Leah & Lewis were extremely helpful & friendly. Lewis greeted us with no pressure selling just genuinely friendly. He knew exactly where the car was we went to view and left us with the keys. Leah cam... See more
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Review summary
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Reviews shaping this summary
⭐⭐⭐⭐⭐ Fantastic Service from Start to Finish! I'm absolutely delighted with my new Peugeot 208 GT Premium EV! The car arrived in immaculate condition, and I couldn't be happier with my purchase. A... See more
Company replied
My first trust pilot review ever! Want to find a car in the £10k to £15k bracket? Want a range of body types to look at? Want reasonable miles for the age of the car? Want a garage that... See more
Company replied
I'm a returning customer. They always allow people to take a look and decide without the hassle. We found what we were looking for and are very pleased. Ben was very helpful as always
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Company details
Written by the company
If you’re looking for a genuine, reliable and hard-working company for your next car purchase, First4Car is a great place to start. We’re a family-run dealership with over 25 years’ experience, offering friendly advice, knowledgeable staff and a relaxed, no-pressure approach. We’re proud to have been awarded Auto Trader Highly Rated 2026, showing our commitment to keeping our standards high and our customer experience up to date. Alongside this, we’ve also been recognised by West Yorkshire Trading Standards, CarGurus and Auto Trader, and were crowned Used Car Dealership of the Year 2025 for dealerships with over 100 cars, as well as being highly commended for Team of the Year 2025. Whether you’re buying your first car, changing your family car or simply looking for something new, our team are here to help you choose the right vehicle and explore suitable finance options. You can buy in the way that suits you best, from visiting our showroom in person to arranging a fully remote purchase with home delivery. Every car comes with a full MOT, PDI service where required, clear HPI and National Mileage Register checks, plus 12 months’ free AA breakdown cover. First4Car.com
Contact info
1 Occupation Lane, LS28 8HL, Pudsey, United Kingdom
- 0113 257 0000
- sales@first4car.com
- www.first4car.com
4.3
Excellent
239 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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⭐⭐⭐⭐⭐ Fantastic Service from Start to…
⭐⭐⭐⭐⭐ Fantastic Service from Start to Finish!
I'm absolutely delighted with my new Peugeot 208 GT Premium EV! The car arrived in immaculate condition, and I couldn't be happier with my purchase.
A special thank you to Ben, who looked after me throughout the whole process. I was initially quite nervous about buying a car long-distance without seeing it in person, but Ben was brilliant. He reassured me every step of the way, answered all my questions and made the whole experience smooth and hassle-free.
The service from First4Car has been excellent, and the car is exactly as described. I wouldn't hesitate to recommend them to anyone looking to buy a car.
Thank you again, Ben and the First4Car team! 🚗💛
October 12, 2026
Unprompted review
Reply from First4car.com
What a fantastic review to receive, thank you. Buying a car from a distance is a big decision, especially when you haven't had the chance to see it in person, so hearing that Ben gave you the confidence to go ahead means a great deal to us. We're delighted your Peugeot 208 GT Premium arrived exactly as you hoped and that Ben made the whole experience so positive. Thank you for putting your trust in First4Car and for taking the time to share your experience. We hope you enjoy every mile in your new Peugeot.
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I'm a returning customer
I'm a returning customer. They always allow people to take a look and decide without the hassle. We found what we were looking for and are very pleased. Ben was very helpful as always
October 8, 2026
Unprompted review
Reply from First4car.com
Thank you, Daniel. It means a lot that you came back to us for your next car. We’re all pleased to hear you’re happy and enjoyed having a look around without any pressure. Thank you for your kind words about Ben and for trusting us again. Enjoy your new car.
Fab service from viewing to collecting.
Fab service from viewing to collecting.
October 3, 2026
Unprompted review
Reply from First4car.com
Thank you for your lovely review, Hannah. We’re so pleased you felt looked after from your first visit to collecting your car. We hope you’re enjoying every mile.
