fishoom 

Bought a bed for £250 supposed to have been reduced from £1000. When it arrived one of the under bed storage drawers was broken. The matress didn't have a memory foam topper like it was supposed to, and one of the headboard attachments was faulty. When I contacted customer support, they offered me £50 off the price.

It would have cost me a lot to post it back, so I took their offer. I've had to have a spare duvet under the sheet to stop the springs hurting my back. Worst purchase I ever made.

Fishoom Rubbish mattress bought through Wowcher which has collapsed a year later, not fit for purpose Tried contacting them but no reply. Wowcher no help either. Do not use this company

If I could give no stars, I would. I will never use this company again, and if you're smart, you won't use them either.
It took over 3 months to get my money back!

Disgusting service, I ordered this in January via GoGroupie. The item did not arrive & all attempts at contacting them has resulted in hitting a brick wall. I rang the supplier listed on my confirmation e-mail for returns purposes & they stated that they hadn't received a Fishoom order for several months. Steer clear of Fishoom.
Go Groupie have been most helpful & have promised a full refund (watch this space)

I received my new bed and it has made my year! Great quality, arrived swiftly and I'm looking forward to spending a LOT of time in it. Thank you Fishoom and Wowcher very much!

Having read other reviews I was slightly worried about my recent order and did even consider cancelling but I am so glad I didn't. I was sent a confirmation invoice confirming my order and another saying it had been despached and the due date of arrival. I received a phone call from the drivers on the morning of the delivery and they were very helpful and polite and my mattress is perfect.

My only criticism is the customer service phone line at Wowcher it took 3 attempts to contact them but when I did eventually get though the lady I spoke to was very helpful. Fishoom were also responded to my email updates immediately - will be sure to use again

Ordered a bed through Wowcher, only delivered the mattress and not the other 5 boxes. Tried to call, no answer. Emailed, no answer. Found their Facebook page and they told me to email them my number to call me- they then blocked my number!!! Absolutely disgusting company. Thankfully contacted Wowcher and they fully refunded me.

4 times I ask for thier delivery driver to call me 20 mins before delivering as I work 10 mins drive away. 4 times they attempt delivery and no phone call. I have worked in Logistics for nearly 30 years and I never come across such a shower as this lot.

If my company worked like this people would be sacked well and truly by now.

I really cannot stress how much this company should not be used, entertained or booked for any job, ever. All the negative comments on here are more than justified.

Bought a bed from them 6 months ago... Was missing half of the screws on arrival and started to fall apart after 3 weeks . Every night we had to keep putting the bed back together and it was getting very annoying !
6 months on and our bed has completey fell apart . I have emailed them numerous times now and called the number but still no answer. This is so bad when me and my partner are sleeping on a Mattress on the floor . Please everyone avoid this site

Purchased a fan aug 5th. When received was broken. Have emailed and sent them pics.
Have contacted them with numerous emails and no response back.
It is now 1st September and nothing.
so disabled lady has been without a fan through this time as cannot afford to purchase another one. There is also no number to contact them on. But will keep fighting on.

Absolutely disgusting customer service. I felt like I was speaking to a robot and then suddenly no reply at all. I received half my order and have no idea where the rest is, I wasn't told when the first part of the order was coming it just turned up even though I was told I would be contacted for a delivery date. Would never order from these again! Do not recommend at all!

I ordered a bed on the 31st of March from wowcher.co.uk, the merchant was fishoom.com and they say to allow up to 10 working days for delivery, but there was nothing. No email to state whether the goods had been despatched or anything. So I rang fishoom on the number stated on their website, no response! After much trying, they finally answered and said they would call me back. 40 minutes later I rang back because they didn't call as they said they would, and they said they couldn't find my details in the system so I forwarded the wowcher confirmation email to them, and they finally said it would be delivered by a company called DX. Contacted DX and they said they can't find my details in the system so going to wait a couple more days and then might have to write another bad review!