St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First Aid Station
  2. Educational Institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Really informative

Really informative, thanks sean

April 30, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Paul, thank you for your comments. we appreciate you taking the time out to leave them, it really does help.

Rated 5 out of 5 stars

Excellent course professionally…

Excellent course professionally delivered by the St Andrew's staff. On completion I felt i had gained valuable life saving skills.

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi James. thank you for your great comments. We, at St Andrews strongly believe that first aid is such an incredible life skill that everyone should have. we are so happy to hear that you feel more equipped to deal with any such instances. thank you for choosing St Andrews for your training needs, please pass on the good word.

Rated 4 out of 5 stars

Good training poor location for public…

Good training poor location for public transport

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hello Steven, thank you for positive comments about the training. We are sorry to hear that you found our location not great for links to public transport. We always try to ensure that our training venues are within reach of commuter links and public transport and I am sorry to hear that you didn't find that in this case. Our new training facility at Alexander Parade does have a limited number of free parking spaces and it is on a main bus link to and from the city centre, it is also on the route of two train stations which run a regular service from Queen Street Station, however I can appreciate this isn't always the best of routes for people.

Rated 5 out of 5 stars

Great day

Great day, lots of information conveyed in a short time. Trainer was engaging and knowledgeable.

April 29, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Michele. thank you you for your kind remarks and feedback on your recent training. We appreciate your feedback.

Rated 5 out of 5 stars

Amazing Training Experience

Wow! What a great experience! The emergency first aid training was absolutely fantastic. Our trainer was wonderful. She was kind and engaging throughout the whole day, gave us clear instructions, and the entire session was very interesting and informative! I feel much more prepared and knowledgeable about first aid now!

April 29, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hello Eve. what great feedback, such an pat on the back for our trainer. we are always happy to hear that our customers are happy with their training, but sometimes we pick up little gems like these comments that really do make us feel proud to be St Andrews. enthusing new people about first aid and ensuring the people we meet are confident, knowledgeable and capable of delivering first aid as and when it is required. thank you for choosing St Andrew's and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Douglas was a great trainer

Douglas was a great trainer - really put us all at ease and made the content easy to understand. I feel much more confident after this session compared with previous sessions with other providers. Would highly recommend.

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Emily. thank you for your great comments about Douglas and his training. we are glad to hear that you enjoyed the session and that you would recommend us against other providers. very much appreciated.

Rated 5 out of 5 stars

Excellent course

Excellent course, lots of good discussion which helped with the learning. I learned a lot about myself in the process too and feel more confident in supporting others. Kenny was super, great energy, enthusiasm and genuine. Venue is a huge improvement on the previous place, overall would recommend this course to everyone.

April 29, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Amy,

Thanks so much for the brilliant review—we really appreciate it!

Great to hear you got so much out of the course and that the discussions helped with your learning and confidence in supporting others. We’ll be sure to pass your kind words on to Kenny—he’ll be delighted to hear your feedback. And it’s also great to know you liked the new venue too.

Thanks again for the recommendation, and we hope to see you on another course in the future!

Rated 5 out of 5 stars

Kenny was such a great tutor made the…

Kenny was such a great tutor made the training very informative and engaging. Such a tough subject to talk about but Kenny was first class

April 29, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Gillian,

Thanks so much for the great review—we really appreciate it!

We’re really glad to hear you found the Mental Health course informative and engaging, even with such a challenging subject. We’ll be sure to pass your kind words on to Kenny—he’ll be delighted to hear that.

Thanks again for training with us, and hope to see you again in the future!

Rated 5 out of 5 stars

Mental Health First Aid Training was…

Mental Health First Aid Training was well presented, excellent interactions and explanations by the trainer. New venue at Glasgow Training Centre is very impressive and pleasant. Staff were very accommodating at my requirement to reschedule training on more than one occasion.

April 29, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks so much for the great review—we really appreciate it!

Glad to hear you enjoyed the Mental Health First Aid training and found it well delivered with good interaction and clear explanations from the trainer. It’s also great to hear you liked the Glasgow Training Centre and felt well looked after when you needed to reschedule.

Thanks again for choosing to train with us, and hope to see you again soon!

