I liked that you had the part I needed, but your shipping/handling cost was too high, well above the std USPS rate. Company contacted me and offered a partial refund for shipping. It was a very nice... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
order # F105492820 I had accidentally ordered twice as many parts as I needed. I called in as soon as I realized it and the person I talked to was able to only ship the items I needed. That was great... See more
Company replied
Fantastic service y'all!!! Recieved my parts DAYS before I expected it! So happy, gunna be able to install my whole project this weekend🎉🎉🎉🎉 Super Job, Thanks So MUCH Cordially, Kevin T.... See more
Company replied
Ed took the time to be pro active in his communication with me. There was a small delay on delivery that was not Find it Parts fault. Ed still called me to let me know where my parts were and when I c... See more
Company replied
Company details
- #9 of 11 best companies in Truck Parts Supplier
- #43 of 76 best companies in Auto Parts Store
- #59 of 89 best companies in Car Accessories Store
- #7 of 10 best companies in Truck Accessories Store
Written by the company
FinditParts.com is the largest one-stop shop for heavy duty truck and tailer parts. In just a few clicks, you can access more than 10M part numbers, sourced by our extensive nationwide network of top suppliers. Stop wasting time and money by making dozens of phone calls looking for those hard-to-find or out-of-stock parts. Let us do the work for you in just seconds. We offer more than 1000 brands, including all the top OEs, Tier 1, qualified aftermarket alternatives, and E&O suppliers. No commitments, no hassle, just the parts you need when you need them.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
1K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FinditParts
Thanks, George, we’re glad you’re satisfied with your purchase and the process. We appreciate your support!
- The FinditParts Team
Reply from FinditParts
Thanks, Patrick, we’re glad your order was prompt, complete, and fairly priced. We appreciate your business!
- The FinditParts Team
Good price and good delivery service
April 15, 2026
Reply from FinditParts
Thanks, Jakob, we’re glad you’re happy with both the pricing and delivery. We appreciate your business!
- The FinditParts Team
Opportunistic . Do better
You guys charge 25% of the parts cost as a reshelving fee. Sound like a very opportunistic move after you make the customer pay the shipping fee to send it back to you. This the first time I buy a part from ya'll best believe be the last time as well.
April 8, 2026
Reply from FinditParts
We’re sorry to hear about your experience and understand your frustration. Our restocking fee is part of our company policy, but we truly appreciate your feedback and will take it into consideration. We apologize again for the inconvenience.
Fast response time
April 15, 2026
Reply from FinditParts
Thanks, Samuel, we’re glad you experienced a fast response time. We appreciate your support!
- The FinditParts Team
Reply from FinditParts
Thanks, Jorge, we’re glad you had a good experience. We appreciate your business!
- The FinditParts Team
Parts seem to be of good quality
Parts seem to be of good quality. Time will tell. Fast shipping, and no complaints so far.
April 13, 2026
Reply from FinditParts
Thanks, David, we’re glad everything arrived quickly and that you’re happy with the quality so far. We appreciate your support!
- The FinditParts Team
The online experience is great
The online experience is great, but if you need assistance on issues with delivery it’s almost non existent.
April 8, 2026
Reply from FinditParts
We’re sorry to hear about your experience with delivery support and appreciate your feedback. A partial refund has been issued as compensation, and we apologize again for the inconvenience.
The freight on this is awful high
The freight on this is awful high. I asked yesterday if FinditParts had these parts in stock. Yet when we spoke today you said they were coming from 2 different locations. Having them in stock and getting them from 2 different locations is not the same thing. I was under the belief base on what the initial salesman told me these would come from the same place and the freight would be ½ that! Can we please do something about the freight? Ref Inv #F105648180
April 15, 2026
Reply from FinditParts
We’re very sorry for the confusion and frustration regarding the shipping charges. A full refund for the freight has been issued, and we apologize again for the inconvenience.
Reply from FinditParts
Thanks, Darren, we’re glad you had a great experience with our prompt delivery and packaging. We appreciate your business!
- The FinditParts Team
Site very easy to use part was correct…
Site very easy to use part was correct and works as it should always have what I need
April 14, 2026
Reply from FinditParts
Thanks, Timothy, we’re glad the site was easy to use and the part worked exactly as expected. We appreciate your support!
- The FinditParts Team
exactly same what I ordered and the…
exactly same what I ordered and the shipping was fast ⭐️⭐️⭐️⭐️⭐️
April 13, 2026
Reply from FinditParts
Thanks, Mohammad, we’re glad everything was exactly what you ordered and that shipping was fast. We appreciate your business!
- The FinditParts Team
Reply from FinditParts
Thanks, Steven, we’re glad the ordering process was simple and easy. We appreciate your business!
- The FinditParts Team
Definitely great customer service
April 6, 2026
Reply from FinditParts
Thank you, we’re glad you had a great experience with our customer service. We appreciate your support!
- The FinditParts Team
Parts stores could not locate this…
Parts stores could not locate this bearing. Went on line, after searching a number of sites, came across this one. I was skeptical until I received the bearing and tried it. You only give the O.D. Dimension. Wasn’t sure if the I. D. and width were going to be correct. Thankfully they were. I will definitely let people know about your company. You were quick on getting it shipped and arrived when you said it would. I would encourage you to include all the dimensions on your bearings, will eliminate stressing if it is the correct one. Other than that a great company to do business with.
April 13, 2026
Reply from FinditParts
Thanks, we’re glad the bearing worked out and arrived as expected. We also appreciate your feedback on including more detailed dimensions, that’s very helpful and something we’re always working to improve. Thanks again for your support!
- The FinditParts Team
Cheap fix to a severe safety hazard
Cheap fix to a severe safety hazard. Ordered, delivered, used. Perfect.
April 6, 2026
Reply from FinditParts
Thanks, Scott, we’re glad everything worked out perfectly and that you were able to get it taken care of quickly. We appreciate your business!
- The FinditParts Team
excellent
ordered several times from finditparts. never had any issues. fast shipping in safe packages and excellent correspondence with seller.
April 10, 2026
Reply from FinditParts
Thanks, DJ, we truly appreciate your continued business and are glad you’ve consistently had a great experience with our shipping and communication!
- The FinditParts Team
Ordered on phone through Shawn- very…
Ordered on phone through Shawn- very helpful & professional-ordered Wed morning, delivered mid afternoon Friday & exactly as described. 2 thumbs up
April 10, 2026
Reply from FinditParts
Thanks, Elizabeth, we’re glad Shawn was able to assist and that your order arrived quickly and as expected. We appreciate your support!
- The FinditParts Team
Excellent service. Happy with my purchase
Order was accurate and delivered extremely quickly. Thank you!
April 9, 2026
Reply from FinditParts
Thanks, Cindy, we’re glad your order was accurate and arrived so quickly. We appreciate your support!
- The FinditParts Team
GREAT SERVISE FO SHO
GREAT SERVISE FO SHO. THANK YOU EVERYONE OUTSTADING SERVICE AND QUALITY.
April 10, 2026
Reply from FinditParts
Thanks, Lester, we’re glad you had an outstanding experience with our service and quality. We appreciate your business!
- The FinditParts Team
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