C4 cactus
Bought a c4 cactus from first 4 car when it was delivered everything looked good until I took it out for a spin then the service light came on checked thru the diagnostics on the screen said next service 16000 Miles so did the standard reset but still kept coming up. They did tell me to return to base as stated on the warranty (fair enough) but the management light kept coming on then off on off on. Then a knocking sound when braking. Then the battery just died. At this point im thinking I can't be bothered with this ringer so im about to sell then I remember no bloody v5 yet(it's been weeks). So bought a new battery got ut fitted. Service STILL not cancelling ecu fine at the moment beginning to think it may have been an auction car as I've seen in previous reviews. Steer clear folks
September 25, 2026
Unprompted review
Reply from First4car.com
We’re disappointed to read this review, particularly as we offered to resolve the issue when you contacted us.
You purchased the C4 Cactus on 28th August and, after reporting the engine management light, we asked you to return the vehicle so we could investigate and rectify the problem. An appointment was booked for 1st September, but unfortunately you did not attend.
For clarity, the vehicle was not a “ringer” and was not purchased from an auction. Prior to sale, this 9-year-old vehicle with over 70,000 miles was independently MOT tested and passed with no advisories.
We are always happy to investigate genuine issues with vehicles we have supplied, but we do need customers to give us the opportunity to do so. We cannot diagnose or rectify a problem when a vehicle is not returned for its booked appointment.
If you would still like us to investigate the concerns raised, please contact our aftersales team.
Very welcoming and helpful staff
Very welcoming and helpful staff. No pushy sales people. Just there to answer lots of questions we had! So many cars to choose from in my price range.
October 1, 2026
Unprompted review
Reply from First4car.com
Thank you so much for your lovely review. We’re really glad you felt comfortable taking your time, asking plenty of questions and having a good look around without any pressure.
We know there’s a lot to think about when choosing a car, so hearing that you had plenty of choice within your budget and felt looked after really means a lot to us.
Thanks again for choosing First4Car. We hope you’re loving the new car.
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I Purchased a car two weeks ago,And…
I Purchased a car two weeks ago,And service was very good and no pressure,it was Ben who delt with us very professional and explained everything we needed to know , thank you very much and we will recommend family and friends,
September 21, 2026
Unprompted review
Reply from First4car.com
Thank you so much for taking the time to leave such a lovely review. It’s great to hear Ben looked after you so well, explained everything clearly, and made the whole experience feel relaxed with no pressure.
We really appreciate your recommendation to family and friends. Enjoy your new car and thank you again for choosing First4Car.
We have been very happy with the…
We have been very happy with the service provided by First4car during the purchase of our car. The whole process was very straightforward and the communication throughout was clear and informative.
Thank you.
September 17, 2026
Unprompted review
Reply from First4car.com
Thank you. Buying a car is a big decision, so hearing that everything felt straightforward and that you always knew what was happening means a great deal to us. Thank you for trusting First4Car with your purchase. We hope you are enjoying your new car.
Great service from all at first4car
Great service from all at first4car, very professional and welcoming.
Love my car.
September 1, 2026
Unprompted review
Reply from First4car.com
Thank you for the lovely review. We’re so pleased you felt welcomed and looked after by the whole team. Even better to hear that you love your new car. Enjoy every mile.
I bought my Citroen C3 in July
I bought my Citroen C3 in July . I asked them before I bought it that I wanted the timing belt. Accelerator , clutch and brakes checking and replacing before I bought it . They said they had an independent ggge that would service and MOT .
After a week of collecting this car I had the timing belt checked only to discover it was cracked and needed urgent replacement . 600.00 £ . First 4 cars stated it was not faultyon purchase but had not been replaced since this vehicle was registered and clearly needed changing or I could end up with a damaged engine. Long and short they agreed to pay 200 £ towards the cost of replacement .
My advice if buying any car 2nd hand is do your checks -last mot and service . If it has a wet belt which can been seen through the oil cap check off it is cracked . It needs replacing if ig is , otherwise if it goes it will damage your engine pistons . Engine will need replacing .
Fortunately I had Citroen and a indep gge who specialise in wet belts check it and both confirmed it needed replacing .
Just as well this belt did not go on driving away from the Gge on the day of picking it up .
I wouldn’t buy from this gge again .
