Placed an order through Finettchi and within hours the item was dispatched and on its way to me! The customer service was amazing throughout, advising of all delivery updates too! The managing directo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow thank you Finettchi, I sold my Balenciaga triple S they were in mint condition, but they offered me a really fair price. They kept me updated constantly when they received the parcel, when they we... See more
Great experience with a great company. I contact Finettchi to discuss selling a pair of trainers. Throughout the whole process, I was fully informed and expectations were set with regards to the proce... See more
My 3rd time buying from finettchi they are one of my regular go to shops they always provide top quality items & customer service everytime. Every question i asked them was answered and my item was de... See more
Company details
Written by the company
Authenticated, curated luxury fashion - ready to buy.
Contact info
Finettchi, G2 4JR, Glasgow, United Kingdom
- clientservices@finettchi.com
- finettchi.com
Disappointed
I’ve previously had very good experiences with Finettchi which makes writing this review rather disappointing.
However, I placed an order 23/08 and was advised that the item would be dispatched the following Monday 29th or Tuesday 30th. By Friday 2nd September the order was cancelled with no explanation other than “we did not have enough stock to fulfill your order”. My husband also placed an order and had the same thing happen. I’m curious that a small store like this can have that happen on two separate orders and not have an reason as to why - especially taking so long to cancel the orders also.
I’ve missed out on other similar items now due to time waiting on the Finettchi order.
Never again
Never again
still waiting for my order paid for delivery that supposes to come 1-2 days by DPD now it’s 14 days and still nothing
I love shopping here
I love shopping here! They have a huge selection of clothes. All the sales people are friendly and helpful.
Ordered 1/7/22 Its now 15/7/22 very…
Ordered 1/7/22 Its now 15/7/22 very slow normally next day
Absolute Scum of the Earth.
Most of the reviews on here are false due to them offering more money if you leave a good review via trustpilot when you sell to them! Coustomer service is none existent! I’ve been waiting for a reply now for 5 business days and have still not received payment even though my item is showing on the website. They are quick enough to give you an offer and even that is a low ball offer but if you accept it then once they have you item all contact goes dead and they don’t reply! I’d rather sell my ar$e than sell to this company again!!!!
Customer service was outstanding and…
Customer service was outstanding and the order came next day as promised! 10/10 would Definatly recommend ordering from here!!!
Excellent Service
Delivery was good
Delivery was good , my shoes are very good quality. Thanks
Back Again
I’ve used Finettchi multiple times now to sell my trainers to - very efficient service provided, good quotes given, quick to make payment and update you as to what is going on.
As long as they’re buying I’ll be selling to them Inshallah!!
Great variety
There's plenty of variety in all designs and colours, with something to suit every taste.
Excellent service
Excellent service. Been a customer for a couple years now. Selling and buying always very easy and very trustworthy. 5/5
quick and easy as well as good offers…
quick and easy as well as good offers on items
Top tier service! Highly recommend!
Top tier service! Highly recommend to anyone considering buying of selling. Professional and efficient
Great service
Great service, impressed with speed and service!
Brought a Gucci bag, was packed perfectly! Definitely recommend to use!
Amazing service as usual
Great Experience
Great Experience! Process is extremely quick! Easy to sell clothes to!
I’ve sold a couple of items to…
I’ve sold a couple of items to Finettchi now and there service is always second to none, they offer a fair price and are always very efficient in transferring the money over for your goods.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








