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4.4

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Undelivered/Tracking Issues

My order was supposed to be delivered 8-11 December.
Tracking says;
The sender has let us know they have despatched your item.
More information will be available once we have received your item and scanned it into our network.
Tracking number:

Fine Nordic stated when chased, the order would be with me by today….

December 11, 2025
Unprompted review
FineNordic logo

Reply from FineNordic

Dear NAB,

We apologize that tracking was confusing and your package was delayed. It was delivered today, 1 day later than estimated. Delays are to be expected around Christmas, as I hope you understand.

With best regards
Jonas Larsen

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Rated 1 out of 5 stars

don't recommend it to anyone

If your parcel is lost by DHL you will not get a refund for your purchase, they will ignore you and make you fill out stupid paperwork. I don't recommend it to anyone, ever.

UPD! My order was not delivered a month ago. Don't buy from them, if something with the order goes wrong - you will be left without the order, money and help. I just lost 200 euros and no one wants to be responsible for the fact that the order was not delivered to me.

January 14, 2025
Unprompted review
FineNordic logo

Reply from FineNordic

Dear Анастасия Федина,

We're sorry if your package is lost. Your package shows as delivered, so we need you to sign a sworn statement before we can start an investigation with DHL. As you have refused to do this, we're unable to proceed with a claim.

With best regards
Jonas Larsen

Rated 5 out of 5 stars

Excellent service

I placed two orders for porcelain items from Finenordic and on both occasions everything arrived immaculately packed and quickly in Portugal. Shipping price is fair.

June 15, 2021
Unprompted review
FineNordic logo

Reply from FineNordic

Hi Teresa,

Thank you for your kind words, and for taking your time to review us.

With best regards,
Jonas Larsen

Rated 5 out of 5 stars

Recently ordered finenordic

Recently ordered from finenordic what can I say "Amazing" order came with 7 days order was wrapped to perfection box was well padded, all items in perfect condition couldn't fault anything an i would definate reccomend im very pleased with my order very eased with customer service definate 100%reccomrnd this company 😊

June 5, 2021
Unprompted review
FineNordic logo

Reply from FineNordic

Hi Beverly,

Thank you for your kind words, and for taking your time to review us.

With best regards,
Jonas Larsen

Rated 5 out of 5 stars

Product arrived well packaged and…

Product arrived well packaged and within the time frame advised. I could not be more pleased with this item.

March 15, 2021
Unprompted review
FineNordic logo

Reply from FineNordic

Hi Beverly,

Thank you for taking your time to review us.

With best regards,
Jonas Larsen

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Rated 4 out of 5 stars

Beautiful designs

I absolutely love the designs, beautiful, elegant and chic. It's a bit pricy but very unique. Products are packed well and delivery is speedy.

September 15, 2020
Unprompted review
FineNordic logo

Reply from FineNordic

Dear A Thomas,

Thank you for your kind words, and for taking your time to review us.

With best regards,
Jonas

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