Chris, Duncan, Liz, Dan and Patsy have done fantastic work for me since their inception. I've never been let down by them on any occasion, which in an industry like theirs says an awful lot. I'll... See more
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We use Firspoint Logistics for both local and international shipments and I can't fault them in any way. Dan and the team treat every job with professionalism and high priority. Dan has been amazing,... See more
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Professional logistics company. I usually deal with Dan who is always happy to help and look for best shipping option for me. He always ensure everything is sorted before goods are collected. Help... See more
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What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We fin... See more
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Company details
- Freight Forwarding Service
- Business to Business Service
- Courier and Delivery Service
- Courier Service
- Logistics Service
- Shipping Company
About Firstpoint Logistics
Written by the company
Firstpoint Logistics: Learn why businesses that choose us, stay with us
Choosing a logistics provider is easy. Finding one you can rely on long term is much harder.
At Firstpoint Logistics, we build partnerships that last. Businesses choose us for our expertise, service and technology, but they stay because we consistently deliver reliability, transparency and control across their supply chain.
We provide a complete logistics solution across road, air and sea freight, supported by our carefully developed network of service partners and our proprietary logistics platform, Onepoint. This allows us to manage every shipment with precision while giving our customers full visibility of their deliveries.
Logistics powered by our own technology
Modern logistics demands more than simply moving freight from A to B. Businesses need real-time information, proactive communication and complete confidence in their supply chain.
That is why we have developed our own technology platform, Onepoint.
Through Onepoint, customers benefit from real-time tracking, live ETAs, instant proof of delivery and proactive shipment notifications. Combined with advanced geo-fence tracking, this provides complete visibility of freight movements and allows businesses to make faster, better-informed decisions.
Technology provides the transparency. Our operations team ensures everything runs smoothly behind the scenes.
Built around service and expertise
Technology is only part of the solution. Logistics still relies on experienced people who understand the detail.
Our team combines decades of industry experience with a proactive service approach. Customers have direct access to logistics experts who understand their industry, their requirements and the importance of delivering on time.
Support is available 24 hours a day from real people who are focused on solving problems before they become issues.
Why businesses stay with Firstpoint
- One dedicated logistics partner for all delivery requirements
- Real-time tracking, live ETAs and instant proof of delivery
- Complete visibility through the Onepoint logistics platform
- Access to a partner fleet of more than 80,000 vehicles
- 24/7 support from experienced logistics specialists
- BIFA-trained experts who understand complex logistics requirements
- Proactive communication and reliable delivery performance
Our vision
Our vision is to shape the future of logistics through a smarter delivery network that combines innovative technology with experienced logistics professionals.
By bringing together powerful technology, a trusted partner network and a highly experienced team, we help businesses move goods around the world with confidence.
And that is why businesses that choose Firstpoint stay with us.
Contact info
A&W Building, Quays Marina, Portishead, BS20 7DF, Bristol, United Kingdom
- 0345 0303 777
- operations@firstpointlogistics.co.uk
- firstpointlogistics.co.uk
Firstpoint Logistics
5.0
Excellent
334 reviews
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Reply from Firstpoint Logistics
Thank you Ian :)
Reply from Firstpoint Logistics
Thank you Yugoslav for your review :)
The team is absolutely superb
The team is absolutely superb, quick to respond and provides best solution to all our needs & requirements.
Not only their professionalism and high standards of customer service, but also the gentle touch of "it feels like home", when needing extra support at the very last min that is always so much appreciated by all of our team.
July 18, 2023
Reply from Firstpoint Logistics
Thank you Ernesta for such a lovely review, all the team here love working with you and are so pleased you are happy with the service we provide.
Highly Recommended
Firstpoint Logistics were a huge support for our big event. We had a logistical challenge of collecting some flight cases from London and they stepped in. They were so efficient in getting back to us and organising the collection. At every stage we were kept up to date on when the cases were collected and in transit. They made are collection so smooth and we would absolutely use them again. We highly recommend using Firstpoint Logistics.
July 7, 2023
Unprompted review
Reply from Firstpoint Logistics
Thank you Gemma, we really appreciate the feedback.
Go to courier service every time! 10/10
Firstpoint logistics are an excellent delivery service and always our go to.
Drivers are always very experienced and helpful! Especially working at temporary festivals and events where deliveries can be slightly crazy, drivers are always great with communicating and navigating to the right place and liaising with all parties.
