finelliclothing.com Reviews 25

I have only bought online from Finelli, and the quality and service has been really good. The styles are unique and interesting, and the items I have bought have been good quality. I have contacted them several times on social media for information about items zor to ask about styles shown on their social media, and they have been very helpful. In some cases they have got items made in my size when they were out of stock. My experience is that they are honest and helpful, and I have ordered several time and haven't had a problem (be aware - some times orders can take a few weeks if they are waiting for stock, but nothing to worry about). The designs are unique and the customer service is excellent.

Very good service and comfortable atmosphere. The clothes seem very well made and there are nice unique items.

Amazing quality of all the materials and clothing items. I visited the store to be able to see all of it and feel the material and i was instantly thrilled. I got to learn more about the backstory of the brand and the owner which makes it even more special and feels really good to buy from. The owner is really open about the production process and i could feel how much he cares about the quality of his products. This shows in all of the items i got to see. The staff is very helpful and patient. I felt comfortable to take time deciding what i want. Finally a brand that is not made by already rich people! It is young and approachable. I‘m so happy with my purchase!!

I had a great experience with Finelli Clothing. Their customer service was prompt, responsive, and incredibly helpful throughout the entire process. They answered my questions quickly and made everything smooth and easy.

I purchased the brown fur collar leather Jacket along with the matching brown leather pants, and the quality is truly exceptional. The leather feels premium, the fit is excellent, and the craftsmanship really stands out. The set looks even better in person and feels like a high-end piece that will last for years.

Highly recommend Finelli Clothing if you’re looking for top-quality leather pieces and excellent customer support!

I had a really positive experience with Finelli Clothing. From the start, everything felt welcoming and well-organized. The staff were professional, approachable, and genuinely supportive throughout the entire process. I always felt comfortable asking questions, and they made sure I understood everything clearly.
What stood out most to me was how respectful and attentive everyone was. It didn’t feel rushed or impersonal at all—they actually took the time to listen and help. That made a big difference and showed how much they care about their customers.
The service was thoughtful, patient, and exceeded my expectations. I felt valued the whole time, and that’s something I really appreciate. Finelli Clothing does a great job creating a supportive and professional environment. They communicate clearly, treat people with respect, and genuinely care about providing a great shopping experience. Their attention to detail and positive attitude really set them apart.
I would definitely recommend Finelli Clothing.

Take a bit to arrive but quality is amazing. Packaging makes you fell like you bought a thousands euros product. With this quality and details they’ll go far

I recommond this store for anyone with an interest in street wear.
There is a big selection of clothes snd the quality of the clothes exceeded my standards.

Super disappointed to be leaving such a bad review. Waited weeks for the bag which looked amazing online.

It came and and I wasn’t super happy but I thought it will work as a secondary bag. Took the tag of it and the clip fell off, once inspected it further it was clear that the ‘metal’ clips were just stuck on and will all 100% fall off at some point meaning you can’t properly close the bag.

The owner promised me a new bag, then redacted this.

I would avoid wasting a lot of money for a very cheap quality bag, either grab one from a high street store which will cost half the price or pay double and get a quality good brand.

I’ll be seeking a full refund. Avoid wasting your mineh like I did!

everything in this store is amazing, i get in and i want to buy everything.

WARNING: Read to the end if you don't want to be completely scammed!
First of all, the measurements they use in their product descriptions are random and inaccurate, the quality is appalling and extremely poor (and they dare to call it luxury!!). After ordering an item with the wrong size and terrible quality, I requested a return. They sent me a label, and I immediately returned the item, which they received two days later (early November). The tracking proves it, and it's clear! Since then, they have NEVER refunded me and are using every possible tactic to avoid paying me, even going so far as to invent a new return address in the United States. However, I requested a return through their platform, and I have proof that they sent me by email with their own label, which is based in Switzerland!! I don't usually leave reviews online, but please be aware that these reviews are extremely dishonest. Be very careful and think twice before making a purchase on this fraudulent website. I am available if anyone wants to contact me; I will provide all the evidence I have.
ATTENTION à lire jusqu'au bout si vous ne voulez pas vous faire littéralement "Arnaqué"
Déjà pour commencer, les mensurations qu'ils utilisent sur les descriptions des produits sont aléatoires et fausses, la qualité est pitoyable et de très mauvaise qualité (et ils osent utiliser le mot luxe!!) Après avoir commandé un article donc la taille est fausse et la qualité est piteuse, j'ai sollicité un retour et ils m'ont renvoyé une étiquette et j'ai tout de suite renvoyé l'article qu'ils ont reçu 2 jours après (soit début novembre) le tracking et le suivi le prouve et c'est net! et depuis, ils ne m'ont JAMAIS remboursé et ils utilisent tous les stratagèmes possibles et inimaginables pour ne pas me rembourser allant même jusqu'à inventer une nouvelle adresse de retour aux états unis, or, j'ai sollicité un retour sur leur plateforme et j'ai les preuves qu'ils m'ont envoyé par mail avec leur propre étiquette qui est basée en Suisse!!
Je n'ai pas l'habitude de laisser des avis sur internet, mais sachez qu'ils sont extrêmement malhonnêtes et faites très attention et réfléchissez avant de faire un achat sur ce site frauduleux et je reste même à disposition si quelqu'un veut me contacter, je lui fournirais toutes les preuves que j'ai.

Great service!
After placing an order in the online shop, I realised I had entered my address incorrectly. I emailed customer support and received a quick response. The issue was resolved straight away, and I received my item within two days. The jacket I ordered is great quality, and I’m very happy with my purchase. Thank you to the Finelli team!

Finelli was outstanding! The customer service was truly exceptional friendly, attentive, and quick to help with anything I needed. The whole experience felt smooth and welcoming from start to finish. I’ll definitely be returning!

Great customer service, I was very pleased with my experience.

The employees were extremely helpful in store and gave me good recommendations. I bought the leather jacket. Amazing quality.

At first they were really helpful via Instagram but soon as i ordered i did not heard anything for almost 3 weeks. Only thing i got was order confirmed. I contacted them 3 times before they answered. Now it’s been email to email them promising my order will be sent in a few days.. this was a week ago..

I bought a Star T-shirt, €89 is what i paid.
The silver studs on the t-shirt all fell off after 3 days and cracks are appearing in the white star on the front. It was said to be good quality, but I don't see much of that.

I have been waiting for my order to be sent like three weeks now. The only thing I have recieved was order confirmation and that the payment was succesful for sure. I Have been trying to contact the team for multiple times now and no one answers. Worst customer service ever. Don’t think the order never arrives.

Ordered the zip up hoodie and it came very quickly really high quality would recommend

Worst costumer service ive ever experienced.

I bought somerhing from finelli clothing, that wasnt as shown in the pictures, and the printing on the shirt wasnt good quality, when i returned the item, i had to write 8 emails before i could get my gift card, refund wasnt possible, they didnt answer any mails, until the 8th one. NEVER BUYING FROM FINELLI CLOTHING AGAIN.