FineDay Funds Reviews 3,770

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the staff's helpfulness, professionalism, and understanding approach. Many people appreciate the quick and easy approval process, with funds often deposited immediately. The overall user experience is described as seamless and efficient, with clear explanations of loan terms and repayment options. However, some customers were dissatisfied with the customer service, reporting rude interactions and unhelpful responses to their questions. A few other people also felt that the company's practices regarding payments and interest rates were unclear or unfair, leading to frustration and unexpected charges.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, friendly, and... See more

Service

Consumers generally express satisfaction with the service, highlighting its speed and efficiency. Many... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Payment

Customers had positive experiences with payment. Many reviewers appreciated the fast funding process, with... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and seamless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to follow instructions. Didn't ask for my life story before telling me if I qualified or not. True to the advertisement if they can't give the loan requested they looked for one that I did qualif... See more

Company replied

Rated 5 out of 5 stars

They deposited funds immediately. I didn't have to wait for the next business day, which would have been after a holiday. The interest rates are high but if you need money for emergencies, give them t... See more

Company replied

Rated 5 out of 5 stars

The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this proces... See more

Company replied

Rated 5 out of 5 stars

Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... See more

Company replied


Company details

  1. #53 of 85 best companies in Loan Agency

Written by the company

FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

When I needed a loan the most FineDay…

When I needed a loan the most FineDay Funds came
through for me. Everyone else said sorry we can't help
me your credit score was not good enough. Thank you
FineDay Funds for being there for us. Now The LOVE OF MY LIFE needs a loan can she count on you?

January 3, 2026
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Reply from FineDay Funds

Bennie,
Thank you so much for sharing your experience—we truly appreciate your trust in FineDay Funds and are grateful we could be there when you needed us most. It means a lot to know our team was able to help when others couldn’t. Please have her reach out to us directly and we’ll be happy to review her application—thank you again for your kind words and support.

Rated 3 out of 5 stars

I’m not to happy about the interest…

I’m not to happy about the interest rates way to high and the day to pay when I don’t get paid until a Friday.

January 20, 2026
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Reply from FineDay Funds

Estelle,
Thank you for sharing your feedback—we truly appreciate you taking the time to let us know about your experience. We’re glad you chose us, but we sincerely apologize for the frustration caused by the interest rates and the payment timing not aligning with your payday. Your concerns are important to us, and we’d love the opportunity to review your situation and see how we can help. Please feel free to contact our customer service team at844-941-0035, and thank you again for your honesty and for giving us the chance to improve.

Rated 5 out of 5 stars
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Reply from FineDay Funds

Joseph,
Thank you for sharing your feedback—we truly appreciate it. We’re glad to hear you received fast and professional service. We’re grateful for your trust and look forward to assisting you again in the future.

Rated 4 out of 5 stars

Offers rewards

Offers rewards

January 18, 2026
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Reply from FineDay Funds

Thank you for taking the time to share your feedback—we truly appreciate it. We’re glad to hear you value the rewards we offer. We’re grateful for your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

A wonderful loan company

You helped me out with the loan. When no other loan company would. Thank you for your help

January 17, 2026
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Reply from FineDay Funds

Stephanie,
Thank you for sharing your kind feedback—we truly appreciate it. We’re so glad we could assist you when other loan companies couldn’t and provide the help you needed. We’re grateful for your trust and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Great service

Process was fast and easy

October 1, 2025
Unprompted review
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Reply from FineDay Funds

Dear Towana Taft,

We appreciate you taking the time to share your feedback with us. We’re grateful to hear that the process was fast and easy, just as we strive to make it. Thank you for choosing us—we look forward to assisting you again!

Rated 5 out of 5 stars

Quick and easy

My loan experience was very quick and easy. I was shocked that I was approved with a low credit score. I received the cash the same day! I also like that fact that you can earn points and gift cards! This is the first loan company I know that has perks! I will definitely use this company again!

January 16, 2026
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Reply from FineDay Funds

Dear Isha,

We truly appreciate you sharing your experience and are so grateful you chose us for your loan needs. We’re glad to hear the process was quick and easy, that you received your cash the same day, and that you enjoyed the added perks and rewards. Thank you for your trust—we look forward to working with you again in the future!

Rated 5 out of 5 stars
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Reply from FineDay Funds

Thank you for your review, Priscilla! We’re happy to know the process was simple and convenient for you. We appreciate your trust and look forward to working with you again.

Rated 5 out of 5 stars

Easy to use the website

Easy to use the website

January 15, 2026
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Reply from FineDay Funds

Thanks so much for the five stars! Making our website simple and user-friendly is a big priority for us, so we’re happy it worked well for you. We appreciate your support and hope to assist you again soon!

