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FITJEANS Reviews 

12,670
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,068 reviews, reviewers had a great experience with this company. Customers consistently praise the jeans for their exceptional fit, often highlighting the absence of a waist gap and how they create a flattering silhouette. Many find the products incredibly comfortable, appreciating the high quality and stretchiness of the fabric. Consumers also frequently commend the fast delivery service. However, some customers noted concerns regarding the price, finding it a bit high for the product. A few other people felt the material was thinner than expected, sometimes resembling jeggings, or experienced issues like pilling and a bleach smell. Additionally, some reviewers were not happy with order fulfillment, citing lost packages or receiving incorrect lengths.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the jeans for their comfort, perfect... See more

Quality

Customers had positive experiences with quality, often praising the beautiful appearance, comfortable and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering process... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Price

People report negative experiences with price, often finding items like jeans and shorts to be too expensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The jeans are really awesome and the quality is the best!! But pretty expensive when there’s no sale going around! I bought Capri jeans in color white (Size M, measurements - 94cm, 75cm, 98cm) and... See more

Company replied

Rated 4 out of 5 stars

The skinny and bootcut jeans don’t have front pockets, they’re fake. It’s a shame imo, because I bought the pants to wear to work and I usually keep my keys in my front pocket. The baggy pants do h... See more

Company replied

Rated 4 out of 5 stars

The fabric quality is excellent. They looked like they would be too small but then I put them on and there is so much STRETCH which I love! These flares are perfect! Giving 4 ⭐️ because the pockets ar... See more

Company replied

Rated 4 out of 5 stars

This is my second pair I've bought from FitJeans, and I will say this: they are the only comfy and form fitting jeans I've been able to find that work with my "thick, but athletic" body. However, both... See more

Company replied


Company details

  1. #3 of 3 best companies in Jeans Shop
  2. #172 of 299 best companies in Clothing Store
  3. #64 of 145 best companies in Women's Clothing Store

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

13K reviews

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4.1

All reviews

(12,670)

1,351 reviews in the last 12 months

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Rated 3 out of 5 stars

Amazed Until I Wasn’t

Purchased Women’s Flared Vintage Blue. Stretch, Fit, Color, IMPECCABLE. These Were So Good I Bought 2 More Pair! Unfortunately, The Baggy Jeans Didn’t Compliment My Body. The Flared Mid Waisted Arctic Light Blue Jeans Were A Thinner Material Than The Other Pairs.. No Big Deal? They Look Great On! BUT SLIDE DOWN Literally Every 2 Steps I Took. I Was Constantly Pulling Up My Pants At Work- Embarrassing.

June 4, 2026
Unprompted review
FITJEANS logo

Reply from FITJEANS

Thank you for taking the time to share your feedback!
We're so happy to hear that you love the fit, stretch, and color of our Flared Vintage Blue jeans, and we truly appreciate that you came back to purchase more pairs.

We're sorry to hear about the issue you experienced with the Flared Mid Waisted Arctic Light Blue jeans sliding down while wearing them. That definitely doesn't sound like the experience we want you to have.

We’ve sent you an email so we can look into this further and see how we can assist you. Please check your inbox when you have a moment, and we’ll be happy to help.

We look forward to hearing from you!😊

Rated 4 out of 5 stars

I bought the capris in white

I bought the capris in white. The material and fit is great, really true to size. I wish they would’ve said that they’re see-through tho. You will have to wear a white thong with these.

June 25, 2026
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Reply from FITJEANS

Thank you for taking the time to share your feedback! We're happy to hear that you love the material and fit of your capris and that they were true to size.

We appreciate your note regarding the white color and transparency. We understand how important it is to have clear expectations when purchasing, and we’ll make sure to share this feedback with our team for future improvements.

Thank you again for your honest feedback and for choosing Fitjeans!❤️

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. If they don’t fit they have a dhl service come to you to pick up the return. Best product on the market.

June 24, 2026
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Reply from FITJEANS

Thank you so much for sharing your feedback with us! Glad our customer service team were able to assist you with a pick up💙 we are always here to help!

