Fishing Tackle and Bait Reviews 

11,337
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and helpful staff, the extensive product selection, and the remarkably competitive pricing available across the entire store. Shoppers consistently note the impressively fast delivery times, smooth communication, and orders arriving securely packaged and right on schedule. However, some reviewers were not happy with unexpected delivery delays, extended waiting periods, and important items failing to arrive on schedule. Consumers additionally mentioned notable difficulties contacting customer support through online channels when trying to resolve missing products or secure their rightful refunds after experiencing significant frustration.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and fulfillment. On... See more

Order

Consumers find order experiences to be mixed, as opinions vary widely. Some reviewers report that the website... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing fast and... See more

Service

People report high satisfaction with the service, highlighting helpful staff and prompt communication.... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices to start with, blue light card as bonus, cheap p&p including the Isle of Wight, which many so called popular online tackle shops won't post too. Shame I don't live nearby to pop in regula... See more

Rated 5 out of 5 stars

I phoned regarding a Specific Landing Net which was out of stock. I chatted regards to an alternative but after sound advice I bought a net on Back order which I duly forgot about! Pleasantly surpris... See more

Rated 5 out of 5 stars

Ordered some Korda floater feeders (like hens teeth apparently) not only did these guys come through but the communication was there, spot on delivery and no messing like some certain growing chain in... See more


Company details

  1. Fishing Store

Written by the company

At Fishing Tackle and Bait we stock a wide range of fishing tackle products, and pride ourselves in supplying them with excellent customer service and first-class aftercare.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(11,337)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Would give 0 stars if possible

AVOID AT ALL COSTS !!ordered a rod on 15/06/2025 around £104 total , get an email on 23/06/2025 to say order has been completed and will recieve my tracking no in next day or so , fast forward 2 weeks no rod , so email customer service who advise me the warehouse manager is on holiday so cant do anything for another week until he's back , wait the next week and then get a reply saying they apparently emailed me to ask for an extra £35 pounds postage due to my location (islay)stating I paid only for mainland delivery? even tho they claim they use royal mail who dont charge extra for highlands and islands , search all inboxes and even tho i have many "promotional" emails , no actual email requesting additional postage costs , the delivery section of their website doesn't state anything about mainland or additional postage costs and when I informed them of their breach of consumer law I get a very blunt email to say order is cancelled !! absolute waste of time , pathetic customer service and blatant misleading as many other comments here already point out

July 16, 2025
Unprompted review
Fishing Tackle and Bait logo

Reply from Fishing Tackle and Bait

Hi Ross,
I appreciate that this has not been a smooth transaction. We have had a few issues with this order. We do allow customers to purchase goods from the highlands and islands. With Rods we have to ship them through DHL as this is the most cost effective way to ship them to your location. We emailed you straight away for the additional cost of shipping to your location with no response. This is why your order had been delayed being shipped. We are sorry for the inconvenience but without a response we were unable to ship your order. We don't want to have to restrict customers ordering from the highlands and islands and almost all customers appreciate us offering this service rather than excluding this from our shipping areas. Our warehouse manager was off the week that you contacted us and we were unable to give you a full picture of what had occurred during this time due to this being a manual process.
We are sorry for the delay but we had tried to contact you initially with no luck.

Kind Regards,

FTB

Advertisement
Advertisement
Rated 5 out of 5 stars

Very happy

Very happy with the service from this company, items ordered were delivered quickly ,well packed and just what I wanted. Thank you

June 17, 2025
Rated 5 out of 5 stars

Wychwood - Great boat seat!

The purchase and subsequent delivery of the seat was very smooth.
It arrived well packaged.
Bought for my partner's birthday in June and finally used for the first time the weekend 5th July.
He is so impressed with it! It's of very good quality.
It is easy to fit and proved to be very comfortable and he spent several hours in the boat!

May 4, 2025
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look