Rated 5 out of 5 stars

Very Helpful

Very Helpful

January 14, 2026
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Reply from FineDay Funds

Thank you so much for sharing your feedback with us. We’re truly glad to hear that you found your experience very helpful. Your opinion means a great deal, and it’s wonderful to know our team was able to support you in a way that made the process easier.

If you ever have questions about your loan, need additional guidance, or simply want to explore future options, we’re always here to help. Our goal is to make every step as clear and comfortable as possible, and hearing that reflected in your review reinforces the work we strive to do every day.

Thank you again for taking a moment to leave us this five‑star review. We appreciate you and look forward to assisting you whenever you need us.

Rated 2 out of 5 stars

Duscrunteld

I changed my due date to fall after my monthly deposits ~ You notice me on the original date that my account is past due ~ Have called in 3 times

January 12, 2026
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Reply from FineDay Funds

Steven,
Thank you for sharing your feedback—we truly appreciate you taking the time to let us know about your experience. We’re glad you were able to request a change to your due date to better align with your deposits. We apologize for the confusion and the repeated notifications on the original date, and we understand how frustrating that must be. Please contact our customer service team at 844-941-0035, and we’ll be happy to help resolve this for you.

Rated 5 out of 5 stars

Quick & Easy~~~

January 14, 2026
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Reply from FineDay Funds

Andi,
Thank you for sharing your feedback—we truly appreciate it. We’re glad to hear the process was quick and easy for you. We’re grateful for your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Thanks 😊 I am appreciative

Thanks 😊 I am appreciative

January 15, 2026
Unprompted review
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Reply from FineDay Funds

Kirsten,
Thank you so much for your kind words—we truly appreciate your feedback. We’re glad we could assist you and make a positive difference. We’re grateful for your trust and look forward to helping you again in the future.

Rated 5 out of 5 stars

So kind and easy to work with!

So, so easy to work with. Appreciate the kindness and the gentleness they show in their lending. No judgement

January 14, 2026
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Reply from FineDay Funds

Dear Lynne Ryan,

Thank you so much for sharing this wonderful five‑star review. We’re truly grateful for your kind words. It means a great deal to hear that you found our team kind, gentle, and easy to work with. We believe lending should never feel stressful or judgmental, and your feedback lets us know we’re delivering the experience every customer deserves.

Your appreciation for the respect and understanding shown throughout the loan process validates our commitment to compassionate service. Should you ever need anything in the future, have questions, or want to explore additional loan options, our team is always here to support you with the same care and professionalism.

Thank you again for choosing us and for taking the time to share your experience. We look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

Representative was very helpful and…

Representative was very helpful and professional

January 13, 2026
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Reply from FineDay Funds

Thank you for taking the time to share your feedback—we truly appreciate it. We’re glad to hear our representative was helpful and professional in assisting you. We’re grateful for your trust and look forward to serving you again in the future.

Rated 5 out of 5 stars

Customer service agent was very…

Customer service agent was very patient, polite and helpful in assisting me while attempting to login on your website; in order to redeem my points I had earned in your system.! Thanks again for the assistance.

January 14, 2026
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Reply from FineDay Funds

Thank you for sharing your feedback—we truly appreciate it. We’re glad our customer service agent was patient, polite, and helpful in assisting you with logging in and redeeming your points. We’re grateful for your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I was in need of some funds,quick

I was in need of some funds,quick, my son is in college at fsu,i had to send him some funds,and Fineday we had a brief hickup,but,came, through Thank Bea,I might have the name wrong,but thank you

January 10, 2026
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Reply from FineDay Funds

Michael,
Thank you for sharing your experience—we truly appreciate your feedback. We’re glad we could help you get the funds to support your son at FSU, and we’re happy everything came through despite the brief hiccup. We’re grateful for your trust and look forward to assisting you again in the future.

Rated 4 out of 5 stars

Great Customer service

January 14, 2026
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Reply from FineDay Funds

Thank you for sharing your feedback—we truly appreciate it. We’re glad to hear you had a great experience with our customer service team. We’re grateful for your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great and fast service!

Great and fast service!

January 11, 2026
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Reply from FineDay Funds

Anita,
Thank you for sharing your experience—we truly appreciate your feedback. We’re glad to hear that our service was great and fast for you. We’re grateful for your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

It was very easy and quick process.

It was very easy and quick process.. thank you

January 12, 2026
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Reply from FineDay Funds

Dianna, thank you for the five-star review! We’re glad everything went smoothly and efficiently for you. We appreciate your trust and look forward to serving you again!

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