Financeit Reviews 479

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the quick approval and funding times, highlighting a smooth user experience. However, some people were dissatisfied with the payment terms, citing high interest rates and unexpected payment schedules. Some reviewers also found the customer service to be unhelpful or frustrating when trying to resolve payment issues or account discrepancies.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the fast and efficient approval and... See more

Payment

Clients share ambiguous opinions on payment experiences. Many reviewers praise the quick approvals and fast... See more

Staff

Users describe positive interactions with staff. Many customers praise specific representatives for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report seamless processes with constant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of gett... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... See more

Company replied

Rated 5 out of 5 stars

The ability to send the customer a link to apply on their own, and avoid sharing too much personal info with us is my favorite part. It is also just an all around easy process start to finish!

Company replied

Rated 5 out of 5 stars

Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or c... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.


Contact info

4.1

Great

TrustScore 4 out of 5

479 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super fast funding

Super fast funding! Entire transaction was easy from start to finish, plus funding in under 45 minutes. I'm beyond impressed.

March 12, 2025
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Reply from Financeit

Thank you Michelle, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 2 out of 5 stars

Financeit announced that do not pay 12…

Financeit announced that do not pay 12 months the date starts after finish the basement - we have signed with one of the contractor - that contractor written on the paper to finish the basement with in 21 business days where as it took 8 months to finish however, my loan re payment starts in 6 months - contractor did not amend the repayment date its technically their fault that, not finished the basement with in the time frame. Financeit is not helping customer they only entertain contractors.

June 10, 2024
Unprompted review
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Reply from Financeit

Hi Uma, we are sorry to hear that your experience wasn't as expected. Unfortunately, we're having trouble locating your account info from the details provided. Please email us at customerfeedback@financeit.io with "Trustpilot Review" in the subject line, or call us at 1-888-536-3025 and ask to speak with a supervisor. We'll take a closer look.

Rated 4 out of 5 stars

Great Sales Tool

We are very grateful for this tool as it helps us acquire jobs we might not otherwise aquire

February 27, 2025
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Reply from Financeit

Thank you JDL, we’re glad you’ve been enjoying your experience with Financeit!

Rated 5 out of 5 stars

Fast and easy to work with

Fast and easy to work with! Really like the low fees too!

February 19, 2025
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Reply from Financeit

We’re so happy you had a great experience. Thanks for leaving us a review.

Rated 5 out of 5 stars

excellent service

excellent service

February 19, 2025
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Reply from Financeit

We appreciate your feedback Dave, thank you for taking the time to write a review!

Rated 1 out of 5 stars

I would be hesitant to ever take out a…

I would be hesitant to ever take out a lone greater than 5 years. I have learned that regardless of perfect payment record after 5 years of payment on a 15 year long term. That this financial company has no problem doubling up interest rates. (9% to 18%) It’s a valuable lesson I have learned and I will never do business with this institution again! Avoid if possible!

February 5, 2025
Unprompted review
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Reply from Financeit

Hi Patric. We apologize that your recent experience with Financeit did not meet your expectations. Transparency in our financing system is important to us and our partners. Please be sure to review our loan agreement for terms and conditions for our open loans, and remember that pre-payments do not incur penalties. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.

Rated 1 out of 5 stars

Financeit and Provincial Smart home…

Financeit and Provincial Smart home have been scamming people. They never mentioned high interest rates to their customers for loans and the equipment that they installed in my house is over the maker price, more than triple. In addition, the heat pump is failing, and no customer service can be reached because provincial Smart Home has despaired. It has been awful experience.

January 28, 2025
Unprompted review
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Reply from Financeit

At Financeit, we are deeply committed to delivering the highest standards of service and ensuring transparency for all our customers. Our loan products are designed with flexibility in mind, allowing you to pay off balances at any time without penalties. We would like to clarify that Financeit operates independently as the lender and is not directly involved in the services or products provided by merchant partners. Please note that Provincial Smart Home Services is no longer an active merchant partner of Financeit.

If you have any concerns or need further assistance, we encourage you to contact our dedicated customer support team at customerfeedback@financeit.io. We are here to help and will do our best to resolve any issues promptly.

Rated 1 out of 5 stars

Rip-off

Paid the loan off in full four days ago but still being charged interest everyday. Called customer service and was basically told to fu*k off. A bunch or shysters. Do NOT use this company for financial assistance. bullshit.

January 21, 2025
Unprompted review
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Reply from Financeit

Hi Natalie, we're having trouble locating your account info from the details provided. Please email us at customerfeedback@financeit.io with "Trustpilot" in the subject line, or call us at 1-888-536-3025 and ask to speak with a supervisor. We'll take a closer look.

Rated 1 out of 5 stars

Financeit is assisting fraud home…

Financeit is assisting fraud home renovation companies to scam innocent customers. To sell their loan package for higher interest rate, Financeit knowingly hide the fraud companies history to customers. When I was forced to sign a loan agreement with financit, they checked my credit score, but they hide the scam company history from me. Now the scammer vanished from Canada, Financeit says that, they dont know about scammer.

Please check when you sign the loan, Financeit is very cleaver, they don't mention the name of company on their loan agreement.

January 23, 2024
Unprompted review
Financeit logo

Reply from Financeit

At Financeit, we are deeply committed to delivering the highest standards of service and ensuring transparency for all our customers. Our loan products are designed with flexibility in mind, allowing you to pay off balances at any time without penalties. We would like to clarify that Financeit operates independently as the lender and is not directly involved in the services or products provided by merchant partners. Please note that Provincial Smart Home Services is no longer an active merchant partner of Financeit.

If you have any concerns or need further assistance, we encourage you to contact our dedicated customer support team at customerfeedback@financeit.io. We are here to help and will do our best to resolve any issues promptly.

Rated 1 out of 5 stars

site is still not working

your site is still not working, we use a link to apply for this financing. We informed this to customer service, still no response from your side

December 28, 2024
Financeit logo

Reply from Financeit

We highly appreciate your feedback as a valued partner. We're sorry to hear about any challenges you've encountered and we are eager to make things right. Please don't hesitate to contact us at 1-888-536-3025 or customerfeedback@financeit.io, mentioning "Google Review" in the subject line. We're dedicated to resolving any concerns and ensuring your satisfaction.

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