July 20, 2026
Unprompted review
Reply from First4car.com
Thank you for your review. We are sorry that you feel you would not purchase from us again, although we would like to clarify a few points for anyone reading.
The Citroën C3 was approximately four years old and had covered around 67,000 miles when purchased. Prior to sale, the vehicle was independently MOT tested and serviced, and there was no fault reported with the timing belt at that time.
Shortly after purchase, you chose to have the vehicle inspected by other garages and were advised that the timing belt should be replaced as a preventative measure. When assessing a component such as a wet timing belt, it is understandable that a garage may err on the side of caution and recommend replacement where there is any concern over its condition, particularly given the potential consequences should a belt subsequently fail. It is also worth remembering that the garage providing that advice may subsequently be carrying out the replacement work.
That does not, however, automatically mean that the vehicle was sold with a failed or defective timing belt. The belt had not failed, and there was no resulting engine damage.
Nevertheless, we took your concerns seriously and, despite there being no timing belt failure, agreed to contribute £200 towards the cost of replacement as a gesture of goodwill.
Wet timing belts fitted to certain PureTech engines are a known maintenance consideration, and Citroën itself provides additional support in certain circumstances where premature belt degradation has occurred. Manufacturer servicing requirements also depend upon the particular engine, age and mileage of the vehicle.
We feel it is therefore important to distinguish between a garage recommending preventative replacement of a component and a vehicle having suffered a component failure.
We were pleased that the matter was resolved without any failure or engine damage and that we were able to make a contribution towards the preventative work. We are therefore disappointed to receive a one-star review, but we wish you well with the vehicle going forward.
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Fantastic experience with first4car
Fantastic experience with first4car, they actually answered all my questions, got back to me when they said they would and went that extra mile to make the car buying experience a pleasant one, unlike many other dealers I’ve encountered
August 21, 2026
Unprompted review
Reply from First4car.com
Thank you, Steve. We’re really pleased that the team answered all your questions, kept you updated and made buying your car an enjoyable experience. Your comments mean a lot to us, and we hope you’re enjoying your new car. Thank you for choosing First4Car.
Thanks Leah, you’re amazing!
From the first phone call to the collection of her new car. My partner and I have had an excellent experience provided by Leah. The information, knowledge and service we received from Leah, topped with a fun personality was impeccable. Regardless of our budget we were made to feel like royalty. We can’t thank Leah enough. We will definitely be a return customer. Thank you for everything. Clare & Andy.
July 24, 2026
Unprompted review
Reply from First4car.com
What a lovely review, Clare and Andy. We’re so happy Leah made you both feel so welcome and looked after throughout. Thank you for choosing First4Car, and we’ll look forward to seeing you again.
Mike Boddy - Pudsey
Fantastic service from Ben, walked onto site expecting to be bombarded the usual car sales way, I was left to browse at my own pace, Ben was extremely helpful in answering all my questions. The car I purchased was in excellent condition, and everything Ben said would be completed prior to collection was completed. Very happy and would highly recommend First 4 Car - Pudsey.
July 3, 2026
Unprompted review
Reply from First4car.com
Thank you so much for your fantastic review. We’re really pleased to hear Ben looked after you so well and gave you the space to browse at your own pace. It’s great to know everything was completed as promised before collection and that you’re happy with your new car. Thank you again for choosing and recommending First4Car.
Extremely helpful staff
Extremely helpful staff, clear guidance through the entire process. 10/10 would recommend to anyone
June 25, 2026
Unprompted review
Reply from First4car.com
Thank you for the lovely review. We really appreciate your time to share your experience.
Great to hear the team were helpful and made everything clear for you from start to finish.
Thanks again for choosing First4Car, Take care.
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Really friendly and helpful service…
Really friendly and helpful service thank you
June 23, 2026
Unprompted review
Reply from First4car.com
Thank you for your kind review. We’re really pleased to hear you found the team friendly and helpful. We appreciate your feedback and thank you for choosing First4Car.
5 Star Service !!
Unbelievable service from start to finish. Everything went smoothly and the whole team were really helpful. Will definitely be recommending First4Car to family and friends😁
June 12, 2026
Unprompted review
Reply from First4car.com
Thank you Francis for your review and recommendation. It means a lot to us. Enjoy your new wheels and we hope to see you and your family soon.
