payments. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 5 out of 5 stars

QUICK AND EASY

June 10, 2025
Financeit logo

Reply from Financeit

We’re so happy you had a great experience. Thanks for leaving us a review Dale!

Rated 5 out of 5 stars

Quick

Quick, same day !!! got approved for the boat !!!

June 10, 2025
Financeit logo

Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

Great financial company

it's easy to work with and love working with Duane over at finance it always there to help great guy

June 2, 2025
Financeit logo

Reply from Financeit

We appreciate your feedback, thank you for taking the time to write a review!

Rated 5 out of 5 stars

DUANE IS THE BEST

DUANE IS THE BEST. FAST EASY SERVICE. FAST FUNDING

May 28, 2025
Financeit logo

Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

Dealership POV.

The main reason I continue to use FinanceIt is because of the outstanding support I receive from my representative, Duane Fancy. He was incredibly helpful during the onboarding process and remains consistently available to answer any questions I have. Even if I come across a lower interest rate through another lender, I prefer to stick with FinanceIt because of the smooth, hassle-free experience—and most importantly, the exceptional service Duane provides.

May 20, 2025
Financeit logo

Reply from Financeit

Thank you Sarah, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

5 stars for quick & easy service

Very easy to move forward with the application to delivery process. Quick turnaround on funding was excellent.

Clayton W

May 15, 2025
Financeit logo

Reply from Financeit

Thank you Clayton, your feedback and review help us ensure continued positive experiences with our partners and borrows!

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