Rated 5 out of 5 stars

They make lovely jeans

They make lovely jeans
And I love my pair of jeans that I ordered

November 5, 2025
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Reply from FITJEANS

Thank you so much for your feedback! Makes us so happy to hear you are satisfied with your Fitjeans ❤️

Rated 5 out of 5 stars

Fitjeans are the best jeans

Fitjeans are the best jeans I’ve ever bought. I have multiple pairs in different styles and I love them all. Every time I put them on they make me feel so confident and comfortable.

June 23, 2026
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Reply from FITJEANS

Wow what a beautiful compliment! Hearing that you are feeling confident and comfortable in your Fitjeans truly means the world to us 💙💙

Rated 5 out of 5 stars

Wrong order but they sorted very quickly

Update - fitjeans have resolved and I am very happy how quickly it’s been resolved.

Very irritating - I ordered the petite length jeans, they came and the labels all said shorter length etc. Tried them on and thought they seemed a bit long but I am short and they were labelled as shorter length so thought nothing of it, wore them and obviously cut the tag, only to realise when I wash them inside out and look at the label tucked into the leg of the trouser to see they are regular length and not petite length. When you pay over £100 for jeans I at least expect to get what I paid for and for it to not be labelled incorrectly on the packaging. I have raised this with the email, which generated an AI response. I am currently awaiting for the human response. Not very happy.

June 22, 2026
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Reply from FITJEANS

Thank you for your feedback, and we’re really sorry to hear about the confusion with your order!

We completely understand how frustrating this must have been, especially as you specifically ordered the petite length. We want to reassure you that your case has now been looked into and resolved by our team, and a replacement in the correct petite length has already been sent out to you.

We truly appreciate you taking the time to raise this with us and for your patience while we sorted it out. If there is anything else you need, please don’t hesitate to reach out💙

Rated 5 out of 5 stars

Flared and baggy are the best ones

Flared and baggy are the best ones. LOVE that they put the tall option, so grateful!
Best brand ever

June 22, 2026
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Reply from FITJEANS

Thank you so much!! woow 😍 Stay tuned for moree! We truly appreciate you!

Rated 5 out of 5 stars

Amazing quality

Amazing quality, form, texture, delivery and colour!!!!!!

June 17, 2026
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Reply from FITJEANS

Thank you so much for your lovely feedback! We appreciate it so much 💙

Rated 3 out of 5 stars

no thanks

3 stars only for the customer service with returns, they booked a pickup from my home as a depot wasn’t nearby but I’m not happy with these jeans and won’t buy again as it’s more a jegging material, they are incredibly thin. This was my third pair last pair being brought in 2024 and they are different materials, similar to jeans I have brought from shein.
The fit is weird because of how much stretch is in the material I had returned for a smaller size which still don’t fit because of the stretch but I brought according to the size guide and triple checked my sizing.
Just a hassle

June 19, 2026
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Reply from FITJEANS

Thank you for taking the time to share your feedback!

We're glad to hear that our team was able to arrange a home pickup for your return, especially since a nearby drop-off point wasn’t available for you🙏🏽

That said, we're very sorry to hear that the jeans didn’t meet your expectations in terms of material, fit, and consistency compared to your previous pairs. We understand how frustrating it can be when sizing and fabric feel different than expected, especially when you've followed our size guide carefully.
We really appreciate you being a returning customer and sharing such detailed feedback. It’s especially valuable for us to hear how the fit and fabric have felt across different purchases, and we will make sure this is passed on to our product team for review.

If you’d like, you’re also very welcome to send us an email at help@fitjeans.com with further details and we’d be happy to help you find a better fit or recommend a different model that may suit you better.

We’re sorry that your experience has been disappointing overall, and we appreciate you giving us a try💙

Rated 5 out of 5 stars

Staple for summer

This is my first time buying shorts, so I wasn't sure about the size. It really depends on how stretchy the material is. I have several pairs of pants and have ordered both Small and Medium sizes. I love the cream color, the clean hem, and the rivet design. For reference, I got this in Medium and weigh 137 pounds.

June 18, 2026
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Reply from FITJEANS

Thank you so much for taking the time to share your lovely feedback with us ❤️ The sizing does vary from collection to collection, so always make sure to look at the right size guide before placing your order. So happy to hear you are satisfied with your shorts and thank you so much for the love and support!

