Really nice & comfortable place with an…
Really nice & comfortable place with an amazing view and outstanding food - can definitely recommend!
August 25, 2023
Unprompted review
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Company details
Written by the company
Fiskehuset Hornbæk har en stolt tradition med servering af frisk fisk og skaldyr på havnefronten siden 1930. Vi hylder det maritime liv og byder jer velkommen i Fiskebutikken og Maritina til en lækker madoplevelse direkte fra havet til jeres tallerken!
Contact info
Havnevej 32, 3100, Hornbæk, Denmark
- +45 49 70 04 37
- kontakt@fiskehusethornbaek.dk
- fiskehusethornbaek.dk
2.7
Poor
49 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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Really lousy place
Really lousy place. Ordered 2 Americano coffees and after paying I noticed that the waitress had charged 10kr more per coffee than the price stated on the billboard. When she came with the coffee I told her that she had charged me 20kr more than the listed price. She arrogantly said 'that's cause we add a double shot expresso' I told her that prices for double shots were not listed anywhere, nor did she ask me in advance if we wanted that. Her reply was: 'Oh well' and she walked away. I will survive without the 20Kr but just charging an additional fee out of the blue for something I did not even ask for, the arrogant attitude and on top, not only was the coffee bad but I find paying app.7Eur for an Americano in a paper cup by a harbour bench, quite outrageous. We have a summer house near by but will never go back there for coffee nor anything else as this is the second time we experience bad service. Sad to see that others have the same experience. Too bad as it could be a nice place.
July 25, 2023
Unprompted review
Reply from Fiskehuset Hornbæk
Dear Christina
Thank you for your review. We are naturally sorry to hear about your experience - this is not how we wish to treat customers!
Please write to kontakt@fiskehusethornbaek.dk and we can find a good solution to amend the experience.
We look forward to hearing from you.
Best regards
Christian, Fiskehuset Hornbæk
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