After already having a pair of slippers I thought I would treat myself to a pair of ballet pumps in newbuck leather. The shoes are lovely and on my right foot it's very comfy, however the left foot is... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Love the product, though footbed a bit stiff. But the shoes are lovely. I was put off by one thing in ordering: I ordered the shoes and received an email saying they couldn't guarantee they were in st... See more
Company replied
I have worn fitflop footwear for a few years now, and am generally very happy with fit and comfort. However, I recently bought a pair of GEN-FF Max Buckle Two-Bar Denim Slides which were bizarrely hea... See more
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Fantastic purchase and excellent price. Great service and delivered the next day. I have several pairs of fit flop, they are so comfortable for day long wear from sandals, shoes and trainers. They c... See more
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Company details
About FitFlop
Written by the company
About FitFlop
At FitFlop, we are proudly different from typical footwear brands. We are scientists and we are engineers, with a passion for creating beautiful, smart products that help our wearers feel energised every day.We continually set ourselves apart from the pack, bringing our scientific expertise to life through anatomically-designed footwear that is made to move in. We study human movement; exploring each dynamic element of our anatomy to develop smart technology that ensures perfect balance and enduring comfort. Something simply 'practical' is not enough for us – we go far beyond that – creating intelligent, desirable and sophisticated footwear that works with the body, not against it. And in our quest to deliver uncompromising comfort in every step, we know there’s always more to learn – so that we can keep pushing forward how our footwear helps your energy flow.
Just ask our community of wearers, spanning motivations and generations, men and women who live intentionally – always looking for ways to help optimise their everyday. .
Team FitFlop
Selected FitFlop products have been granted the APMA* Seal of Acceptance, for footwear found to promote good foot health. *American Podiatric Medical Association SHOP NEW IN SHOP WOMEN'S SHOP MEN'S Got a question? Get in touch
UK Customers
✉: info.uk@fitflop.com
✆: 0800 8560148
EU Customers
✉: info.eu@fitflop.com
✆: +44 207 751 3694
US Customers
✉: info.us@fitflop.com
✆: 877-861-1988
CA Customers
✉: info.ca@fitflop.com
✆: 877-861-1988
Contact info
United Kingdom
- fitflop.com
4.4
Excellent
67K reviews
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Reply from FitFlop
We are so pleased you find our trainers a perfect fit and comfortable! Thank you for your positive feedback. Kind Regards FitFlop.
Very good service a fast delivery.
Very good service a fast delivery.
Unfortunately the shoes were not as good as I expected. I loved the style and the colour but the insole at the front did not feel as comfortable as usual. I have many other fitflop shoes but did one were not as comfortable as the others.
May 17, 2026
Reply from FitFlop
We appreciate your positive feedback regarding our service and delivery. We are sorry to hear that the shoes did not meet your comfort expectations, especially since you are a returning customer. We value your input on the insole. Kind Regards FitFlop.
Great for comfort and value.
Easy to order, good communication during delivery and the most comfortable sandals for one who has 'difficult' feet.(Mens sandals have good width) I hope these last as well as my originals purchased early 2000 s!
May 17, 2026
Reply from FitFlop
We're so pleased to hear about your easy ordering experience and comfortable sandals, especially for "difficult" feet! We hope they bring you lasting comfort. Kind Regards FitFlop.
I m a dead heart friends of Fitflop
I m a dead heart friends of Fitflop. So I wearing Fitflop shoes for more than 10 years. Light and comfortable.
May 17, 2026
Reply from FitFlop
We are so happy to hear you've been a loyal customer for over 10 years! We appreciate your kind words about our comfortable shoes. Kind Regards FitFlop.
Great communication 😊
Great communication 😊
Fast Shipping
Absolutely love my new slides, bling bling 🥰
Will be great for my upcoming Vacation.
May 16, 2026
Reply from FitFlop
We're so happy you love your new slides and found our communication great! Enjoy your vacation! Kind Regards FitFlop.
Excellent comfort
First time wearing them today they are so comfortable I’m thinking about another pair in another colour
May 16, 2026
Reply from FitFlop
We're so happy you find them comfortable! We appreciate your positive feedback and hope you enjoy another pair. Kind Regards FitFlop.