Rated 3 out of 5 stars

The inseam of the shorts were too…

The inseam of the shorts were too thight and on seating I could feel it in clearly between my legs. Other wise it was good. I had to return the product.

June 17, 2026
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Reply from FITJEANS

Thank you for sharing your feedback with us 💙

We’re sorry to hear that the fit of the shorts wasn’t quite right for you, particularly in the inseam area when sitting. That’s certainly not the experience we want you to have, even if you otherwise liked the product.
If you’d like, you’re very welcome to email us at help@fitjeans.com, and we’d be happy to help you find a better fit or recommend a different model that may suit you more comfortably.

We appreciate you giving us a try and hope we can help you find a pair that works better for you in the future!

Rated 5 out of 5 stars

I love these jeans!!

I love these jeans!!! they are so stretchy and comfortable, I was worried about ordering a small but they fit my body perfectly!!

June 17, 2026
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Reply from FITJEANS

So happy to hear you are satisfied with your new Fitjeans! Thank you for sharing your feedback with us ❤️

Rated 5 out of 5 stars

Amazing fit

Quick delivery! The jeans fit perfectly

June 18, 2026
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Reply from FITJEANS

That is so great to hear! Thank you so much for sharing ❤️

Rated 3 out of 5 stars

They are a great fit. Wish they were longer

They are a great fit, I just wish they were tall girl friendly. I will not be able to eat them with a heel. Only flats unfortunately.

June 17, 2026
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Reply from FITJEANS

Thank you so much for sharing your feedback with us! We're so happy to hear that you're pleased with the fit of the jeans. 💙

The style you purchased is unfortunately not currently available in a longer length. However, we have already launched longer length versions of some of our other styles, so we'd love for you to check them out on our website.

We're continuously working on expanding our range and hope to offer more of our products in all lengths in the future.
Thank you for your support and feedback, it really helps us as we continue to grow💙

Rated 1 out of 5 stars

I didn’t received my order and I didn’t…

I didn’t received my order and I didn’t get assistance of your team!

June 17, 2026
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Reply from FITJEANS

Thank you for your review, and we’re sorry to hear about your experience!
We would like to clarify that we have been looking into your case with UPS, and our customer support team has been in contact with you throughout the process to provide updates and assistance.

We can also confirm that a full refund has now been issued as requested. I have additionally sent you an email with all the details for your reference.

We’re sorry for the inconvenience this situation has caused and appreciate your patience while it was being resolved. Hopefully you would like to place a new order with us again soon💙

Rated 1 out of 5 stars

The shipment never arrived and no…

The shipment never arrived and no response From the customer service. The payment still pending though.

June 1, 2026
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Reply from FITJEANS

Thank you for your feedback, and we’re sorry to hear about your experience!

We would like to confirm that our customer service team has already been in touch with you regarding this matter, and a full refund has been issued as requested.

We’re sorry for the inconvenience this situation has caused and appreciate your patience while we resolved it. If you have any further questions, please don’t hesitate to reach out💙

Rated 4 out of 5 stars

It’s be a 5 star if the colour looked…

It’s be a 5 star if the colour looked the same in the pic

June 17, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your feedback! We really appreciate the honest feedback!

We’re very sorry to hear that the colour of the jeans didn’t fully meet your expectations. The nature of denim production is that every single pair is unique, as each roll of denim fabric has a slightly different base tone, which can naturally affect the final colour. In addition, the finishing and detailing of our jeans is done by hand, which also contributes to slight variations between pairs.

Because of this, the jeans can sometimes look a little different in person compared to the photos on our website. That said, we do our best to make the images as accurate as possible by using natural lighting in our studio, and our editor always has the physical product present when finalizing the photos.

We really appreciate your feedback and will continue working to make our product presentation as clear and accurate as possible💙

Rated 2 out of 5 stars

I measured myself by your size guide…

I measured myself by your size guide online only to have jeans way too big. The jeans were in my opinion a little pricey so I expected better quality and a more true to fit especially since it was your own size guide!

June 16, 2026
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Reply from FITJEANS

I am very sorry to hear that you had issues with the sizing, even though you followed our size guide. This should absolutely not be the case!
I have now sent you an email so we can take a closer look into this and find a solution.
Get back to us whenever you get the chance 😊

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