Luke sold me a brilliant 3 year old Kia…
Luke sold me a brilliant 3 year old Kia Sportage in 2019. 40K miles later and it’s only needed to be service and MOT’d every year and still runs like a dream. Will definitely be buying my replacement from Luke.
February 18, 2026
Unprompted review
Reply from First4car.com
Thank you Thomas for your review. We'll look forward to welcoming you back and taking your Kia in part exchange.
Bought my Kia Sportage from these guys
Bought my Kia Sportage from these guys.
Must say it’s been a great car.
Luke was the guy that talked me through it all and he was great. Not pushy, just gave me the facts and left me to it.
Best decision I ever made.
The car has been running totally fine since I’ve had it (3 months) and I’ve put some big miles on it.
I would defo recommend this outfit.
Very professional.
They’ve been going years, and I can see why.
10/10!
April 16, 2026
Unprompted review
Reply from First4car.com
Thank you David, for your review. We are very fortunate to have a great team here at First4car who all care about their customers and strive to provide the best service. Big pat on the back to Luke. Enjoy the Kia, David and we'll see you again in the future.
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Bought my Ford focus 1.0 ecoboost and…
Bought my Ford focus 1.0 ecoboost and within 3 months of purchasing air intake pipe broke had to replace, then my wet belt broke, starved my engine of oxygen and seized my turbo which also had to be replaced.
And now my brakes have gone and need replacing all in all the car has cost me to fix £1850 since I bought it from there I know their is a risk buying used cars, but this is ridiculous. Especially when they said to me car had thorough checks and was in tip top condition. Tried making contact and they fobbed me off with an after sales email contact and no one has got back in touch. So yeah won't be purchasing a car from these again.
Absolute jokers gas light you in to buying a decent car and it turns out it's just a money a bleeder on wheels cheers first4 car for completely emptying my wallet and permanent headaches and stress.
September 25, 2025
Unprompted review
Reply from First4car.com
Thank you for taking the time to leave a review. We are sorry to hear that you have experienced issues with your vehicle almost 9 months after purchase, and we understand how frustrating unexpected repair costs can be.
All of our vehicles undergo thorough pre-delivery inspections and checks prior to sale; however, as with any used vehicle, mechanical failures can unfortunately occur over time despite these precautions. We note your comments regarding contacting us, but we have no record of receiving an email from you. Had we been made aware of the issues, we would have welcomed the opportunity to discuss the situation and assess the vehicle before any repairs were carried out.
As we have not had the opportunity to inspect the car, we are unable to comment on the causes of the faults, the mileage covered since purchase, or the circumstances surrounding the failures. Factors such as usage and the condition of components at the time issues develop can have a significant bearing on any diagnosis.
Customer service is important to us, and we are disappointed to read that you feel let down. We apologise for not knowing you had an issue and therefore not responding to you.
Nice and easy service very helpful!
Nice and easy service very helpful!
June 12, 2026
Unprompted review
Reply from First4car.com
It's great to hear you found your buying experience easy, and team First4car provided a 5-star service. Thank you for your review.
My first trust pilot review ever!
My first trust pilot review ever!
Want to find a car in the £10k to £15k bracket? Want a range of body types to look at? Want reasonable miles for the age of the car? Want a garage that prices fairly? Want to be able to walk around the cars and not have to make small talk?
I could go on, but what made me travel a two and a half round trip to buy my car here was the videos, you can see the valeter still has gloves on.
The small details show they treat these cars as they would their own.
What helps is what is said online, is exactly the service you get when you are there.
An engineer stopped working on a car to show me around, and ben who finished the sale knew his stuff and did not push, just helped when he was asked.
I'd already recomended this garage to 3 people before finalising my purchase.
I will be coming back with freinds and family for sure.
June 11, 2026
Unprompted review
Reply from First4car.com
What a great review! Thank you so much for putting your trust in us and spending time giving a really detailed review. We very much look forward to welcoming your friends and family and seeing you again in the future.
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