Firstclassflooringltd Reviews 2

Jonathan (director) admitted there is a problem with the installation of my hard wood floor and said they would fix it. After chasing many times over a six month period, I offered a compromise to try and recover enough of the payment to cover getting someone else to remedy the problem. I still heard nothing.

My final recourse was the small claims court, but I was advised that even for £1000+ it would not be worth the effort and time.

Most concerning is that I pointed out that the floor was not level when Jonathan measured up for the job. He suggested it would not be a problem and I believed him. His team then clearly made no attempt to level it before installation.

Do not fall for the apparent professionalism.

Great lads. I've used them 4 times now for different rooms at home. Plenty of choice of floor coverings and guided by Jonathan in the right material for each area. My new upstairs carpet is fab, and i can't say how excited i am with the new utility and kitchen floors. Makes so much difference to the rooms. Guys are polite, clean and move all the heavy furniture themselves so i only needed to move the easy stuff. Sadly I don't think i need a new carpet anywhere else but i'd happily recommend to anyone.