Catalina of Stanningley Reviews 

256
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the sales team is extremely friendly, helpful, and completely free of pressure, creating a very relaxed environment when browsing vehicles. Buyers also appreciate the smooth overall process, noting that paperwork, financing, and vehicle collection are handled very quickly and efficiently by professional staff. Some reviewers were not happy with unexpected mechanical problems appearing shortly after purchase and unresponsive customer support when seeking help. Consumers shared frustrating experiences involving unexpected vehicle breakdowns, such as transmission faults and faulty parts, alongside missing registration documents and unhelpful communication.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting a welcoming, helpful, and professional... See more

Service

Reviewers highlight positive aspects of service, noting that the staff are very polite, helpful, and... See more

Product

Clients share positive opinions on product quality, noting vehicles are generally clean, well-prepared, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, straightforward,... See more

Customer service

People report positive experiences with customer service, highlighting top-class assistance and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a car from here, the salesman Steve was friendly, helpful and not at all pushy. Answered all our questions, organised test drive and ultimately got a sale! Unfortunately, less than a week later... See more

Company replied

Rated 5 out of 5 stars

Purchased a 2020 Ford Fiesta from Catalina last weekend, was greeted with friendly staff who was open with looking around all cars. After test driving the car, Michael helped finish the sale and I was... See more

Company replied

Rated 5 out of 5 stars

Beautiful car and great buyers experience. The car was 99% perfect but required a small push to get it to 100% of which the Catalina after care team were unbelievably quick, accommodating and fr... See more

Company replied

Rated 5 out of 5 stars

Great experience buying my car from this garage. There was absolutely no pressure at any point – no hard selling, no pushy tactics, and not even any of the usual “you’ll miss out if you don’t decide n... See more

Company replied


Company details

  1. Used Car Dealer
  2. Motor Vehicle Dealer

Written by the company

We are a family owned and run, independent, business. Trading from our sole site since January 1992. We offer a broad range of hand picked, high quality used vehicles. All prepared at our state of the art, preparation facility, meaning that all our vehicles are available to drive away within 30 mins. We have developed great relationships with many of the top new car dealers in the UK to ensure we have the best stock available at all times. As a finance specialist we are fully regulated by the FCA and can offer the best finance packages around, both HP and PCP starting at as low as 6.9% APR. If you need any further information don't hesitate to call us on 01132553755 or email us sales@catalinaofstanningley.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

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No recent history of asking for reviews

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Typically replies within 1 week

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4.7

All reviews

(256)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

From when I spoke with Michael to enquire about the car and to the point of collecting my new car I felt the service was first class. I would recommend them without hesitation.

September 16, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thanks for an amazing review Mike!

Enjoy your new car.

Thanks
Hannah

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Rated 5 out of 5 stars

Good experience with Michael.

Good experience with Michael.
Second car brought from him.

September 15, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review Lee, and thanks for returning to us!

Enjoy your car.

Hannah

Rated 5 out of 5 stars

electric car

I just bought an electric car for the first time and Michael at Catalina was great to deal with he knew what he was talking about answering all my questions and was very professional. Definitely recommend

September 14, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a great review Garratt, enjoy your new car!

Thanks
Hannah

Rated 5 out of 5 stars

Bought a Polestar from Catalina of…

Bought a Polestar from Catalina of stanningley, sales guy was excellent and the vehicle was prepared to an excellent standard. Highly Recommended.

September 14, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank for a brilliant review Trevor, enjoy your new Polestar!

Hannah

Rated 5 out of 5 stars

Michael was really kind and helpful

Michael was really kind and helpful. The process was quick and easy and I’m really happy with my new car :)

August 31, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thanks for a lovely review Maddy! Enjoy your new car.

Hannah

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Rated 5 out of 5 stars

Excellent experience

The best experience I’ve had when purchasing a car. Michael is calm, professional, kind and approachable. He understood what kind of car I was looking for, gave me good insights into models for sale and wasn’t pushy or overbearing. I’d recommend Catalina to everyone when purchasing a new car. The car is excellent, very clean inside and out, absolutely zero issues. Amazing service. Will be buying from here again in future!

August 31, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a fantastic review Russell! Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Great Used Car Buying Experience!

I recently purchased a 2015 Ford Kuga from Catalina of Stanningley after finding the dealer through AutoTrader.
The car was exactly as described and is in very good condition. I’m very pleased with the purchase and the overall experience with the dealer. Everything went smoothly, and I felt confident with the information provided about the vehicle.
I would happily recommend Catalina of Stanningley to anyone looking for a good-quality used car.
Thank you for a pleasant and straightforward buying experience.

August 16, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a fantastic review Benny! Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Nissan juke

Michael was very helpful and informative, he made the sale a smooth sale and easy to complete. Highly recommend

August 29, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a lovely review John! Enjoy your new car.

Thanks
Hannah

Rated 5 out of 5 stars

Excellent service from Michael

Excellent service from Michael, very helpful without being pushy. I would definitely recommend Michael when visiting this garage

August 31, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a lovely review, enjoy your new car.

Thanks
Hannah

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Rated 5 out of 5 stars

Fantastic service as soon as we stepped…

Fantastic service as soon as we stepped foot on the forecourt. Great team, everyone was helpful, great attitude and the cars are good too. Excellent purchase journey through the website too. Very easy to use and very quick turn around. Not the first car from Catalina that we have had and it will not be the last.

August 19, 2026
Unprompted review
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Reply from Catalina of Stanningley

Thank you for a fabulous review! We hope you enjoy your new car.

