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I ordered on the website and did not get a tracking number. It was just before Christmas so I thought it might take a moment. But I have not receive my order, no one is answering emails or messages on Etsy. Looks like a scam.
This is most probably a scam. We never received our order and they don’t answer either.
Order never received and never received a refund. I need to make a inquiry to my bank in order to get my money back. It´s a trully scam.
I ordered this last December with a guarantee that it would be here by Christmas. I never received it. Sent them an email in April and they told me that the address had not been recognized by the shipping company but they would resend it that week. It is now May and still nothing which leads me to believe that this is a scam or a very poorly run business.
I ordered from them at the beginning of August and received a confirmation. But then nothing was heard for several weeks. No response by email and when I messaged them on Instagram they told me they would take a look immediately. Still haven't received anything yet. I wrote to the support team and also other messages on Instagram. The company has not yet responded. I made an order for 80 CHF and received nothing for my money. A pity...
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