FIT College  Reviews 

549
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable, approachable staff who create a warm, welcoming, and supportive learning environment. People also deeply appreciate the engaging practical classes, efficient onboarding process, and the constant helpful guidance provided throughout their educational journey. However, some people mentioned difficulties getting adequate assistance from the team along with slow response times when asking questions. Others felt the coursework was far too academic and demanding due to an excessive number of heavy assignments required to complete the program. Some reviewers also noted frustrating technical problems with the online platform and navigation tools during their studies.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that instructors are experienced,... See more

User experience

Consumers find user_experience to be positive, highlighting welcoming environments, knowledgeable teachers,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are helpful,... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and notable frustration. On... See more

Website

Users describe ambiguous interactions with website, presenting mixed feedback regarding the online platform.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The instructor's were great and very friendly they helped whenever I had a problem or a question with the work. I really enjoyed the classroom environment and met some incredible people. I would reco... See more

Company replied

Rated 5 out of 5 stars

I recently completed Cert. III with Fit College and have now started Cert. IV - both online. Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!... See more

Company replied

Rated 5 out of 5 stars

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitnes... See more

Company replied

Rated 5 out of 5 stars

I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... See more

Company replied


Company details

  1. Vocational College
  2. Adult Education School
  3. Private College

About FIT College

Written by the company

Become a
Personal Trainer

FIT College

FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).

STUDY MODES:

  • Full Time Face to Face
  • Part Time Face to Face
  • Anytime Online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(549)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Certificate III in Fitness

I really enjoyed doing my Certificate III through Fit College, I had a great class and an excellent teacher who was always willing to help.

May 14, 2024
 FIT College  logo

Reply from FIT College

Thank you for your lovely review Harley, so awesome to hear you enjoyed your time studying with us!

Rated 5 out of 5 stars

FIT provide great online teaching &…

FIT provide great online teaching & avail sessions to physically attend for those who wish/need : )
this is really wonderful service for an online course : )

April 30, 2024
 FIT College  logo

Reply from FIT College

Thank you Sharon - we believe it is so important to offer booth online and in person support sessions for our online students :-)
We wish you all the best for your new career in the fitness industry!

Rated 1 out of 5 stars

PICK A DIFFERENT ORGANISATION

This company could be a lot less worried with selling a product and more concerned with the awful communications and education that are poorly delivered. You can find a better business to do your certification through.

May 1, 2024
Rated 5 out of 5 stars

FITTING AMAZING!!

The level of support was AMAZING!!! It really solidified passion in the fitness industry and my journey to being g a qualified Fitness professional. Thanks Tim and the crew at FIT College Bibra Lake :)

April 29, 2024
 FIT College  logo

Reply from FIT College

Thanks so much David! So awesome to hear you enjoyed the journey with us! Stay in touch - we love hearing about where our students end up!

Rated 4 out of 5 stars

A Supportive team that were very…

A Supportive team that were very accommodating at all times. I personally struggled on many levels as I was a mature aged student and had not studied in 35 years!! Here I’m with a cert 3 🤩 thank you
Highly recommend FIT College- give it a go you have nothing to loose!

April 18, 2024
Rated 3 out of 5 stars

yeah

an on campus marker is very necessary i feel. i understand the one that is on the mainland is still just doing his job to not have any tripups in the final audit but it felt like he was very by-the-book and it sometimes felt as if i was talking to a brick wall as it would be communicating with someone online unfortunately.

April 12, 2024
Rated 1 out of 5 stars

Was going through a lot trouble with…

Was going through a lot trouble with work slowing down and asked if they could pause repayments till I can pick up more work they agreed to give me 2 months of leniency to get back to work to find out they have sent it to collections and that they didn't stop repayments at all when I called them they said they did and they lied to me over the phone and I emailed back evidence they did stop payments at all waiting for a reply back would not touch them as far as you can throw them lying and useless financial services.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Best experience with Fit College Parramatta

Bassim Yaghi outperforms as a lecturer for the Certificate III and IV in Personal Training course which I was fortunate to learn from, also inspires students with his extensive knowledge and passion. Under his guidance, I not only passed my certification but gained invaluable skills and confidence for my future as a personal trainer.