Reply from FitFlop
We're so happy you always receive great online service and that the quality of our items is great! Kind Regards FitFlop.
The sandals were very wide fitting
The sandals were very wide fitting, you would need very wide feet to wear them, and I had to return them, the returns process was very frustrating, it cost me €20 to have them sent back to FitFlop. FitFlop received the returns on a Thursday midday but I heard nothing from them for a full week, I had to contact them to confirm that they had received the returns, and my refund took 9 days from the day they received them back. I really don’t think this was good enough.
May 16, 2026
Reply from FitFlop
We are sorry to learn about the sizing issue with your sandals and the frustration experienced with the returns process. We appreciate you sharing your feedback regarding the return shipping cost and the time it took to process your refund. We are reviewing this to improve our service. Kind Regards FitFlop.
Quick efficient service
Quick efficient service, well packed product which looked exactly like picture on website.
May 16, 2026
Reply from FitFlop
We appreciate your positive feedback! We are so glad you received quick, efficient service and a well-packed product. Kind Regards FitFlop.
I love their shoes
I love their shoes, much more comfortable than normal shoes for my high arch, and they have always been well made and have lasted well. Excellent delivery and returns process.
May 16, 2026
Reply from FitFlop
We're so happy to hear our shoes provide comfort for your high arches and have lasted well. We appreciate your positive feedback on delivery and returns! Kind Regards FitFlop.
She loves your Flipflops and wears them…
She loves your Flipflops and wears them all the way down
May 23, 2026
Reply from FitFlop
We are so glad she loves our flip-flops! It makes us happy to know she enjoys them. Kind Regards FitFlop.
Reply from FitFlop
We are so glad you love the style and our quick delivery! Thank you for your wonderful feedback. Kind Regards FitFlop.
Horrible flip flops
Horrible flip flops. The toe post is so stiff caused me terrible blisters on my feet. For $65 flip flops after shipping I had way higher expectations. Tried to contact customer service to see if there was anything they could do. All they said was sorry for the inconvenience. Don’t waste your money.
May 23, 2026
Reply from FitFlop
We are truly sorry to hear about your experience with the flip-flops and the discomfort they caused. We appreciate you sharing your feedback; it helps us improve. We are reviewing your comments internally to address these concerns. Kind Regards FitFlop.
Reply from FitFlop
We truly appreciate your positive feedback; we are so pleased you find the item high quality and comfortable! Kind Regards FitFlop.
Reply from FitFlop
We are so glad you find our sandals comfortable! Kind Regards FitFlop.
3 pairs of Shoes never arrived and…
3 pairs of Shoes never arrived and customer service has not offered to reimburse or replace . Very disappointing.
May 16, 2026
Reply from FitFlop
We truly regret this experience. We are actively looking into this delivery issue for you. Kind Regards FitFlop.
Received the size and fit flip I wanted. Great Fit Flop as always!
Got the size and fit flip I wanted
May 16, 2026
Reply from FitFlop
We are so glad you found the perfect fit! Kind Regards FitFlop.
Excellent sandal for support or anyone…
Excellent sandal for support or anyone that has pain when walking. The wiggle board technology provides pain free comfort for daily activities indoors or outside. They do have quite a bit of stretch so they are a bit wide for narrow feet but the sandals are durable and I highly recommend them for anyone that is looking for comfort and quality in a cute pair of sandals.
May 22, 2026
Reply from FitFlop
We're so pleased to hear our sandals provide such excellent support and comfort, especially with our wiggle board technology! We appreciate your feedback regarding the stretch and width, and we're glad you find them durable and stylish. Kind Regards FitFlop.
Freedom and Fashion Forever with Fittflops…
I have been wearing Fittflops for years and I will always wear Fittflops because:
Scientifically designed
Many different colors, styles, fabrics, and heights.
Thank you
May 16, 2026
Reply from FitFlop
We're so happy to hear you love our Fitflops and appreciate your loyalty! We're glad you enjoy the scientific design and variety. Thank you for your kind words. Kind Regards FitFlop.
Reply from FitFlop
We appreciate your positive feedback! We are so happy to hear ordering was easy and delivery quick. Kind Regards FitFlop
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