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Firstleaf Wine Reviews 868

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent selection of wines available. Many appreciate the efficient delivery service, noting that shipments arrive securely packaged and on time. People also highlight the outstanding service, particularly the personalized recommendations and the helpfulness of the wine concierges who curate selections based on individual preferences. However, some customers expressed dissatisfaction with the subscription service, mentioning issues like receiving duplicate wines in different shipments or finding the selections repetitive over time. A few also felt the service lacked personalization and that the overall quality of the wines, even with upgrades, was only fair.

What people talk about most

Product

Customers had positive experiences with product. Reviewers appreciate the quality and variety of wines, often... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the delicious and... See more

Delivery service

Consumers generally find the delivery service to be positive. Many reviewers praise the prompt and reliable... See more

Service

Clients share positive opinions on service, with many praising the excellent wine selections, fast... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Some customers express satisfaction, praising the... See more

Based on these reviews

Rated 4 out of 5 stars

I like the app, except you can't leave review comments/tasting notes from the app. Thumbs up/down is nice, but I have to go to the website to add my personal comments.

Company replied

Rated 4 out of 5 stars

Their review process helps you target the wines you like and they use that flavor profile to suggest other wines you might like.

Company replied

Rated 4 out of 5 stars

Most wines are very good. Usually 1-2 out of 6 are drinkable, but I wouldn’t buy another.

Company replied

Rated 4 out of 5 stars

Good wine and dood selection. Plenty of help if you need it! Classy people.

Company replied


Company details

  1. Wine Club
  2. Wine Store
  3. Winery

About Firstleaf Wine

Written by the company

We map your preferences to our portfolio of award-winning wines so you don't have to.

Personalized Wines, Delivered

No two palates are alike — and your wine should reflect that. To get started, you take a quick quiz with questions about what you like to eat and drink. Your responses inform the wines we choose for you and your ratings inform future shipments, creating a wine subscription that evolves as you do. Fun fact: 98% of our monthly club shipments are unique!

Endless Exploration

Discover the world of wine without leaving home. Firstleaf’s expertly crafted portfolio introduces you to bottles from the best wine regions and varietals across the globe. With thousands of wines tasted each year, only the finest make it into our collection. Every shipment includes new wines, ensuring a fresh and exciting tasting experience with every box. If you want to see a summary of the wines you’ve enjoyed, check out your WinePrint!

Award-Winning Wine at Unbeatable Value

We partner directly with world-class winemakers to bring you award-winning wine at up to 60% off retail prices. With no middleman, you're guaranteed premium quality and exceptional value in every bottle. The average annual savings for our wine club members is $500 compared to retail. And with our satisfaction guarantee, you can try new wines risk-free — if you don’t love it, you’ll get a credit toward your next pick.

Personalize wines    Visit store    Open app

Get your first 6 wines for $44.95 + free shipping!

Written by the company

The best subscription wines at the best value, guaranteed.

Enjoy wine without the worry

We’ll credit you for the price of the bottle if you don’t like a wine we select for you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

868 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good wines & good service

I’ve been with Firstleaf a number of years and have enjoyed many great wines at a fair price. These are quality wines, both within and outside of their “fine wines selections.” I’ve also developed a very good relationship with one of their wine concierges who knows my taste preferences and who has led me to many of my favorite wines.

September 17, 2025
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Reply from Firstleaf Wine

Our Wine Concierge team is a great resource and always happy to make sure each order is custom built to your tastes. Thank you for being a long-time member of Firstleaf!

Rated 5 out of 5 stars

Firstleaf has wonderful wine choices

Firstleaf has wonderful wine choices, once we’ve narrowed down our likes the shipments of wine are fantastic and the prices are very affordable.
We have fallen in love with the Washington wines and Lodi California region. So we always receive a few of those in each order.
No negatives in our view!
Thanks!

October 2, 2025
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Reply from Firstleaf Wine

So happy to hear you've enjoyed the club so far! We're continually adding wines to our club so be sure to keep an eye out for new options here: https://www.firstleaf.com/store

Rated 5 out of 5 stars

Great wine selection

Great wines to select from, easy to use website, and very helpful concierge. Most control when curating your own box, though.

July 22, 2025
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Reply from Firstleaf Wine

Thank you for the kind words and great to hear you've had a good experience with our Wine Concierge team!

Rated 5 out of 5 stars

I have been a First Leaf customer for a…

I have been a First Leaf customer for a couple of years now. Their wines are excellent as is their service. Very pleased.

October 6, 2025
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Reply from Firstleaf Wine

Thanks for being a valued member at Firstleaf and can't wait to build your next set of wines!

Rated 5 out of 5 stars

Simply The Best

Firstleaf Wine is the best wine club you can be a part of! Period! Great selection of wine and the deliveries are handled in such a way that it encourages you to try new things. I tend to get "stuck" on the familiar and you can do that if you want but I have enjoyed "living on the edge" with new tastes! It is conveniently designed with auto-ship that suits you! Get it sooner or delay a shipment as necessary. We absolutely love it!

