Financiable Reviews 

4,312
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 693 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably prompt response times and extremely helpful staff members who always take the time to thoroughly explain financial processes and answer all queries. Consumers truly appreciate the personalized approach, noting that representatives listen carefully to individual requirements and arrange completely suitable financial consultations efficiently and professionally. Some reviewers were dissatisfied with follow-up communication and encountered occasional scheduling difficulties following their initial interactions. A few people also mentioned experiencing frustrating delays in getting further responses or having trouble connecting with professionals for their scheduled appointments.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as knowledgeable,... See more

Customer service

Clients share positive opinions on customer service, highlighting that support representatives are... See more

Service

Users describe positive interactions with service, highlighting fast communication and helpful support when... See more

User experience

Customers felt high satisfaction with the user experience, highlighting that the process was quick, bespoke,... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great service to connect people with fully vetted & qualified Financial Advisors. Josh, who I spoke to initially, could not have been more helpful. He explained how the system worked and t... See more

Rated 5 out of 5 stars

Request for a Financial Advisor The response time from filling in the online form was prompt. The person I spoke to was very helpful, he summed up my requirements and made me an appointment... See more

Rated 5 out of 5 stars

Lewis called me very quickly after I googled for information about financial advisors. He was very friendly, supportive and reassuring. He took a lot of information to enable him to get a financial ad... See more

Rated 5 out of 5 stars

I was quickly put in touch with a suitable company for my immediate pension needs. The whole process was bespoke and painless. I am in the process of moving funds between providers, with no previou... See more


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Asset Manager Service
  4. Investment Service

Written by the company

We make it easy to find trusted & unbiased IFAs. Our service includes a free consultation with your local, expert financial advisor. All our advisors are registered with the Financial Conduct Authority and we've helped 1000's of people across the UK. An independent financial advisor can help you with life's major decisions in many areas, including: Pensions & Retirement, Investments, Savings & ISAs, Business Finance, Tax Planning, Insurances, Financial Planning and Mortgages

Connecting 1000's of people across the UK to FCA registered financial advisors for life's major decisions.

Written by the company

1000s of local advisors
We make it easy to find trusted & unbiased IFAs, who will contact you within 24 hours of your enquiry
Free Consultation
Your 1st session is free, so you can talk in detail with a financial advisor without incurring any charges
No hidden fees
Your advisor will explain their fees fully before carrying out any chargeable work on your behalf

GDPR Compliant

Your Data is Safe and Secure

We are committed to ensuring that your privacy is protected and comply with data protection law and principles. We are registered with the Information Commissioner's Office, registration number ZA169011.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,312)

675 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I’m a complete and utter novice when it…

I’m a complete and utter novice when it comes to my finances, but James the Leeds fan, was very knowledgeable, not condescending and answered my queries in a professional manner, even when my question may have seemed very naive.

October 1, 2026
Rated 1 out of 5 stars

No contact after agreeing an advisor

No contact after agreeing for an advisor to visit us.

September 16, 2026
Financiable logo

Reply from Financiable

Hi Paul

Thank you for taking the time to share your feedback. We’re sorry to hear that you did not initially receive confirmation of your appointment and understand the frustration this may have caused.

Following your feedback, we contacted you to confirm your details and resent the appointment information by email and text. We’re pleased to hear that you have now received this.

We appreciate you bringing this to our attention and hope your upcoming appointment with the adviser goes well.

Thank you

The Financiable Team

Rated 5 out of 5 stars

Review: excellent Professional services

Review:
“I had a very positive experience with Financiable. The service was professional, friendly and helpful throughout. Communication was clear, and the response time was excellent. I would happily recommend them to others.”

September 22, 2026
Rated 5 out of 5 stars

Financial advice

I was impressed by quick response to my enquiry. Cavan was very helpful and listened sensitively to my current situation. He was able to organise my initial consultation with a suitable company. Thank you

September 29, 2026
Rated 1 out of 5 stars

Appointment booked for home visit!

Appointment booked for home visit with two weeks notice, this was confirmed. 1 day before visit, I was informed that this was going to be changed to a Teams call, we are not still living with Covid restrictions! I don't do Teams as a first point of contact meeting. Teams is probably OK for a works meeting, not for a meeting where you are discussing your financial future.
quite disappointed, I have since cancelled further contact.

September 28, 2026
Financiable logo

Reply from Financiable

Hi Martin

Thank you for taking the time to share your feedback. We’re sorry to hear that the format of your appointment was changed at short notice after a face-to-face meeting had previously been agreed.

We understand that you would prefer to discuss your financial circumstances with an adviser in person, particularly for an initial meeting. Following our conversation with you, we have raised your concerns with the adviser on our panel regarding the change to the agreed appointment.

We appreciate you bringing this to our attention and will review your feedback as part of our ongoing efforts to improve the service we provide.

Thank you

The Financiable Team

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