First Encounters Ultrasound Reviews 

22
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We visited on my first pregnancy and came back for the second pregnancy yesterday so my little girl could see her brother/sister to make her feel included & feel more real. From start to finish w... See more

Rated 5 out of 5 stars

I felt really welcomed as soon as I walked through the door. The gentleman on reception was absolutely lovely. The girls doing the scan were also fantastic, talking me through the checks they we... See more

Rated 5 out of 5 stars

So welcoming and understanding! They were amazing from the moment we walked into the clinic. They made me feel at ease, excited and less nervous. They also including my son in every thing whilst d... See more

Rated 5 out of 5 stars

Beautiful clean professional clinic. Mandy was brilliant on phone when I called to enquire. When we got there she talked us through everything. 3 printed pictures and videos and images to download. De... See more

Company details

  1. Pregnancy Care Center

Written by the company

First Encounters Ultrasound provide private pregnancy scans in a welcoming environment. Our clinic is located in Cardiff and our scan options range from early reassurance at 7 weeks to detailed 4D scans that allow you to see the face of your baby in the womb. All scans are carried out by qualified sonographers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.6

All reviews

(22)

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Rated 5 out of 5 stars

So welcoming and understanding

So welcoming and understanding! They were amazing from the moment we walked into the clinic.
They made me feel at ease, excited and less nervous. They also including my son in every thing whilst doing the scan.
The gentleman doing my scan, was amazing. He answered all my questions and showed us so much of our little one! I still can't believe how much you are able to see.
Literally love this company and the people who work here. We've been three times now, once with my older son to find out his gender then twice with our recent pregnancy! Wouldn't go anywhere else.
Also a big shout out to the gentleman on the desk, I can't remember his name but he was absolutely lovely and made the whole experience fantastic from the beginning.

April 3, 2024
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Rated 5 out of 5 stars

Great from start to finish

We visited on my first pregnancy and came back for the second pregnancy yesterday so my little girl could see her brother/sister to make her feel included & feel more real.
From start to finish we were welcomed and the whole experience was positive and exciting for us all. We had the secret gender, growth and well-being scan, everything was explained in depth before entering the room and the screen was kept off whilst they looked at gender but the sonographer kept talking and letting us know the heartbeat was good and she would be turning the screen on asap.
It didn’t feel rushed at all & every measurement they took was explained. They kept my little girl involved and engaged too which was lovely.
When we left the room they arranged everything for us, printed pictures and had bags of free gifts with bottles and pregnancy vitamins.
We would definitely visit again. Thankyou all at first encounters x

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

I felt really welcomed as soon as I…

I felt really welcomed as soon as I walked through the door. The gentleman on reception was absolutely lovely.

The girls doing the scan were also fantastic, talking me through the checks they were doing.

It was just a really positive experience and I would definitely return. I even came away with a bag of goodies.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience. Hannah, the sonographer, was so kind and patient. All the staff were wonderful. Really appreciated the late night opening hours. Will be back.

March 28, 2024
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Rated 5 out of 5 stars

Beautiful clean professional clinic

Beautiful clean professional clinic. Mandy was brilliant on phone when I called to enquire. When we got there she talked us through everything. 3 printed pictures and videos and images to download. Definitely worth the money. Especially if your unsure of your dates and don't want to wait past 12 weeks with nhs. Will be booking gender scan in 9 weeks! Also smells absolutely amazing in there!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

I went to the appointment petrified I was going to get bad news again. The receptionist explained everything. That the TV would be off so that the sonographer could check the pregnancy first. Within seconds Ben turned the screen on and told me Exactly what was going on and that baby bean was healthy. I was then given 3 printed scan photos and a video of the heart beat. Ben instanantly made me fel at ease. I left feeling so relived and happy. Can't wait to book my gender scan

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely and friendly clinic

Lovely and friendly clinic, made us both feel at ease from start to finish. Very reassuring and talked us through everything. Will definitely be returning

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, staff so friendly and welcoming. Explained so much well doing the scan and the process and took the time to make sure everything was done professionally. Amazing photos and videos taken also. Thanks

March 16, 2024
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Rated 5 out of 5 stars

Amazing experience

Amazing experience! The staff from arrival were so friendly and welcoming. I really felt at ease even though I was so nervous!
The sonographer was incredible! Within seconds the main screen was on and we were able to see a little heart beating.
Thank you so much we will definitely be back for more scans.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Staff are fantastic

Staff are fantastic. So friendly, welcoming and informative. I have had private scans for all 3 of my of my pregnancies and each time has been a lovely experience.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, staff were so so friendly and made us feel completely welcome! We did a secret gender scan and it was great, everything was explained and communicated perfectly! Thank you again for a wonderful experience!!

February 25, 2024
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Rated 5 out of 5 stars

Highly recommend :)

Highly recommend :)

The minute i arrived i felt welcome , the 4d scan was amazing and was so reassuring . Came away with a lovely gift bag of goodies and had such lovely photos .

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! With the most amazing welcome from the whole team ben the sonographer was amazing even thou baby wasn’t playing ball until i laid completely flat! The attention to detail was second to none! Would 1000% recommend first encounters ultrasound in a heart beat! The free gifts were a great little touch! Well done all

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Our second scan at First Encounters

We went for our second scan with First Encounters recently and the experience was equally as amazing each time. The staff are so warm, welcoming and professional. Warren is absolutely brilliant! I’d highly recommend First Encounters, we have had an early reassurance scan and a gender and well being scan. Each one was beautiful and magical, I can’t wait to book our 4D scan in a few weeks! Thank you everyone at First Encounters, you all do excellent work!

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Staff were all amazing and so so…

Staff were all amazing and so so friendly and very professional at the same time. Stunning place to be welcomed into. Lovely and cozy and nice and warm. Thank you so so much for giving me the reassurance that we needed.
Jade & Rhys x

January 9, 2024
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Rated 5 out of 5 stars

Such an amazing experience

Such an amazing experience - I went to first encounters after having some concerns after some bleeding. They were fantastic. Warren was so lovely, reassuring and welcoming and really put my mind at ease. Chris (the sonographer) was very kind and knowledgeable. He told me that he found a heartbeat straight away which put my mind at ease. They even gave us a goodie bag at the end which was a really nice touch and our pictures (included 3 printed) were all part of the price.

Wouldn't hesitate to recommend to anyone and we'll be back for our gender scan.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Lovely welcome when I arrived for my early scan. All staff were very friendly and made me feel at ease, everything was thoroughly explained and I was given the chance to ask any questions I may have had.

January 4, 2024
Unprompted review

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