Shaniece explained everything very well and in full and listened very well also , she was easy to trust showing huge comparison for the case I presented to her also , Shaniece is a credit to firs... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After registration, got a phone call back from Megan within the hour to go through the procedure. Clear of what was needed explained well .Then put straight though to the solicitor who said there... See more
Very easy and polite, as well as patient. Both the person from the marketing side, as well as the solicitor made me feel very comfortable when explaining something that was difficult for me. Talking t... See more
Phoebe was very helpful in starting a claim. Thank you very much for explaining everything fantastic customer service. Very polite member of staff.
Company details
Written by the company
First4lawyers is a leading legal marketing collective who can help you get the compensation you deserve after an accident that wasn’t your fault. Our whole team is dedicated to providing great customer care and we’ll only ever introduce you to a solicitor who is right for you. We offer a free initial consultation and only work with fully qualified solicitors who have been through a rigorous pre-screening and vetting process. Our No Win No Fee* service is based on injury, accident and medical negligence claims only and we offer a price guarantee on all other legal services. *Where we offer No Win No Fee* services typically customers pay 25% of the amount recovered to our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more.
first4lawyers.com Details
Written by the company
Contact info
United Kingdom
- 0800 779 7863
- info@first4lawyers.com
- first4lawyers.com
4.9
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent advice we’re very helpful…
Excellent advice we’re very helpful free advice then put on to lawers
August 21, 2026
Explained everything so well and clear
Explained everything so well and clear, so helpful couldn't ask for anything better 5 stars easy
August 20, 2026
Holly was very polite and informative I…
Holly was very polite and informative I had wished she was going to stay and deal with my claims to the end
August 19, 2026
Megan was brilliant and guided me…
Megan was brilliant and guided me through the process
August 19, 2026
They were very helpful and listen to…
They were very helpful and listen to what I had to say
August 19, 2026
Phoebe was very friendly and…
Phoebe was very friendly and understanding she listened and was very patient.
August 18, 2026
Quick easy and caring assistance
Quick easy and caring assistance. Was paired with a lawyer straight away. Seems like a scary process but first 4 lawyers helped take the pressure of choosing the right solicitor for my case.
August 13, 2026
Couldn’t help me at this time but was…
Couldn’t help me at this time but was helpful nonetheless
August 17, 2026
Very helpful young lady called me and…
Very helpful young lady called me and explained everything in detail and what will happen with my claim. Took all my details and got me in touch with a good lawyer firm.
Very professional and friendly service.
Highly recommend to anyone.
August 17, 2026
Respectful Advice
Phoebe made contact with me within an hour of expressing my interest. From the outset, she was patient, courteous, professional and genuinely empathetic.
She listened carefully, took notes and guided me through to the next step, leaving me feeling positive, reassured and, most importantly, heard. A lovely experience — thank you, Phoebe!
August 17, 2026
Unprompted review
Very Helpful Service
Phoebe made contact with me within an hour of expressing my interest. From the outset she was patient, courteous, professional and genuinely empathetic.
She listened carefully, took notes and guided me through to the next step, leaving me feeling positive, reassured and most importantly, heard. A lovely experience - thank you Phoebe!
August 17, 2026
A very understanding team after a very…
A very understanding team after a very stressful time in hospital. Very quick response and support
August 13, 2026
Efficient!
Daisy has been wonderful, carefully listening to my concerns and working quickly to move forward with my case. Great work. Thanks!
August 14, 2026
Daisy
Daisy, explained rhings clearly ,was easy to understand.And was very reasurring.
August 13, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.