Thanks
Hannah

Rated 1 out of 5 stars

PLEASE AVOID had the car 3 weeks and it…

PLEASE AVOID had the car 3 weeks and it has a major fault with the turbo contacted them to reject the car which I am within my legal rights to do, advised they would need a mechanic to inspect it heard nothing from them and not responding to my emails so I am now left with a car that is unsafe and unable to drive as a single parent of 3 children 1 who has a disability and needs regular hospital visits is not ideal, absolutely appalling I will now be in contact with citizens advice and seeking legal action for my money back, please save your money and do not use this dealership

August 19, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Hi Krystle

Thank you for your review. We’re sorry to hear about the concerns you’ve experienced with the vehicle and appreciate the impact this situation is having on you.

We would like to clarify that we have responded to your correspondence and an inspection of the vehicle has been booked.

We acknowledge your request to reject the vehicle. However, before we are able to consider and process this request, the vehicle needs to be inspected so that the reported fault can be properly assessed and diagnosed. This is the reason the inspection has been arranged.

We appreciate that this is frustrating, but please be assured that your concerns and request have been acknowledged. Once the inspection has been completed, we will be able to review the findings and advise you on the appropriate next steps.

We remain committed to working with you to resolve the matter as promptly as possible.

Rated 5 out of 5 stars

Perfect experience purchasing my Tesla Performance

Perfect experience purchasing my Tesla Model 3 Performance from Catalina of Stanningley.

Mike was fantastic throughout the whole process. There was no pressure or hard selling at any point. He simply gave me the time to look around the car properly, take it for a test drive and make my own decision.

The whole transaction was incredibly smooth, including sorting the part exchange of my previous Tesla and settling the outstanding finance. Everything was explained clearly and made really easy for me.

Any questions or concerns I had were dealt with straight away, and the support and communication from Mike from viewing the car right through to collection was excellent. Car was valeted, MOT and perfectly presented upon collection.

Really happy with the Tesla and the service I received.

Thanks again Mike and the team at Catalina – top customer service and I'd happily recommend them!

August 19, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a fantastic review Dayle, wow! Enjoy your new Tesla, you know where we are if you need us!

Thanks
Hannah

Rated 5 out of 5 stars

Very happy with my new car

Very happy with my new car, and thanks for making the transaction very easy and hassle-free. Car was also delivered by a very friendly chap!

August 13, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a great review Ben!

Enjoy your new car.

Hannah

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Rated 5 out of 5 stars

Would recommend buying a car from Catalina of Stanningley!

The car was exactly as described in the advert, which was clear, accurate, and honest. Michael was excellent throughout the entire process, communicating quickly and effectively and answering all of our questions. He also gave us plenty of time and space to look around the car and make our decision, without ever being pushy.

Michael arranged delivery promptly and even kindly reduced the delivery fee, which was greatly appreciated. We are delighted with the car, and his outstanding customer service has continued after the sale, as he has happily answered the few follow-up questions we have had.

Thank you, Michael, for such a smooth, stress-free, and enjoyable car-buying experience. We wouldn't hesitate to recommend you to others.

August 16, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a lovely review Helen! We really appreciate your feedback.

You know where we are if you need us for anything.

Thanks
Hannah

Rated 5 out of 5 stars

All the staff were so polite and…

All the staff were so polite and helpful, especially steve who helped us throughout the whole process of purchasing the car. I got my dream car and I would definitely buy from there again

August 6, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thanks for a lovely review Grace, we hope you enjoy your new car!

Thanks
Hannah

Rated 5 out of 5 stars

Easy to recommend

Michael was really helpful, not pushy at all and made the whole process really straight forward. Would definitely recommend Catalina

August 15, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thanks for a great review Jamie, we hope you enjoy your new car!

Thanks
Hannah

Rated 5 out of 5 stars

South Wales to Leeds for a BMW M240i

Very happy with the car exactly as advertised, given I live 4 hours away that was very important. Well located site easy to find. Friendly staff very helpful, quick and easy process drove away in less than an hour would definitely deal again.

August 16, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thanks for a fantastic review Paul, we hope you enjoy your new car!

Thanks
Hannah

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Rated 5 out of 5 stars

I recently purchased my Mercedes…

I recently purchased my Mercedes C-Class from the dealer and have been very happy with the overall experience.

There were a couple of issues that needed sorting shortly after I purchased the car, but the dealer was very helpful in getting everything arranged and resolved. They organised for the car to be looked at by a Mercedes specialist and covered the cost of the necessary repairs, which I really appreciated.

Hannah in particular was very helpful throughout the process and kept things moving quickly, making what could have been a stressful situation much easier.

The car is now running smoothly and all of the issues have been resolved. I’m pleased with both the car and the after-sales service I received, and I would recommend the dealer to others looking for a used car.

August 3, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a fabulous review Bilal. This is really appreciated!

Glad we were able to sort your car so quickly and smoothly even with you not being local to Leeds.

Thanks
Hannah

Rated 5 out of 5 stars

Fantastic to deal with Catalina of…

Fantastic to deal with Catalina of Stanningley. Super efficient, easy and a pleasure to visit them and drive away in a most lovely car.

July 22, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a fantastic review Peter! Enjoy your new car.

Thank you
Hannah

Rated 5 out of 5 stars

Excellent service from Catalina

Excellent service from Catalina. They were professional, honest and easy to deal with throughout the whole process. I had a small issue after purchasing the car, but they resolved it immediately without any hassle. Their after-sales support was outstanding, and I really appreciated how quickly they helped. I would definitely recommend Catalina with confidence. Thank you!

June 19, 2026
Unprompted review
Catalina of Stanningley logo

Reply from Catalina of Stanningley

Thank you for a fantastic review Marian!

We appreciate post sale issues are not ideal but glad we were on hand to help get them sorted for you.

You know where we are if you need us.

Thanks
Hannah

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