FineDay Funds Reviews 3,770

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the staff's helpfulness, professionalism, and understanding approach. Many people appreciate the quick and easy approval process, with funds often deposited immediately. The overall user experience is described as seamless and efficient, with clear explanations of loan terms and repayment options. However, some customers were dissatisfied with the customer service, reporting rude interactions and unhelpful responses to their questions. A few other people also felt that the company's practices regarding payments and interest rates were unclear or unfair, leading to frustration and unexpected charges.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, friendly, and... See more

Service

Consumers generally express satisfaction with the service, highlighting its speed and efficiency. Many... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Payment

Customers had positive experiences with payment. Many reviewers appreciated the fast funding process, with... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and seamless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to follow instructions. Didn't ask for my life story before telling me if I qualified or not. True to the advertisement if they can't give the loan requested they looked for one that I did qualif... See more

Company replied

Rated 5 out of 5 stars

They deposited funds immediately. I didn't have to wait for the next business day, which would have been after a holiday. The interest rates are high but if you need money for emergencies, give them t... See more

Company replied

Rated 5 out of 5 stars

The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this proces... See more

Company replied

Rated 5 out of 5 stars

Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... See more

Company replied


Company details

  1. #53 of 85 best companies in Loan Agency

Written by the company

FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nice experience

This is my first loan with this company, and it was a nice experience. Customer service was very good and answered all questions. The interest is high; but I intend to pay this loan off quickly.

April 18, 2026
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Reply from FineDay Funds

Thank you for choosing us, Barbara! We’re happy to know you had a nice first experience and that our customer service team met your expectations. If you ever have questions along the way, we’re here to help!

Rated 5 out of 5 stars

Although the interest rate is…

Although the interest rate is outrageous, I was able to get the funds I needed when I needed them

April 18, 2026
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Reply from FineDay Funds

Thank you for taking the time to share your five-star experience with us—we truly appreciate it. We understand and respect your perspective regarding interest rates, and we’re glad we were able to provide access to funds when you needed them most, as that timely support is exactly what our service is designed to offer. We strive to be transparent about loan terms so customers can make informed decisions, and our team is always available to explain options or discuss ways to manage costs, including early payoff opportunities. Thank you again for your feedback and for choosing us during an important moment—we appreciate the opportunity to serve you.

Rated 5 out of 5 stars

customer service is great

customer service is great

April 18, 2026
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Reply from FineDay Funds

Dear Kenneth Nutt,

We truly appreciate you taking the time to leave us a five‑star review and share your experience. Hearing that you found our customer service to be great means a lot to us, as providing clear, respectful, and supportive assistance is a top priority for our team. Your feedback reinforces that we are meeting our goal of helping customers feel confident and cared for throughout the loan process, and we thank you for recognizing that effort. If you ever need assistance in the future or have questions about your account, we are always here to help and look forward to serving you again.

Rated 5 out of 5 stars
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Reply from FineDay Funds

Thanks for the fantastic rating, Terri Quinn! We’re glad our quick service hit the mark for you. Your support means a lot and we look forward to serving you again.

Rated 5 out of 5 stars

Fast and reasonable!

April 10, 2026
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Reply from FineDay Funds

We really appreciate your feedback, customer! Providing quick service at a fair price is always our goal, so it’s great to hear we delivered. Thanks for choosing us—we hope to see you again!

Rated 5 out of 5 stars

Professional

Professional

April 17, 2026
Unprompted review
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Reply from FineDay Funds

We truly appreciate your amazing 5‑star rating, Linda Wilcox! Hearing that your experience was professional is a huge win for our team. Thanks for choosing us and have a fantastic day ahead!

Rated 5 out of 5 stars

Because yall give people a chance and…

Because yall give people a chance and me thank you

April 17, 2026
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Reply from FineDay Funds

Dear Stacy,

We truly appreciate your kind words and are grateful you shared your experience with us. Giving people a chance is something we care deeply about, and it means a lot to know it made a difference for you. Thank you again, and we look forward to continuing to support you!

Rated 5 out of 5 stars

Good people

Good people

April 17, 2026
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Reply from FineDay Funds

Dear Customer,

We truly appreciate your kind words and are grateful you took a moment to share them. It means a lot to us to be seen as good people, and we’ll continue doing our best to serve you well. Thank you again, and we look forward to helping you next time!

