fionafranchimon.com Reviews 1,040

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, especially for hair care and styling. Many people highlight the unique design and how well the items hold various hair types, making them a valuable addition to their routine. The delivery service is frequently described as fast and seamless, with many consumers appreciating the premium packaging. However, some customers expressed dissatisfaction with the price, finding certain items to be expensive for their perceived quality. There were also occasional issues with the ordering process, such as unexpected shipping charges or delays in order fulfillment. A few people reported that some plastic clips broke easily or that metal plating wore off quickly, leading to concerns about durability.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the quality and effectiveness of the... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality of products like... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process, quick... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers experienced fast and easy... See more

Price

Users describe negative interactions with price, consistently reporting that products are overpriced and not... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using fionafranchimon products for 2 years and love healthy and shiny my hair has become. I started with the pins which I own several. I broke my dark green pin and requested through tg... See more

Company replied

Rated 4 out of 5 stars

Your clips are not only beautiful, but they really work. I have long fine hair, and they stay put in every situation. However, I really don't know about the quality of the plastic clips: a couple... See more

Rated 4 out of 5 stars

I appreciate the discount 25% given to my last order but disagree that the hairpins are very easy to be broken My friend Michela who also ordered after having seen my pin also is disappointed for t... See more

Rated 4 out of 5 stars

Hello as you mentioned I don’t have my order yet but it’s on its way. My experience so far has been good. I accidentally ordered an item that I hadn’t realized was in my cart. I sent a note to custome... See more

Company replied


Company details

  1. Hair Product Store
  2. Hair Salon

Written by the company

Fiona Franchimon is a premium haircare brand founded by Dutch hairstylist Fiona Franchimon. With a focus on timeless elegance, innovation, and quality, the brand combines professional expertise with a refined aesthetic. Known especially for the Nº1 Hairpin, Fiona Franchimon offers beautifully designed, functional hair accessories that aim to simplify hairstyling without compromising on style or comfort. Each product is carefully developed to suit a variety of hair types and is crafted with both performance and durability in mind.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Love the small hair clips

Love the small hair clips. I have short hair and quite fine hair too, so the normal ones weren’t that great for me, but the small ones work perfectly. Keep my hair in place all day.

April 28, 2025
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Rated 3 out of 5 stars

Not for every type of hair

The order was easy, the delivery fast.
First I ordered the normal sized hair pin and shortly after the smaller ones. Unfortunately both sizes couldn’t be fixed as easily as shown in the video. Maybe my hair is too fine? For me the pins did not work as expected.

July 25, 2025
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Rated 5 out of 5 stars

Amazing product

Amazing product. I love these hairpins. At the beginning I was a little bit sceptical but once tried I can definitely recommend them. Ordered different ones, can’t wait to receive 😍

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended!

All good, very transparent process of ordering and receiving the package. Customer friendly ! And the product itself is great !

November 27, 2025
Rated 5 out of 5 stars

Smoothing to get healthy hair again

I have thick, coloured hair with frizz - - the shampoo, conditioner and especially the oil from Fiona Franchimon are very very helpful to my hair. Now I have ordered the new hair cream and I hope it will smooth my hair that it will be a little bit shiny again.

February 17, 2026
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Rated 5 out of 5 stars

Fantastic Experience

Easy delivery, goods received as ordered. Thank you! I was able to avail of a deal to receive multiple clips for discounted pricing.

July 31, 2025
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Rated 5 out of 5 stars

They are awesome

They are awesome. I have thick hair and two of the pins hold really well!

I bought some other brand and no comparison. You can feel the difference and they don’t make your head hurt.

Aw

February 9, 2026
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Rated 5 out of 5 stars

Super service

Super service, postal information was perfect. Received my pins in a few days. Am wearing one right now. They are adopted. For sure. Elegant and classy packaging they would make a lovely present.

February 2, 2026

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