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Rated 1 out of 5 stars

Jobs listed, that homeowners no longer need the works doing. No job descriptions, so you don't know how much each job is worth with regards to findatrades fees. Tried to call but on hold for over... See more

Rated 1 out of 5 stars

Despite stating "Find Carpet Fitters across the UK" My job was listed by postcode. Findatrade identified the trades I could have contacted were, roofer, general builder, and decorator. Nearest major... See more

Rated 1 out of 5 stars

I recently used this site to find a roofer to sort out my kitchen flat roof. I picked a firm called Stevenson Builders. The firm turned out to be run by a cowboy who completely messed up my job and th... See more

Company replied

Rated 5 out of 5 stars

Colin Shaw (S8 Installations) did an amazing job of fitting our new utility. He was very efficient and conscientious and worked to a high standard. Nothing was too much trouble and it was a pleasure h... See more

Company details

  1. Business Services

Information provided by various external sources

FindaTrade helps you find local builders and tradesmen - Receive free quotes from trades who have been rated and recommended by their previous customers.


Contact info

2.9

Average

TrustScore 3 out of 5

32 reviews

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Rated 1 out of 5 stars

Do not use this company

Jobs listed, that homeowners no longer need the works doing.
No job descriptions, so you don't know how much each job is worth with regards to findatrades fees.
Tried to call but on hold for over 2 hours and still waiting.

Terrible

January 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Colin Shaw (S8 Installations) Utility fit

Colin Shaw (S8 Installations) did an amazing job of fitting our new utility. He was very efficient and conscientious and worked to a high standard. Nothing was too much trouble and it was a pleasure having him in the house. Thank you for an excellent job well done.

October 17, 2022
Unprompted review
Rated 1 out of 5 stars

Waste of time

Despite stating "Find Carpet Fitters across the UK" My job was listed by postcode. Findatrade identified the trades I could have contacted were, roofer, general builder, and decorator.
Nearest major town to me is 8 miles Swindon postcode SN my postcode is GL.
I still await a reply from Findatrader telling them of this.

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

We’ve had our kitchen fitted by John at…

We’ve had our kitchen fitted by John at Trend transformations, he’s has done an excellent job, very neat and cleaned after every visit.
Really nice guy, and has given us some great ideas and tips.
Absolutely thrilled with our kitchen.

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

Shire buildings

Shire buildings . Made me a perfect fit garden gate . Very friendly . Cleaned up all their mess even took away my old gate . Would definitely recommend and use again

January 21, 2022
Unprompted review
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Rated 1 out of 5 stars

They sent a cowboy builder

They sent a cowboy builder. The job ended on the court. I won but the company went bust. On that day the full day on the court was just the businesses of that trader. Beware these guys are not interested to send you a proper trader. If you are looking for a cowboy builder that’s the best place to find one. My wasted money was 5k on this project. Nobody takes any responsibility of course.

September 25, 2021
Unprompted review
Rated 1 out of 5 stars

No interest in small jobs

Loads of traders on here saying "no job too small" but posting a small job results in............. nothing.
Total waste of time.

August 22, 2021
Unprompted review
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Reply from FindaTrade

Hi Michael,

I'm sorry to hear you did not get a response to your job. Unfortunately trades are often very busy during the summer months and there are occasions when a tradesperson does not respond to a job. If this happens, you can always contact us and one of our team will be happy to spend some time speaking with our trades to help ensure you get at least one contact and quote for your job.

Kind regards
Andy for The FindaTrade Team

Rated 1 out of 5 stars

Posted a job on the 27th Jan 2021

Posted a job on the 27th Jan 2021.
Tells you that contact time is 2 hours minimum, after 11 days no contact.
Waste fo time and seems no one wants any work.

February 7, 2021
Unprompted review
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Reply from FindaTrade

Hi Colin,

I am sorry to hear you have not had a response to your job. Unfortunately, due to the pandemic, we have seen a reduction in trade response. This is because many tradespeople are taking on less work or still have a backlog of work to get through, which is taking more time than normal during these difficult times.

We are working hard to try and make sure every job gets a response, but sometimes this is just not possible and just depends on the availability of tradespeople in your area.

However, we do not say anywhere on our site that 'contact time is 2 hours minimum'. Most contact is usually within 24 hours of posting, but sometimes it does take us a little longer to find a tradesperson to quote for the work.

