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FinditParts Reviews 1,234

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the delivery service, noting that parts often arrive sooner than expected and that shipping is fast and efficient. Many people also highlight the excellent service, appreciating the helpful and competent sales representatives and the ease of ordering. However, some customers were not happy with the product, mentioning issues with receiving incorrect parts or parts that did not match descriptions. There were also concerns about the price, with several reviewers finding the shipping costs to be too high, and some experienced problems with their orders, such as missing items or delays in delivery despite paying for expedited shipping.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising high-quality... See more

Delivery service

Customers generally report positive experiences with delivery services, often highlighting fast shipping and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of... See more

Price

Users describe ambiguous interactions with price. While many customers found prices to be fair, a good value,... See more

Service

Consumers find service to be positive, often highlighting great communication, fast shipping, and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked that you had the part I needed, but your shipping/handling cost was too high, well above the std USPS rate. Company contacted me and offered a partial refund for shipping. It was a very nice... See more

Company replied

Rated 4 out of 5 stars

order # F105492820 I had accidentally ordered twice as many parts as I needed. I called in as soon as I realized it and the person I talked to was able to only ship the items I needed. That was great... See more

Company replied

Rated 5 out of 5 stars

Fantastic service y'all!!! Recieved my parts DAYS before I expected it! So happy, gunna be able to install my whole project this weekend🎉🎉🎉🎉 Super Job, Thanks So MUCH Cordially, Kevin T.... See more

Company replied

Rated 5 out of 5 stars

Ed took the time to be pro active in his communication with me. There was a small delay on delivery that was not Find it Parts fault. Ed still called me to let me know where my parts were and when I c... See more

Company replied


Company details

  1. #9 of 11 best companies in Truck Parts Supplier
  2. #43 of 76 best companies in Auto Parts Store
  3. #59 of 89 best companies in Car Accessories Store
  4. #7 of 10 best companies in Truck Accessories Store

Written by the company

FinditParts.com is the largest one-stop shop for heavy duty truck and tailer parts. In just a few clicks, you can access more than 10M part numbers, sourced by our extensive nationwide network of top suppliers. Stop wasting time and money by making dozens of phone calls looking for those hard-to-find or out-of-stock parts. Let us do the work for you in just seconds. We offer more than 1000 brands, including all the top OEs, Tier 1, qualified aftermarket alternatives, and E&O suppliers. No commitments, no hassle, just the parts you need when you need them.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super fast shipping

Super fast shipping. Packaged extremely well.

April 2, 2026
FinditParts logo

Reply from FinditParts

Thanks, Frank, we’re glad your order arrived quickly and was well packaged. We appreciate your support!
- The FinditParts Team

Rated 5 out of 5 stars

Great super fast shipping

Great super fast shipping! Thank you 😊

April 1, 2026
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Reply from FinditParts

Thanks, Brian, we’re glad everything arrived quickly! We appreciate your business.
- The FinditParts Team

Rated 5 out of 5 stars

Ease of finding the part I needed and…

Ease of finding the part I needed and they had it in stock. In my opinion, the delivery charges were a bit high, but any other sites I looked at were out of stock.

March 30, 2026
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Reply from FinditParts

Thanks, Brad, we’re glad you were able to find the part you needed and that it was in stock. We appreciate your feedback and your business!
- The FinditParts Team

Rated 5 out of 5 stars

helpful and friendly

March 25, 2026
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Reply from FinditParts

Thanks, Rodney, we’re glad you found our team helpful and friendly. We appreciate you choosing FinditParts.
- The FinditParts Team

Rated 1 out of 5 stars

Wrong part

Wrong part . My 02 sensor didn’t fit in the nut and nut was too tiny and was a different measurement. Either wrong item was put in package or this company is a scam!!!

April 1, 2026
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Reply from FinditParts

We’re very sorry for the issue with the part you received and the frustration this caused. A full refund has been issued, and we apologize again for the experience.

Rated 5 out of 5 stars

Part in stock, fast delivery, fair pricing

Find It Parts had a genuine part in stock that I couldn't find anywhere else. They shipped it out that day for next day air delivery and it arrived on time. Shipping was very fairly priced too! We received the correct part and got our truck up and running. Will use again!

