Fine Drams Reviews 102

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

While looking on line for dimple whiskey.hard to get here in UK At affordable price. Came across FINE DRAMS. Very reasonable prices and shipping . Hats off to fine drams and courier service... See more

Company replied

Rated 5 out of 5 stars

Currently, the best european bottle shipper to the USA,bar none. Great selection,prices comparable to airport duty-free shops, bullitproof packaging,fast shipping with fair postage prices around $15 p... See more

Company replied

Rated 1 out of 5 stars

My 3rd Order from Fine Drams in a month, first 2 no problems. 3 order a single bottle of Highland park cost £190 saving 10 on list price at highland Park. letter from Parcel force demanding £72.64 imp... See more

Company replied

Rated 5 out of 5 stars

Great selection. Ordered some rather rare rum. Delivery was one day faster than originally promised. Packaging was *extremely impressive* with layers of huge air-bubble plastics surrounding spec... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Fine Drams is an online whisky shop specializing in all things whisky - Scotch single malt, Irish, and American whiskies, & much more.


Contact info

2.8

Average

TrustScore 3 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent company tried everywhere to…

Excellent company tried everywhere to get tunel de mallorca got it from here Excellent service and the postage was very reasonable. Will use them again great range of Jack Daniel's shame that many were out of stock.

August 11, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Hi Marcia,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

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Rated 5 out of 5 stars

Highly Recommended

I live in the US and ordered whiskey from them. I wasn’t able to find this whiskey anywhere else online, but FineDrams had it in stock and for a great price. The product arrived in a timely fashion and in perfect condition. I am very happy with that purchase and would definitely buy from them again.

July 1, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Hi John,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

Excellent and very fast shipping to…

Excellent and very fast shipping to England. Placed about 5 or 6 orders since last year. All perfect and very secure packaging.

Please keep up the great work and try and add more Bourbon! Difficult to buy at reasonable prices here

June 30, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Hi John,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

Ordered (late) Wednesday, sipping Tuesday.

Ordered Wednesday evening, addition to order (my bad) dealt with instantly via email, shipped Thursday, sipping in UK on Tuesday.
Couldn't have been a better experience, thank you Jonas and Fine Drams.

June 14, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Hi John,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

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Rated 5 out of 5 stars

Leaked bottle replaced immediately!

My order arrived in quite a wet box. On inspection the seal of the bottle had broken, which caused the cork to leak. So not caused by the transporter. I took pictures and informed the shop. They send me a new replacement bottle immediately and I can keep what is left in the old bottle. Excellent service! TY

May 20, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Hi Eric,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

Excellent service and a tremendous…

Excellent service and a tremendous collection of whiskeys at affordable prices. Will definitely be ordering again.

April 8, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Hi Jack,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

Excellent service

Excellent service my order was with me within 5 days and was expertly packaged and products in pristine condition. I saved £20 - £25 on the bottles of Don Julio I ordered way below UK retail prices.

Would highly recommend and use again.

March 29, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Hi LouLou,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

Excellent service and a great selection…

Excellent service and a great selection of Scotch, Rum and Brandy, which are my main interests. Quick shipping to the USA.

March 17, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Orly,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

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Rated 5 out of 5 stars

Very impressed with fine drams

Very impressed with fine drams. Excellent price and speed of delivery considering international shipping. Also item was very well packaged. Would use again. Many thanks.

February 3, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Mark,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

While looking on line for dimple…

While looking on line for dimple whiskey.hard to get here in UK At affordable price. Came across FINE DRAMS. Very reasonable prices and shipping . Hats off to fine drams and courier service for excellent service. Five days from ordering to delivery.
Will de using FINE DRAMS in near future.
HIGHLY recommended.

Order no. 709069

Cheers/ Nobel.

David j peet

January 14, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear David,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

Great Service

A great a service and will use again for their price point and choice. Also having an issue resolved swiftly was greatly appreciated.

January 13, 2022
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear JT,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

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Rated 3 out of 5 stars

Never received my order

I ordered several bottles and had a large order in 3 different shipments. They never came and were returned to sender. I have emailed several times and called with no response. Very deceptive and very poor communication. Will never purchase from here again.