They can also schedule deliveries very last minute which is always incredibly helpful in an ever changing industry. Operations team are super helpful and understanding.
Really could not ask for a better delivery service, 10/10!
July 11, 2023
Unprompted review
Reply from Firstpoint Logistics
Thank you Louis for such a lovely review, we pride ourselves on providing the best service to our customers and pleased to hear you are happy.
Parts needed urgent…
Duncan and his team provided an urgent commercial parts pick and drop off at short notice, the whole service was done in a very quick manner, the driver securely stowed and protected everything in the van and delivered on time over 200 miles away in a day. All with flawless communication, service and care.
June 26, 2023
Unprompted review
Reply from Firstpoint Logistics
Thank you Joanne, we are very pleased you were happy with oour service and would be great to work together more in the future.
Firstpoint are brilliant!
Firstpoint are brilliant. Provide great customer service and timely deliveries.
June 28, 2023
Unprompted review
Reply from Firstpoint Logistics
Thank you Harry, we here at Firstpoint love working with you all :)
Reply from Firstpoint Logistics
Thank you Sharon for your review, please do contact us again if you require any shipments in the future.
Excellent service
Excellent service, prompt and quick collection and speed and efficiency of delivery was second to none..will definitely be using FirstPoint logistics again
June 22, 2023
Unprompted review
Reply from Firstpoint Logistics
Thanks Nick, the team look forward to working with you again in the future.
Reply from Firstpoint Logistics
Thanks Tom, Appreciate the feedback, please come back to us if you require our services again in the future.
I use this courier company through my…
I use this courier company through my firm and they are efficient, friendly, professional and secure. Would highly recommend for any type of courier need - UK, international. Amanda, Sienna, Joel and Andy are great!
June 8, 2023
Unprompted review
Reply from Firstpoint Logistics
Thanks Holly! I will let the team know what a fantastic job they are doing and to keep up the good work.
Fantastic Company
Fantastic company to deal with. Amanda, Andy, Joel & Sienna are always very helpful
May 17, 2023
Unprompted review
Reply from Firstpoint Logistics
Thanks Jess, the team here all love working with you.
Prompt efficient service provided
Ease of booking good
Swift response and excellent delivery service provided
May 10, 2023
Reply from Firstpoint Logistics
Thank you Paula for your lovely review
Massive thank you to Joel and the team
Massive thank you to Joel and the team! They are always there to get me out of trouble with their astounding service.
April 27, 2023
Unprompted review
Reply from Firstpoint Logistics
Thanks Joe, the team appreciate your positive feedback.
I've been using Firstpoint for a number…
I've been using Firstpoint for a number of years now. Always professional, helpful and will go out of their way to ensure the job is done to a great standard.
April 27, 2023
Unprompted review
Reply from Firstpoint Logistics
Thanks Matt, all the guys here love working with. We strive to give you the best service.
What a fantastic service from first…
What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We find Andy is excellent to deal with and nothing is ever a problem for him. Sienna is also very helpful in assisting us . All in all we are very happy with First point logistics.
April 23, 2023
Unprompted review
Reply from Firstpoint Logistics
Thanks Danny, It is a pleasure to work with you, Andy and Sienna will be pleased that their customer service skills are much appreciated.
An amazing Company to work with
An amazing Company to work with. We work with Dan closely on all our Transport requirements and the Customer Service is always extremely good.
April 27, 2023
Unprompted review
Reply from Firstpoint Logistics
Thanks Lucy, always good to hear our customers our happy with our service.
Excellent Service!
Very efficient. Great communication. Extremely helpful! Best courier company I’ve ever used!
March 24, 2023
Reply from Firstpoint Logistics
Thanks Geoff for your review, we are always happy to help.
Outstanding
Very helpful, friendly and efficient. I am a domestic user without an account. They listened to what I wanted, told me how they could help, then did what they said.
March 15, 2023
Reply from Firstpoint Logistics
Thanks Gerald for a glowing review, you know where we are if you require our services again.
Fantastic service
Fantastic service, very efficient pick up and delivery and great communication throughout. price was unbeatable for service provided.
March 13, 2023
Reply from Firstpoint Logistics
Thank you for such a lovely review Lee, we always strive to give our customers the best customer service, we look forward to working with you more in the future.
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