Rated 5 out of 5 stars

Customer service

April 16, 2026
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Reply from FineDay Funds

Dear Customer,

We truly appreciate you taking the time to share your thoughts about our customer service. Your feedback means a lot to us, and we’re grateful for the opportunity to serve you. Thank you again, and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Easy to work with

Easy to work with

April 15, 2026
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Reply from FineDay Funds

Thanks for the fantastic rating, Patricia! Hearing that we were easy to work with absolutely makes our day. Hope to work together again down the road.

Rated 5 out of 5 stars

They care,and make sure that you happy…

They care,and make sure that you happy with everything, before you hang up..explained everything.

April 16, 2026
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Reply from FineDay Funds

Thank you for your feedback. We’re pleased to hear our team ensured everything was clearly explained and to your satisfaction. We appreciate your trust.

Rated 5 out of 5 stars
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Reply from FineDay Funds

Dear Jose,

We truly appreciate your kind words and are grateful you took a moment to share your experience. It means a lot to us that the process felt smooth and seamless for you. Thank you again—we look forward to working with you anytime!

Rated 5 out of 5 stars

They are kind,and easy to work with you

Customer service was easy to talk to. Payment is set up for automatic makes it nice.

April 10, 2026
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Reply from FineDay Funds

Thank you so much for your five‑star review and for taking the time to share your experience with us. We’re truly glad to hear that you found our team kind and easy to work with, and that our customer service made you feel comfortable and supported throughout the process. It’s especially great to know that setting up automatic payments has been convenient for you, as we aim to make account management as simple and stress‑free as possible. Your feedback validates the care our team puts into assisting our customers, and we’re always here if you ever have questions or need assistance in the future. We sincerely appreciate your trust and the opportunity to serve you.

Rated 5 out of 5 stars

Response to loan request

Response to loan request

April 11, 2026
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Reply from FineDay Funds

Wow, thank you for the fantastic 5‑star review, Customer! We’re glad your loan request was handled quickly and clearly. Your support keeps us motivated. Come back anytime!

Rated 5 out of 5 stars

This loan company allowed me to…

This loan company allowed me to refinance my loan i gladly appreciate that.

April 14, 2026
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Reply from FineDay Funds

Dear Customer,

We truly appreciate you taking the time to share your experience, and we’re so grateful we could help you refinance your loan. It means a lot to us to know that our support made a positive difference for you. Thank you again for trusting us—we’re always here if you need anything in the future!

Rated 5 out of 5 stars

Was very helpful and very fast

Got me what I wanted and helped me get through the process without any problems.

April 14, 2026
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Reply from FineDay Funds

Dear Keenan Hardiman,

Thank you for taking the time to share your five‑star experience with us. We’re truly pleased to hear that our team was helpful, efficient, and able to guide you through the process smoothly without any issues. Providing fast, clear, and supportive service is exactly what we strive for, so your feedback means a great deal to us. We appreciate your trust in our company and are glad we could help you get exactly what you needed. If you ever have questions or need assistance in the future, we’re always here to help.

Rated 1 out of 5 stars

I got approved for a loan and paid it…

I got approved for a loan and paid it off early.I applied for another long and I was rejected for a smaller amount.I don't understand that

April 11, 2026
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Reply from FineDay Funds

RC, we appreciate you taking the time to leave a review, and it’s awesome to hear you successfully paid off your previous loan early. I’m sorry for the frustration around the recent denial — that’s never the experience we want for you. Loan decisions can shift for a variety of reasons, and we’d love the chance to walk you through what happened. Thank you again for your feedback, and we hope to assist you better moving forward.

Rated 5 out of 5 stars

Great service

Great service

April 10, 2026
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Reply from FineDay Funds

Hi Marta,

Thank you for taking the time to leave us a five‑star review and for sharing your feedback about the great service you received. We truly appreciate you choosing our company and are pleased to know that your experience met your expectations. Providing dependable, respectful, and efficient service is always our goal, and your comments affirm that our team is delivering on that commitment. If there is ever anything more we can assist you with regarding your account or future needs, we welcome you to contact us, and we look forward to continuing to serve you.

Rated 5 out of 5 stars

Excellent service

April 9, 2026
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Reply from FineDay Funds

Marie, we really appreciate you leaving this review—thank you! It’s great to know that our team provided excellent service and made a positive impression.

At the same time, we’re sorry for anything that didn’t quite meet expectations. We’re always working to improve, and your feedback is an important part of that process.

Thanks again, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

Easy n fast to help when the cutumer…

Easy n fast to help when the cutumer need the fund

April 10, 2026
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Reply from FineDay Funds

Thank you for the fantastic feedback, Yuniar! Speed and support matter, and we’re glad we could be there when it counted. We appreciate you and hope to serve you again soon.

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