July 9, 2025
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Reply from Firstleaf Wine

We take pride in the customizability of our club to fit each member's needs and are continually adding great wines to our inventory so each box has something new!

Rated 5 out of 5 stars

This wine service is top notch

This wine service is top notch! I was receiving 12 bottles a month, and believe me, they were so good, I drank every last drop and was usually ready for the next box of 12. I’m trying to cut back so I’ve lowered my order from 12 to 6 bottles. No problem! No questions asked. No pesty ads trying to push more on you.
I never have received a bottle that wasn’t absolutely devine.

October 16, 2025
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Reply from Firstleaf Wine

So happy to hear you're enjoying the flexibility in our club membership! We also offer varying frequency between boxes so you can get your wines whenever you want.

Rated 5 out of 5 stars

s so impressive because I'll don't…

It's so impressive because I'll don't know nothing of wines when I began to be member and now I learned a lot.

October 15, 2025
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Reply from Firstleaf Wine

We believe wine exploration should be fun whether you're trying your first bottle or fiftieth!

Rated 5 out of 5 stars

First Leaf Wines has provided reliable…

First Leaf Wines has provided reliable ordering and shipping of the wines that we have ordered. All of the wines have been of good quality and worth their price.

October 12, 2025
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Reply from Firstleaf Wine

We work hard to make sure your wines are delivered to your door in perfect ready-to-drink condition!

Rated 5 out of 5 stars

This is a great company

This is a great company, I love the variety,
Good prices

September 30, 2025
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Reply from Firstleaf Wine

Happy to hear you've had a great experience so far and please let us know if there's anything we can do to make our club even better!

Rated 5 out of 5 stars

I’ve been with them as a subscriber…

I’ve been with them as a subscriber since the pandemic. I have enjoyed the experience. They are responsive and are very good at picking wines I like. I recommend them highly.

October 12, 2025
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Reply from Firstleaf Wine

Thanks for leaving a review and can't wait to send you the next shipment!

Rated 5 out of 5 stars

The wines are all to my taste

The wines are all to my taste. The bottles are carefully packaged and arrive on time. Customer Service is excellent. The only complaint that I have is that some bottles are impossible to open.

October 8, 2025
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Reply from Firstleaf Wine

Thank you for the review and we're sorry to hear you've had trouble with some of the wine corks! We do have a few bottles with screw cap tops that are easier to open - if you'd like to give one one of these a try just reach out to our Member Experience team and we're happy to help.

Rated 5 out of 5 stars

We enjoy the variety of wines offered…

We enjoy the variety of wines offered in both categories(main selection and upgraded). Also like that I have someone to curate a wine selection for us based on our wine preferences. Communication on deliveries is timely and keeps us aware of arrival. Best is their policy if you didn’t like a wine they will credit you for it . Happy to say in all the time being a customer we have needed to receive one credit!

September 15, 2025
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Reply from Firstleaf Wine

We're happy to hear you've had a great experience with Firstleaf so far! If there's anything we can do to make your club experience even better, please feel free to reach out any time.

Rated 2 out of 5 stars

Wrong wine

There is no way to adjust my wine preferences or have them adjusted via emailed request to the company. So I had to make an appt with a concierge to accomplish it. That happened in March - it is October now! You are still sending me wine that I do not prefer and my profile hasn't changed in years. I will be looking for another wine club.

October 14, 2025
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Reply from Firstleaf Wine

We're sorry to hear we missed the mark with your wines! While members should be able to set their preferences for red/white and domestic/international wines in their account, rating the wines you've received is how we really cater boxes to each member. We also stand by our Satisfaction Guarantee! Please reach out to our Member Experience team to let us know which wines you disliked and we'll make it right.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, each wine has different qualities and characteristics and some are unique

September 25, 2025
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Reply from Firstleaf Wine

Thank you for the review and be sure to view our current inventory here: https://www.firstleaf.com/store. We're continually adding new wines to keep the club interesting for our members!

Rated 5 out of 5 stars

Firstleaf Wines Are The Best

Firstleaf finds some very good wines. We've been receiving their wines for 3 years and all wines are delicious! The wines are well worth the price (which are very low).

September 2, 2025
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Reply from Firstleaf Wine

Thanks for the kind words and can't wait to build your next box!

Rated 5 out of 5 stars

Great Wines, at a Great Price

I've been using Firstleaf for several years and have always enjoyed the wines offered/delivered. Firstleaf gives you the option of win types and selections ranging from American wines to countries across the globe. I really like having the opportunity to swap wines at no additional costs, based upon your wine preference. Would recommend, thanks!

July 15, 2025
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for being a valued member of Firstleaf Wine Club and be sure to check out our current inventory here: https://www.firstleaf.com/store. We're always happy to include a wine you'd like to try in your next shipment!

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