Edit... Finally got info and they resent 2 packages and got 1 out of 3 packages. 1/2022

January 8, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible.they advertise…

Absolutely terrible.they advertise white rabbit SALOON 120TH ANNIVERSARY SHOWING THE BOTTLE.
then send you the bottle off.SPECIAL EDITION.
Very very crafty company very clever way of misleading the public.just please beware of when buying jds white rabbit saloon 120th anniversary. Believe me you won't receive whats advertised.the guy was no help what so ever basically dident want to kno.ive learnt my lesson il only buy from the UK in future.and not little backstreet company's abroad.someone who knos about whiskey were its made how its made etc etc don't need to read a very long right up about the product.then right at the end put basically item advertised is not what youl get basically they send a substitute. You should put the picture of what your selling not what your not selling.i will expose this company for what they realy do all over social media and other sites until I get an outcome.instead of exscuses

December 2, 2021
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Ali,

Thank you for taking your time to review us.

I'm sorry to hear that you feel we've deliberately misled you. We can't guarantee that every image on our website is correct down to the smallest label changes. It is even noted in the description on our website that this is not the 120th anniversary edition.

Cheers,
Jonas

Rated 5 out of 5 stars

Good company, great prices

Had an excellent experience with this company. Really good comms, and the goods were packed extremely well and dispatched quickly. UK import duties and handling charges were a little more than I’d calculated, but I still managed to make a worthwhile saving on local prices (no thanks to Brexit). Recommended, especially for purchases not generally readily available. If you’re a UK buyer, just make sure you do your sums first.

November 20, 2021
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Annec,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 5 out of 5 stars

The experience with the company is…

The experience with the company is normally good until you have to get a refund and only get some of your money back. They claim the brexit is the cause of not getting a full refund. Also not giving brexit warning costs,everyone be careful.

November 20, 2021
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Colin,

Thank you for taking your time to review us.

Cheers,
Jonas

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Rated 5 out of 5 stars

Online ordering - the way it should be

Currently, the best european bottle shipper to the USA,bar none. Great selection,prices comparable to airport duty-free shops, bullitproof packaging,fast shipping with fair postage prices around $15 per bottle on multiple bottle purchases. What's not to love? Much easier than searching for bottles during overseas travel,dealing with customs in person,and lugging the extra weight around.I've placed several orders with them over the years,and every one has been delivered in perfect condition,in about a two week timeframe. 👍

November 15, 2021
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Scott,

Thank you for your kind words, and for taking your time to review us.

Cheers,
Jonas

Rated 1 out of 5 stars

I ordered a bottle of whisky two months…

I ordered a bottle of whisky two months ago.

Was not told about extortionate shopping fees so was declined when I had to pay £32 to receive my £31 bottle of whisky.

It’s now been back with Jonas from fine drams for ten days and I have no refund.

He’s ignoring my emails.

Don’t buy from here- he’s literally stolen my money and got his product back.

I’m writing this review in hope that I actually get some communication with them.

November 8, 2021
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Anthony,

Thank you for taking your time to review us.

We replied to your email from earlier today, letting you know that we have yet to receive the package that you arranged to be returned to us. We will issue a refund when the package has been received in accordance with our standard policy.

Cheers,
Jonas

Rated 2 out of 5 stars

Damaged Goods - 50% refund

I order several bottles off of Fine drams which took almost a month to arrive - I know things are difficult due to Brexit so no problems there. One bottle, however, had its seal broken and clear evidence that some of the liquid had actually leaked out. I sent pictures and asked for a refund (as the website clearly states this is not a problem with damaged bottles). I was told I’d have to send the damaged bottle back to get a full refund and, after much discussion, agreed upon a 50% refund without having to send the bottle back. I’ve checked what other online retailers do when it comes to damaged goods and they all offer a full refund - I’m disappointed Fine Drams failed to do so and will use other retailers in future.

October 31, 2021
Unprompted review
Fine Drams logo

Reply from Fine Drams

Dear Sean,

Thank you for taking your time to review us.

Cheers,
Jonas

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