Firefish Reviews 147

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform intuitive and easy to navigate. Many highlight the efficiency and speed of the service, particularly in loan matching and processing. People also appreciate the product, noting its transparency and the ability to leverage Bitcoin without selling it. The website is frequently described as clear and user-friendly, and customer service is often commended for being responsive and helpful. However, some people were dissatisfied with the customer service, reporting issues with unresponsive support and automated replies during the onboarding process. A few other people also felt that the registration process was problematic, leading to difficulties in completing their accounts.

What people talk about most

User experience

Consumers find the user experience to be very positive, praising the platform's ease of use and intuitive... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and professional... See more

Product

People report positive experiences with the product. Customers are highly satisfied with Firefish, describing... See more

Website

Reviewers mention positive feedback about the website, highlighting its intuitive and user-friendly... See more

Customer service

Clients share positive opinions on customer service, with many praising the quick, responsive, and competent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firefish.io offers a refreshingly simple and transparent way to get a loan backed by Bitcoin. The platform walks you through the process in clear steps: set your terms, get matched with a lender, lo... See more

Rated 5 out of 5 stars

I am super satisfied with Firefish! The entire process went off incredibly smooth, and the platform is intuitive and easy to use. I got my loan deal matched in a matter of hours. It puts you in contro... See more

Rated 5 out of 5 stars

It is an amazing system to lend against Bitcoin by having bullet proof collateral and for lender great advantage for basically risk free lending ... it is peer to peer, using escrow, smooth user inter... See more


Company details

  1. Cryptocurrency Service

Written by the company

Firefish is a global, non-custodial platform that enables users to access cash or stablecoins by using Bitcoin as collateral—without ever needing to sell it. Whether you're looking to borrow or earn, Firefish connects people directly in a secure, peer-to-peer marketplace. Security and transparency are at the core of everything we do. Bitcoin collateral is stored in a multi-signature escrow, where no single party—including Firefish—can access your funds unilaterally. This decentralized model removes the risks common with centralized lending platforms. Borrowers receive loans in traditional currencies or stablecoins, while retaining their Bitcoin exposure. Investors earn interest by funding loans backed by overcollateralized Bitcoin, all without needing to handle crypto directly. Available to users in supported countries around the world, Firefish makes lending and borrowing simple, transparent, and secure. Our platform is built on open, auditable technology and supports multiple languages, making it accessible and user-friendly for everyone. Firefish: Keep your Bitcoin. Unlock its value.


Contact info

4.8

Excellent

TrustScore 5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and quick

All good, very easy and smooth experience.

What's missing: Loan rollover so I never have to pay the principal back. Are you guys working on that ?

Thanks 👍

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Number One in Bitcoin Loans

Perfect for trustless P2P Bitcoin Loans. Open Source and no counterparty risk. Intuitive Website and sleek design. More and more functionalities and automations in the pipeline. Nice peers who act very fast and reliable.

November 20, 2025
Unprompted review
Rated 2 out of 5 stars

I was genuinely interested in joining…

I was genuinely interested in joining Firefish as an investor and exploring the platform's potential. Unfortunately, my experience so far has been disappointing. I attempted multiple times to complete the registration process, but it consistently failed.

Even more concerning is the support service: emails remain unanswered, and the instant-messaging assistance appears to be fully automated, with no human response at all. For a company positioning itself as an innovative and investor-focused platform, such a lack of direct support and efficiency is unexpected and discouraging.

At this stage, I am still willing to evaluate Firefish, but I sincerely hope the team will improve their onboarding process and provide actual human assistance to prospective investors. Without this, it is difficult to build confidence in the platform.

November 5, 2025
Unprompted review
Firefish logo

Reply from Firefish

Hey there!

We’re sorry to hear about the issues you faced. We double-checked and couldn’t find any failed onboarding attempts during that time, and we haven’t received an email from you yet. Our support is 100% human, we respond to every message personally.

Please reach out to us directly at hello@firefish.io, and we’ll get you set up right away. We’d love to help you explore the platform properly.

Firefish Team

Rated 4 out of 5 stars

Firefish is a great way to borrow fiat…

Firefish is a great way to borrow fiat by using Bitcoin as collateral—no need to sell your Bitcoin. The onboarding is smooth, with instant approvals and a user‑friendly mobile app that mirrors the web interface. Security is top‑tier: Bitcoin sits in multi‑signature cold wallets while fiat is FDIC‑insured

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Completely transparent - no rehypothecation

Completely transparent process for borrowers and lenders - everything is done on chain. I've done a full round trip (borrow, pay off, bitcoin returned) with no friction whatsoever. This is the bitcoin lending product bitcoiners have wanted for years. Thank you!

October 27, 2025
Unprompted review
Rated 4 out of 5 stars

Really easy User interface

Really easy User interface. Super efficient communication. Would like to see a few examples of the liquidation scenarios using actual examples. Overall really good experience and the product is incredible for BTC Hodlers.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent user experience

Excellent user experience, works like a charm. Superb utility. Finance your life with your bitcoin. Responsive support. Great referral system.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Firefish delivers a truly innovative…

Firefish delivers a truly innovative way to borrow fiat cash by using Bitcoin as collateral—no need to sell your Bitcoin. The onboarding is lightning‑fast, with instant approvals and a user‑friendly mobile app that mirrors the web interface. Security is top‑tier: Bitcoin sits in multi‑signature cold wallets while fiat is FDIC‑insured.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

A lovey idea

It is a lovely idea to live off your BTC stack while it appreciates in time. Gives BTC a real utility for usual folks.

The FF web is nicely structured and user friendly.

Makes everything easy ...

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Just awesome!

Just awesome!!
The kind of service I´ve waited for years as bitcoiner.

Keep up the great work!
Great service, fast and helpful support team, easy going :)

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I've used Firefish multiple times now…

I've used Firefish multiple times now as a borrower and have been very impressed with the process.
It's a big and important point of difference that the bitcoin collateral is held in a multisig and cannot be rehypothecated.
As a borrower, of course I'm hoping that in the future the lending rate will come down.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Firefish is a great way to get money…

Firefish is a great way to get money quickly without tying yourself to a loan with monthly installments for years, and without having to sell your own Bitcoin. That's the true purpose of Bitcoin. The process is super simple and trustworthy. I highly recommend Firefish. The rollover mechanism needs improvement. Instead of having to manually take out a new loan to repay the existing one, there should be an option to use the deposited multisig collateral for a new loan. This is particularly useful when prices are rising. An ongoing loan from April 2025 was almost 200% overcollateralized at the last all-time high and could thus be easily increased. Furthermore, the loan limit of €70,000 should be adjusted in line with rising prices.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Just genius idea and than through and…

Just genius idea and than through and through open source, what more you want for a borrowing platform, similar to eBay?
Maybe a reduction of collateral after you outperform the 2x … will come, just a matter of time to get even better, but already 5stars

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

It is an amazing system to lend against BTC

It is an amazing system to lend against Bitcoin by having bullet proof collateral and for lender great advantage for basically risk free lending ... it is peer to peer, using escrow, smooth user interface and that is just the beginning of this type of lending. Keep up the great job ... this service has a huge future.

October 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look