Rated 5 out of 5 stars

Alisha is a great trainer

Alisha is a great trainer, it was interesting, informative and helpful. Thanks! 😊

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Anna,

Thanks very much for the lovely review—we really appreciate it!

Great to hear you found the session interesting, informative, and helpful. We’ll be sure to pass your kind words on to Aleesha—she’ll be delighted to hear your feedback.

Thanks again for training with us, and we hope to see you again in the future.

Rated 5 out of 5 stars

Alan was a very good instructor

Alan was a very good instructor, made all information straightforward and easy to absorb. He had a very nice friendly manner and made the experience enjoyable as well as informative.

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Carol,

Thanks very much for the lovely review—we really appreciate it!

We’re glad you enjoyed your EFAW course at our Aberdeen training centre and found the information clear and easy to follow. It’s great to hear Alan’s friendly approach helped make the experience both enjoyable and informative—we’ll be sure to pass your kind feedback on to him.

Thanks again for choosing to train with us, and we hope to see you again in the future.

Rated 5 out of 5 stars

Great First Aid Course!

The course was fab!
The teacher was great, the other people attending where great, was a great course and a laugh! Would definitely recommend.

April 27, 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Lauren,

Thanks very much for the great review—we really appreciate it!

We’re glad you enjoyed the Emergency First Aid at Work course at our Hamilton training venue and that it was both informative and enjoyable. Great to hear Tony delivered the session well and that you had a good group on the day too.

Thanks again for the recommendation, and we’d be happy to see you on another course in the future.

Rated 5 out of 5 stars

Nikki is great teacher

Nikki is great teacher. Really informative and entertaining. Feel more confident with first aid than I did at the beginning. Best first aid course ive done.
Thank you

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your lovely feedback! We’re really pleased to hear you found the Emergency First Aid at Work course informative and enjoyable, and that Nicky helped build your confidence in first aid. It’s great to know this was the best course you’ve done. We really appreciate you taking the time to share your experience—if we can be of any further assistance or support in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Great content and really helpful slides…

Great content and really helpful slides Chris Coats our instructor was really knowledgeable on the course content and other issues associated with medical needs

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you, James, for your great feedback! We’re really pleased to hear you found the content and slides helpful, and that Chris Coats’s knowledge and delivery supported your learning throughout the course. It’s great to know the wider discussion around medical needs was also valuable. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Chris was excellent going over the…

Chris was excellent going over the first aid refresher course felt very involved and answered all the questions.

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you, Ryan, for your great feedback! We’re really pleased to hear you found the First Aid refresher course engaging and that Chris helped make you feel involved throughout. It’s great to know all your questions were answered and that you had a positive learning experience. We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Fantastic day refreshing my First Aid…

Fantastic day refreshing my First Aid and again very informative. Trainer Chris was excellent and delivered the course brilliantly.

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you, Billy, for your fantastic feedback! We’re really pleased to hear you enjoyed refreshing your First Aid training and found it informative. Chris will be delighted to hear your kind words about his delivery of the course. We equally enjoy delivering training with you and really appreciate your continued support. We look forward to seeing you again!

Rated 5 out of 5 stars

Chris was terrific and a great trainer

Chris was terrific and a great representative for St Andrews. Definitely use the company again for further training.

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you, Gary, for your great feedback! We’re delighted to hear that Chris delivered such a positive training experience and represented St Andrews so well. It’s fantastic to know you would choose to use us again for future training, and we really appreciate your support. We look forward to working with you again soon!

Rated 5 out of 5 stars

Great day

Great day, Chris was brilliant

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you, Ryan, for your great feedback! We’re really pleased to hear you enjoyed the First Aid Requalification course and that Chris delivered such a brilliant session at your workplace. We really appreciate your organisation trusting us to deliver your training, and it’s great to know the day was a positive and valuable experience. We look forward to supporting you again in the future!

Rated 5 out of 5 stars

Great first aid course delivered by Chris

Great first aid course delivered by Chris, really insightful session and was very engaging.

April 28, 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you, Kyle, for your great feedback! We’re really pleased to hear you enjoyed your First Aid Requalification course and found Chris’s session insightful and engaging. It’s great to know the training met your expectations and kept you involved throughout. We really appreciate you taking the time to share your experience and look forward to seeing you again for future training!

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