March 19, 2026
Unprompted review
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Reply from FinditParts

Thanks, Chris, we’re glad we could provide the part you needed quickly and at a fair price to get you back up and running. We appreciate your support and look forward to helping you again!
- The FinditParts Team

Rated 5 out of 5 stars

Easy to order

Easy to order, quick shipping

March 31, 2026
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Reply from FinditParts

Thanks, Duane, we’re glad ordering was easy and shipping was quick. We appreciate you choosing FinditParts.
- The FinditParts Team

Rated 5 out of 5 stars

They found the parts I needed that…

They found the parts I needed that nobody else had.

March 31, 2026
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Reply from FinditParts

Thanks, Joe, we’re glad we could help find the parts you needed when others couldn’t. We appreciate your business!
- The FinditParts Team

Rated 2 out of 5 stars

STILL WAITING

i ordered 4 t-arms for my truck. only 3 were the correct parts i ordered, the parts do look the same , but someone wasnt reading the part #. it has been 9 business days and i still havent recieved a return lable,or my correct part! however i did recieve the bill for the correct part & im being charged shipping. this definatly was not my mistake! and i should not be charged for the shipping.

March 18, 2026
Unprompted review
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Reply from FinditParts

We’re very sorry for the mix-up, the delay in resolving this, and the frustration it has caused. This is not the experience we aim to provide, and we sincerely apologize.

Rated 1 out of 5 stars

I don't think I received the correct…

I don't think I received the correct part. I ordered F50-6349-08000. I received F50-6270. How do I return and get the correct part?

March 27, 2026
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Reply from FinditParts

We’re very sorry for the mix-up with your order. A return label has been sent so you can send the item back, and we’ve also provided a 5% discount for the inconvenience. We apologize again for the experience.

Rated 5 out of 5 stars

Exactly what I needed parts shipped…

Exactly what I needed parts shipped fast easy to use website

March 23, 2026
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Reply from FinditParts

Thanks, Jeff, we’re glad you found exactly what you needed and that everything arrived quickly. We appreciate you choosing FinditParts.
- The FinditParts Team

Rated 1 out of 5 stars

Sent the wrong part and I had to miss a…

Sent the wrong part and I had to miss a truck show and truck is still down

March 28, 2026
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Reply from FinditParts

We’re very sorry for the mix-up and the inconvenience this caused. The replacement part should have already arrived, and we apologize again for the disruption to your plans.

Rated 2 out of 5 stars

NO PACKING MATERIAL

61 LB. AXLE SHAFT WAS SHIPPED UPS WITH NO PACKING MATERIAL. THE BOX WAS IN PIECES.

March 30, 2026
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Reply from FinditParts

We’re very sorry for the packaging issue and the condition your order arrived in. A full refund of the shipping has been issued, and we apologize again for the inconvenience.

Rated 5 out of 5 stars

finditparts has the odd things in stock…

finditparts has the odd things in stock and ships fast and so far what i order is what i get and has been a quality part with good communication will continue to use this service

March 26, 2026
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Reply from FinditParts

Thanks, Steven, we’re glad we could provide the parts you needed with fast shipping and solid communication. We appreciate your continued support!
- The FinditParts Team

Rated 5 out of 5 stars

Got the product pretty quick.

Got the product pretty quick.

March 20, 2026
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Reply from FinditParts

Thanks, Curtis, we’re glad you received your product quickly! We appreciate your business.
- The FinditParts Team

Rated 5 out of 5 stars

Delivered quick

March 28, 2026
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Reply from FinditParts

Thanks, William, we’re glad your order arrived quickly! We appreciate you choosing FinditParts.
- The FinditParts Team

Rated 4 out of 5 stars

Customer Service was helpful

Customer Service was helpful
Knowledgeable

March 27, 2026
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Reply from FinditParts

Thanks, Michel, we’re glad our team was helpful and knowledgeable. We appreciate you choosing FinditParts.
- The FinditParts Team

Rated 1 out of 5 stars

Bad quality part

Before i ordered, i asked if this is an original part or aftermarket. I asked this because the aftermarket part is not good, is leaking. I was told the part is original. I ordered and i received an aftermarket anyway.

March 26, 2026
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Reply from FinditParts

We’re very sorry for the confusion and the issue with the part you received. An RMA will be issued so you can return the item. We apologize again for the experience and appreciate your patience while we make this right.

Rated 5 out of 5 stars

easily found a hard to find auto air…

easily found a hard to find auto air part but it was out of stock. I still got it in a week! good part at a good price with good service. Thank You!!

March 27, 2026
FinditParts logo

Reply from FinditParts

Thanks, Gary, we’re glad we could help you find the part and get it to you quickly at a great price. We appreciate your support!
- The FinditParts Team

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