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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and fair pricing, often noting their reliability and functionality across various items like kettles, stoves, and cooking systems. Many appreciate the thoughtful design, compact nature, and ease of use, making them ideal for camping and backpacking. The efficiency, especially in boiling water quickly and performing well in challenging conditions, is frequently highlighted, providing great value for money. However, some customers experienced issues with specific products, such as a stove developing a fault or an inconsistent flame valve operation. A few people also mentioned problems with product design, like a lid that doesn't close completely or a wire latch that comes unlatched easily. There were also isolated reports of a flawed coffee filter and a plastic lid melting.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and build of... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent build and design of... See more

Price

Customers had positive experiences with price, often highlighting the great quality received for a fair or... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of use,... See more

Value for money

Consumers find the value for money to be positive, often highlighting the great quality, especially for the... See more

Based on these reviews

Rated 5 out of 5 stars

I have Fire Maple’s Antartcti 1.5L kettle, Camping Lantern with glass shade, and Polaris backpacking stove. The kettle is 10 oz heavier than the 750 ml pot I carry sometimes. It heats quickly and t... See more

Rated 5 out of 5 stars

Shipping was a bit slow so be sure to order well in advance of your next adventure, but I love my new stove. I've always been an alcohol stove user, whether backpacking or bikepacking, but for touring... See more

Rated 5 out of 5 stars

I recently purchased a backpacking table which is a pretty innovative design that also supports fuel can and stove while adding place for cups etc. This is a great "light weight" design. I am hopeful... See more

Rated 5 out of 5 stars

As a backpacker turned car camper in old age, I use mostly an old collection of backpacking gear for simple, 1-2 day get always. The missing gear was a solo cooking system to use in the back of my car... See more


Company details

  1. Outdoor Sports Store
  2. Camping Store

Written by the company

FireMaple — Your Mobile Kitchen | An outdoor brand manufactures and markets stoves, cook systems and cookware


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

533 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fire Maple Polaris - awesome!

I use the versatile Fire Maple Polaris cooking system for anything from boiling water for coffee to pairing with their nonstick skillet to cooking meals. Regulated pressure allows me to go full blast to boil water super quick or adjust to low temps when I am cooking/simmering in the pan. Highly recommended for your kit.

October 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Easy camping with Fire Maple

The camping gear from Fire Maple truly stands out in both durability and performance. The stove (polaris) is compact, easy to ignite, and holds up well even in challenging conditions, making it a reliable choice for outdoor cooking. The Petrel G3 pot is equally impressive: lightweight, sturdy, and well-suited for quick heating. Together with my small 6" pan, these products offer a dependable cooking setup. If you're looking for quality gear that simplifies camping meals without sacrificing quality, this brand is worth checking out.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent aftersales service.

I had an issue obtaining a spare part for a firemaple star X2. Although there was only a short time left on the guarantee.
Firemaple customer sevice were able to put everything right, The speed in answering emails is astonishingley good.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I’ve been in contact with the customer service regarding my order. They are very prompt and helpful.
It makes me feel very confident that I would like to buy more items from them. In case something happens they will take care of me properly.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Cooking System with Exceptional Customer Service!

I recently purchased a cooking system from Fire Maple, and I'm really impressed! The quality of the products is exceptional. The system is compact, lightweight, and heats up really quickly, which makes it ideal for camping trips. The set is durable, easy to clean, and the perfect size for outdoor cooking, whether I'm boiling water or making a full meal.

The customer service was excellent. I had a few questions before making my purchase, and the team was quick to respond and really went the extra mile to make sure I had all the information I needed. They care about their customers and made the entire experience seamless.
If you're looking for reliable, high-quality outdoor cooking gear backed by stellar customer support, look no further. I highly recommend this cooking system to any outdoor enthusiast!

October 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Great products

Great products! I have purchased several of their products and have been very impressed by the quality, versatility and overall how well they are made. I'm outdoor person, so my gear is important to me and having great quality gear like Fire Maple, that doesn't break the bank, is absolutely fantastic!! Very happy and satisfied with my purchases.

October 15, 2024
Unprompted review
Rated 4 out of 5 stars

Love the lantern

Love the lantern! The look is sleek and inviting. I've received a lot of "that is so cool" comments. The light output is great and I love how you can control it. The only thing I don't like is how hard it is to turn the fuel adjuster. I also bought the canister cover and it looks fantastic!