His teaching style is exceptional, marked by a genuine commitment to student success. Bassim's contagious enthusiasm creates a motivating learning environment, ensuring each student grasps and applies the material and practical aspects of the course effectively.

Moreover, Bassim's empathy, kindness, and patience shine through in every interaction. He listens attentively to student concerns, offering unwavering support and encouragement. His dedication to our success is commendable, and I'm thankful for his mentorship.

As I pursue my career in personal training, Bassim will remain a driving force behind my success. His teachings have not only equipped me for challenges ahead but also instilled a deep sense of responsibility to help others achieve their fitness goals. With Bassim's guidance, I'm confident in making a positive impact on my future client's lives, guiding them toward better health, wellness, and success.

April 8, 2024
Unprompted review
 FIT College  logo

Reply from FIT College

Dear Zahra,

Thank you so much for your incredibly kind words and positive review of Bassim one of our Parramatta Educators. We're thrilled to hear that you found it amazing and valuable. Your feedback truly means a lot to us, and we'll be sure to pass along your appreciation to Bassim. We look forward to hearing about your success in the Fitness Industry!

Rated 5 out of 5 stars

FIT college parramatta is a great…

FIT college parramatta is a great campus to get your certificate 3 and 4 done especially with teachers like Bassim.

April 8, 2024
Unprompted review
 FIT College  logo

Reply from FIT College

Dear Ragan,

Thank you so much for taking the time to leave this positive review. We're thrilled to hear that you had a great experience doing your Cert III & IV in Fitness in Parramatta. Your feedback truly means a lot to us, and we'll be sure to pass along your appreciation to Bassim. We look forward to hearing about your success in the Fitness Industry!

Rated 5 out of 5 stars

What made my experience at fit college good

What made my experience at fit college great was how supportive and caring the teachers are and even the other students being supportive which is really helpful

April 2, 2024
 FIT College  logo

Reply from FIT College

Thank you for your kind review! We truly appreciate your feedback.

Rated 1 out of 5 stars

don’t waste your hard earned money

don’t waste your hard earned money, if you realise a couple weeks in that it’s not for you, they don’t give your money back. if you’re just after the certificate, do an online course. They teach you what you basically already know if you’re already into fitness/ the gym. the course will be super easy half way in and then they hit you with extensive assessments all at the end that you’ve got to cram in to get done. they only care about taking your money, if you have any issues with payments, they don’t resolve it right away… be prepared as the people in the office department are rude and miss-understanding.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fit College have the highest standard…

FIT College have the highest standard in education that I have come across. They take great pride in having the best educators who have loads of experience. The course content is written very well and is easy to understand.
They give there students a lot of help to find work and network with the fitness industry from very early on in their course. And always there for support when needed.

March 8, 2024
Unprompted review
 FIT College  logo

Reply from FIT College

Dear Kristen,

Thank you immensely for your glowing review! We're thrilled to hear that you find FIT College to uphold such high standards in education. Our team takes great pride in providing passionate educators with extensive experience, alongside well-crafted course content aimed at easy comprehension. We're delighted that our support in career guidance and networking within the fitness industry has made a positive impact on your journey.

Rated 4 out of 5 stars

My overall experience was really good

My overall experience was really good, I liked the teachers there they were really good and informative and good at explaining things. My only issue coming into the Industry is that there is nothing to prepare you for the actual business side of things once you become a PT. There should be subjects that can help with this for someone new on how to market yourself and how to get potential clients

February 29, 2024
Rated 3 out of 5 stars

Online Student

- online student
-rather than the 48 hours they say will take for work to be marked 1 assignment takes weeks to be marked
- asking questions over the chat and trainers not providing informed answers or examples, just basically repeat the question back to you from the course forms and expect you to understand rather than providing a helpful response
- assistance taking far too long, an in person course may be a better experience with Fit College but I wouldn’t recommend studying online to save unnecessary stress of waiting around for help with markings and questions and save you money on extensions in the long run to ensure your trainers have time to mark your work before your locked out

February 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look