In situations such as this where you have not had a response, our support team can speak directly with our registered tradespeople in your area to see if they are now available to quote for your job. If you would like us to do this for you, please email support@findatrade.com.

Kind regards
Andy

Rated 5 out of 5 stars

Thank you to Finishing Touch

Thank you to Finishing Touch, Barnstaple. Richard took the upmost care with fitting our carpet. It took at lot longer because flooding had effected the concrete floor, but Richard took the time to re concrete the floor. The result is lovely, would use them again and recommend to anyone.

November 9, 2020
Unprompted review
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Rated 1 out of 5 stars

Another bad trade site, definitely not in for the long run

Another bad trade site, I paid a subscription and found for the work I want they don't get much so I'd go on a paug deal yet when I did and I'd ask for a refund on a lead I brought as I couldn't quote they'd blah they're way out of it and keep my money.

I'd happily invest with them if they could see beyond they're nose.

If you don't believe me please try them out for yourself and see.

Definitely not in it for the long run.

December 17, 2019
Unprompted review
FindaTrade logo

Reply from FindaTrade

Hi Shayne,

We are very sorry to hear that you have not been satisfied with our services.

You reported this issue to our customer services team 3 months ago, when you requested a refund for a number of older jobs. Unfortunately the jobs were outside of our refund period and this is why the refunds were not provided. We set this refund period because it is not practical (and often even possible) to investigate leads which were posted many weeks or months prior. We have provided you with refunds when you have requested them within the refund time period.

We strive to treat all our trade members as fairly as possible, but do ask that you adhere to a few simple refund rules set out in our terms of service that all customers agree to when joining. However, as we understood that it was a genuine mistake on your behalf (not knowing there was a refund period), we added a good will gesture of £40 credit to your account. As you have since used this free credit and purchased further jobs we believed this issue was resolved, so we are not sure why you have now decided to give us a negative rating on TrustPilot? If you still had further concerns, we would have been happy to have discussed these with you.

We are of course still available to help you further at any time should you need us.

Kind regards
Andy

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Rated 5 out of 5 stars

Cynthia of Plumstead

I used this website to find a trader to do my patio and so glad I had chosen TC building and Landscaping to do the job. Main man Tom explained what his team is going to do, suggested some things where I could save more but as good as I want. They were all very polite, always come very early to start and finished the job as agreed, even repaired minor things in my property for free. They tidied up after everything was done. I would highly recommend this company. Thanks Tom and the team.

May 15, 2019
Unprompted review
Rated 1 out of 5 stars

I recently used this site to find a roofer.

I recently used this site to find a roofer to sort out my kitchen flat roof. I picked a firm called Stevenson Builders. The firm turned out to be run by a cowboy who completely messed up my job and then blocked me. I contacted the site and they told me he is suspended but still has access to jobs going and is still able to operate normally. Disgusting, why is he not removed completely from the site?. I have contacted the site and they say he is still active so people can see feedback. Use another site people, who knows how many cowboys operate on this site due to the lax vetting.

April 16, 2019
Unprompted review
FindaTrade logo

Reply from FindaTrade

Hi Gary,

We are very sorry to hear you have had a less the satisfactory experience with a tradesperson.

At the time of your job posting, this trade was not suspended. He also had two 5 star ratings and we had not received any negative feedback about him or his work.

When we received your initial email to explain what had happened, his account was then suspended so that we could investigate and has remained suspended ever since.

Suspended accounts do not have access to any new jobs and cannot contact new customers (I believe you misunderstood what we were trying to explain to you about suspended accounts in our previous email). We do however, leave their profile viewable to all customers who they had already contacted through the job they had posted. We do this so that homeowners can still see all their company details as well as feedback and rating score, as we do not want to prevent access to this, for these people.

We take the ratings and feedback that tradespeople receive very seriously and if they do not consistently receive high ratings and fall short of our high expectations then we will take swift action to suspend their account if the situation cannot be resolved.

Kind regards
Andy

Rated 5 out of 5 stars

'tcbuildingandlandscaping' excellent company.

Just had 'tcbuildingandlandscaping' to carry out some roofing work on my house. Tom arrived early, he informed me off everything that he was going to do. He was polite, good efficient tradesman, I would recommend his company to anybody. I will definitely be in touch with him again with no hesitation. Thank you Tom it was a pleasure to have met you.

January 6, 2019
Unprompted review
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