September 27, 2024
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Rated 5 out of 5 stars

Such a cool product

I received product and it was everything I expected. I have ordered the portable grill pan and can't wait to use it as well

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Replacing my BSR Stove and Snow Peak Ti pot with the Fire Maple Hornet II and G3 heat exchanger pot for ultralight backpacking.

For the last two years my cook kit has been the ultralight BRS stove and a SnowPeak titanium pot. This combination has been reliable and ultralight, which is important to me as an ultralight backpacker on trips up to 10 days without resupply.
The Fire-Maple G3 heat exchanger pot and Hornet 2 stove attracted my attention as a possible way to save on fuel when boiling water for drinks and rehydrating meals. This is a comparison of my old kit and the Fire-Maple combination.
I measured the time it took to reach a rolling boil with each system using 500ml of cold tap water with an indoor temperature of 75 degrees, at an elevation of 3300' (I live in the sierra foothills). Weights are actual weights from my digital scale.
Time to boiling - Fire-Maple: 76 seconds BRS/SnowPeak: 167 seconds
Weights G3 pot and lid 164gm 5.7oz SnowPeak pot and lid 116gm 4.0oz
Hornet 2 stove 47gm 1.6oz BRS stove 25gm
I was impressed by the difference in boil times, which I attribute to the G3 heat exchanger pot. There is noticeably less heat coming up the sides of the pot with that system and after two boils the 30 locations where the heat exchanger is welded to the pot bottom could be clearly seen as discoloration on the inside bottom of the pot, which is where the heat transfer occurs. One boil with the Fire-Maple system used 7gm of fuel from my half-empty 100gm fuel cannister.
Aside from the 2.5oz weight penalty of the Fire-Maple system there are no other drawbacks. The advantages are quicker boiling times and less fuel consumption, I like the insulated handle which also flips up to secure the lid when not in use, and the stove seems sturdy and well built with a larger support area than the BRS. The stove/pot combination is also very stable even with the small 100gm fuel cannister and automatically centers on the pot due to the slots in the heat exchanger. Neither stove will simmer well, they are meant to be used only full blast for boiling water.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Good response for spare parts

It was very easy to get an spare part.
I accidentally burnt the textile cover and the replacement part was send to me for free, I only payed the shopping cost.

August 21, 2024
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Rated 1 out of 5 stars

It’s been a month since I submitted my…

It’s been a month since I submitted my order with no update.

August 26, 2024
Unprompted review
Fire Maple logo

Reply from Fire Maple

Hi, there

We sincerely apologize that you have not yet received your package. Please email our customer service department to verify the specific status of your shipment. If the package is lost, we can offer a reshipment or a refund.

Thank you for your cooperation.

Rated 5 out of 5 stars

Fantastic stove options

I recently purchased two stoves from Firemaple - the FMS-125 PRO and the Saturn x. Both are remote stoves (i.e. with a gas line to your fuel cannister), the 125 pro being small and portable and the Saturn larger and heftier. Now that I have used both out in the field I can say that I am very impressed with the quality on both stoves. I love the built in ignition, the sensitive fuel control, and a number of other details that make the stoves well designed and well functioning. I would absolutely order from Fire Maple again and am looking forward to a long list of many adventures with my new stoves.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Camping and hiking must-haves

The cookware I purchased for camping and hiking were exceptional. They were lightweight, worked as they should have, easy to clean and took a little beating while remaining reliable and durable. When away from home you need reliable and easy to manage tools. These made it happen.

August 30, 2024
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Rated 4 out of 5 stars

Product fit the bill nicely for my needs

Product fit the bill nicely for my needs, as I only needed a compact stove for hikes. Very lightweight. Works perfectly, just don't forget your own ignition source as there's no built-in striker. Heated 300ml water for freeze-dried meal in 40-45 seconds (@ ~1200ft elevation). Once the water was used, everything cooled down in 10min. Only reason knocked off a star is shipping takes several weeks so not an option to purchase if you have an upcoming need in less than 2 wks.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Elegant ambiance

Really enjoying the Fire Maple orange Gas Lantern and leather canister cover. Burns quietly and adds ambiance to any gathering. Used carefully, it’s a great way to knock the chill off in your tent in the morning!

September 16, 2024
Unprompted review

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